SUPERVISOR | MANAGER - Management Resume Search
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SUPERVISOR | MANAGER Resume


Desired Industry: Management SpiderID: 81823
Desired Job Location: Harriman, Tennessee Date Posted: 2/14/2019
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization:
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Willing to Relocate: Yes


Objective:
Growth-focused, detail-oriented, and highly motivated professional, offering progressive experience in all aspects of operations management.
Equipped with proven expertise in developing plans and executing initiatives to attain set-forth objectives and customer satisfaction. Recognized for strategic and proactive leadership approach in identifying complex solutions and coordinating team efforts to achieve smooth and productive operations. Articulate communicator, with strong ability to establish solid rapport and collaborate with clients, stakeholders, and other professionals.


Experience:
THE KROGER COMPANY–NASHVILLE DIVISION ▪ HARRIMAN, TN
e-Commerce Manager 2017–Present
 Effectively manage all aspects of the department operations, which include scheduling, supply procurement, employee training, customer service, and customer/employee problem resolution, while reporting to both the store and corporate management on key issues and milestones
 Facilitate training for the new e-commerce supervisors, managers, and their staff
 Set strategic direction to a team in planning and implementing e-Commerce initiatives and corporate standard reviews of department
 Observe strict adherence to processes for streamlining collection of orders, products, checkouts, and delivery
 Hold responsibility in conducting job interviews for all departments within store
Career Highlights:
 Earned promotion to e-Commerce manager for demonstrating excellent performance
 Retained and exceeded corporate directive of overall customer satisfaction of 72% by maintaining an 80% store average
 Achieved return customer percentage of 90% store average, which surpassed the corporate directive of 72%, ensuring that all staff were friendly and courteous as a role model

Grocery Clerk, Dairy and Produce Department 2015–2017
 Actively performed replenishment of the stock through products ordering
 Guaranteed employees’ morale, acknowledgment, and continued diversity within the Harriman location, as inclusion council lead and customer first lead
Career Highlights:
 Successfully obtained training as a backup cashier and manager on duty to fulfill their roles when they were not available
 Established reputation for receiving promotion from courtesy clerk to grocery clerk through outstanding performance and for open position in the Produce Department and subsequently moved to the Diary Department

MILITARY EXPERIENCE

UNITED STATES NAVY ▪ VARIOUS LOCATIONS (1987–2011)
Senior Enlisted Leader/ Detachment Chief, Camp Pendleton, CA 2007–2011
Medical Department Head, Naval Operational Support Center, Los Angeles, CA 2004–2007
Assistant Leading Petty Officer and Health Records Petty Officer, Twenty-Nine Palms, CA
Medical Department Representative and Safety Inspector, South Bend, IN
Senior Company Corpsman, Twenty-Nine Palms, CA
Leading Petty Officer, Naval Air Station Meridian, MS
Field Corpsman, Camp Pendleton, CA
Seaman Recruit (SR), Great Lakes, IL


Education:
Bachelor of Science in Management: 2017, UNIVERSITY OF PHOENIX ONLINE ▪ Phoenix, AZ


Affiliations:
Certifications: Cardiopulmonary Resuscitation (For Renewal)
First Aid and Advanced Life Saving Techniques (For Renewal)
Training: First Line Leadership Development Program
Primary Leadership Development Program
Leading Chief Petty Officer Leadership Course
Navy Occupational Safety and Health
Command Fitness Leader’s Course
Ground Safety Manager Course


Skills:
Mentor and Judge, Lego First State Student Competition
Member, Wounded Warriors Alumni, Veterans of Foreign Wars (VFW), American Legion, and Disabled American Veterans (DAV)


Candidate Contact Information:
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