Operation Manager | Production Manager | Plant Manager | Installation
Operation Manager | Production Manager | Plant Manager | Installation
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Operation Manager | Production Manager | Plant Manager | Installation Manager Resume

Desired Industry: Manufacturing SpiderID: 81873
Desired Job Location: Oley, Pennsylvania Date Posted: 3/7/2019
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 75000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: Yes

Goal-driven and seasoned professional with over 20 years of experience in handling all aspects of operations and program management. Additional qualifications include:

Adeptness in building, motivating, and leading high-caliber teams of professionals to collaborate toward a common goal
Effectiveness in formulating and implementing strategic and innovative programs, processes, and procedures that reduced cost and improved operational efficiency and productivity
Expertise in determining and securing lucrative growth opportunities, creating action plans to secure new clients, and formulating innovative solutions to maximize customer retention

The CleftStone Works, Kutztown, PA
Vice President 2017–Present
Provide executive-level leadership to daily operations and personnel to guarantee excellent quality standards, timely execution of tasks, and a seamless safety record
Manage staffing requirements, which involve recruiting, training, motivating, evaluating performance, disciplining, and leading personnel
Establish and implement achievable project plans, budgets, and schedules as well as review and prioritize requests for changes and improvements
Define and revise standard operating procedures, identify and mitigate risks and vulnerabilities, and formulate strategies to minimize costs while improving efficiency
Offer strategic insights in implementing enhancements to the facility and grounds
Proactively engage with customers and suppliers; develop project documentation, quotes, and purchase orders

Key Accomplishments:
Created and disseminated client branded marketing resources for several new architecture and design (A&D) consultants, which generated additional revenue and expanded influence
Led the design of several new showroom floor installations and display units, resulting in 300% increase in the sales of high-value hexagon tile products
Built a program to manufacture and distribute hand-made mosaics from third-party stone and porcelain products, thus providing customized products for MSI and Porcelanosa customers while decreasing lead time
Made key contributions in the development of large-scale, one-of-a-kind, multidimensional natural stone stairway for the entranceway of AVE King of Prussia, a state-of-the-art luxury apartment complex
Spearheaded the production and distribution of the five editions of the product photo book sales tool, which were utilized in flooring showrooms nationwide
Formulated an updated pricing strategy for all products to decrease complexity and created calculators to offer more timely quotes

Operations Manager 2010–2017
Recruited, trained, and led personnel and supervisors, which entailed reviewing work performance, managing records, and maintaining productive employee relations
Facilitated routine one-on-one and group meetings to establish direction, motivate, and guide team members
Handled transformation of customer requirements into detailed product specifications, while prioritizing resources to meet desired outcomes
Directed the installation, configuration, and engineering of new machinery
Formulated and implemented strategic solutions that resolved issues, anticipated complications, and kept projects on track
Rendered focused support to the Sales Team by communicating any issues that may arise from operational delays

Key Accomplishments:
Supervised the installation of IMER Combi 3000 Bridge Saw to provide custom cutting and fabrication of large parts, such as counter tops, fireplace hearths, and pool copings; facilitated training for craftsman to cut and hand-finish quality parts, which to the increase of sales from a dozen stone slabs a year to hundreds
Deployed the TECNEMA SPZ 700/1000, a new manufacturing line to improve products, boost value, and decrease waste, resulting in double the value of traditional products and remarkably high customer satisfaction
Utilized the G Suite to improve information flow, which included creating dynamic spreadsheets and tools to update and prioritize tasks, thus decreasing redundancy and enhancing cross-departmental communication

Warehouse Manager 2000–2010
Directed the daily operations of personnel, with focus on maintaining exceptional quality standards, on-time delivery, and seamless safety record
Keenly tracked the inventory of various stone products, determined discrepancies, and established methods to reduce waste
Designed and executed procedures for receiving and inspecting inbound inventory and returned merchandise
Operated forklifts and managed service and maintenance schedules

Key Accomplishments:
Restructured an inventory of over 500,000 sq. ft. of stone tiles to optimize warehouse space and enhance material collection; implemented a tagging system to label and identify inventory units, resulting in more accurate and reliable inventory counts
Created a job ticketing system to organize tasks, gather data, and store project documents, which played a major role in efficiently managing up to 100 projects simultaneously

Bachelor of Science in Computer Science and Communication Design
Kutztown University, Kutztown, PA

Multidepartment Management • Expense and Labor Control • Product Design and Development • Inventory Management
Start-Up Operations and Facility Oversight • Strategic Analysis and Planning • Staff Workflow Prioritization

Additional Information:
Technical Skills

Adobe Creative Cloud • CiviCRM • MySQL • WooCommerce • G Suite • Microsoft Office • WordPress
JavaScript • Drupal • HTML • CSS • PHP • Mac OS • Microsoft Windows

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