Operations Manager - Business Management Resume Search
Operations Manager - Business Management Resume Search
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Operations Manager Resume

Desired Industry: Business/Management SpiderID: 81965
Desired Job Location: Fort Atkinson, Wisconsin Date Posted: 4/19/2019
Type of Position: Full-Time Permanent Availability Date: 5/6/2019
Desired Wage: 70,000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent Willing to Relocate: No

Vision: Obtain a challenging and fulfilling role within an innovative organization allowing me to utilize my skills and abilities for mutual growth and benefit

Work Experience:

2018 2019 S&P Content Manager - RateWatch

2011-2018 RateWatch - Operations Manager

Focused on creating the best possible work environment, while empowering employees to reach their full potential
Responsible for all Operational facets of data entering and leaving the data center
Data collections
Institutional Database department
Company training
Staff planning for Operations
Business planning and strategic thinking as part of the RW management team

2008-2010 RateWatch - Call Center Manager

Responsible for all day to day functions of the Data Center
Setting and meeting performance targets for efficiency and quality
Ensuring timely data collection and delivery to all clients
Cost reduction and performance monitoring
Conduct regular supervisory and data center meetings to ensure all employees remain well informed and can achieve business goals
Staffing for Data Center, including employee development

2007-2008 RateWatch - Deposit and Fees Group Supervisor

Provide consistent leadership to the data teams
Meet client report deadlines
Handle all Deposit and Fees group questions and issues

1996-2007 Kamstra Enterprises Inc. General Manager

Responsible for managing all day to day restaurant activities
Customer Service
Crew Management
Product Ordering
Interviewed, hired, and trained new employees
Compiled all daily bookkeeping, weekly and monthly reports, and did all scheduling
Evaluated sales and determined marketing strategies
Produced project plans and goals on a quarterly basis
Coordinated quarterly staff meetings

1993-1996 Kamstra Enterprises Inc. Assistant Manager

Education: HSED MATC (1990), Leadership Breakthrough Rapport Leadership International (2004)

Skills: 20+ years of personnel management, business planning and strategic thinking, exceptional communication skills, bookkeeping, creative problem solving, customer service

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