Director of Organizational Development Resume
|Desired Industry: Management
|Desired Job Location: Ferndale, Washington
||Date Posted: 11/15/2018
|Type of Position: Full-Time Permanent
|Desired Wage: 75000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Bachelors
||Willing to Relocate: Yes
Seasoned, multifaceted, and intuitive professional, with broad-based experience in operations management; complemented with strong knowledge of risk management, liability assessment, board presentations, and volunteer engagement and management. Excel at collaborating with various industry professionals to ensure proper execution of daily assigned tasks, while elevating organizational standards and regulations. Demonstrate exceptional knowledge in implementing several strategies to achieve organizational initiatives.
Boys & Girls Clubs of Whatcom County | Bellingham, WA
Chief Operating Officer 2010–Present
Play an instrumental role in securing both grants and individual gifts and in stewarding donors from entry-level philanthropy to major and planned gifts
Provide consultation services as a BGCA Peer Assessor and Safety Reviewer
Spearhead safety reviews and investigations for all incident and accident reports
Draft organizational policies and procedure regarding operations and safety
Manage four traditional Club sites, by providing services as well as the 21st Century Community Learning Centers (CCLC) Program and Countywide Athletic Program which serve 5000 members
Execute United States Department of Agriculture (USDA) At-Risk and Seamless Summer Meal Program with an average annual grant of $120,000
Develop organizational meal program and create a central kitchen preparing over 500 meals and snacks daily
Initiate progressive staff discipline management process
Direct a team consisting of 30 staff, member data analysis and collection, and facility assets worth $11M
Lead Operations and Safety Committee to include volunteer recruitment and training
Initiated program quality assessment process throughout the organization, later adopted on a national level by Boys & Girls Clubs of America (BGCA)
Created a new and thorough employee training and onboarding process, using BGCA Leadership University and YD Tool Kit, resulting in greater staff understanding of the organizational mission and higher safety standards throughout all four Club sites
Interim Chief Executive Officer (CEO) 2011–2013
Provided keen oversight to the organization during 18-month CEO search
Provided leadership to the board of directors in all areas of organizational leadership and advancement
Increased organizational effectiveness by leveraging National Volunteer Programs- VISTA & AmeriCorps
Oversight of all organizational fundraising to include individual gift program, events and direct mail solicitation
Developed and managed annual budget of $1.9M
Implemented a culture of benchmarking and data driven decision making
Established transportation program to increase safety and reduce liability
Fully integrated the Member Tracking System into Club operations to increase data collection and reporting
Boys & Girls Clubs of Skagit County | Mount Vernon, WA
Chief Executive Officer 2008–2011
Effectively generated and managed a $1.5M budget to drive organization growth and development.
Supervised 25 team members across four locations. Delivered after-school programs in geographically separated communities
Exemplified strong knowledge of grant-writing and management
Developed partnerships with school districts, law enforcement and local youth services
Implemented a monthly forecasting process to manage and inform financial decisions
Recruited, trained and inspired board of directors
Lead fundraising events including gala auctions, golf tournaments, and annual breakfasts
Provided keen direction to the organization in executing sustainability plan, which improved the budget from negative to $85K year-end surplus.
Operations Director 2003–2008
Assumed accountability in developing and implementing several programs toward the enhancement of daily operations.
Delivered first-rate services to 2,500 members of four traditional Club sites.
Rendered effectual training for staff and new CEO to ensure proper execution of assigned duties.
Migrated members and program data collection from Excel to the electronic tracking system
Bachelor of Arts in Recreation, Western Washington University | Bellingham WA
Associate of Arts in Transfer, Skagit Valley College | Mount Vernon WA
Relationship Development | Cross-functional Collaboration | Team Leadership
Safety Assessment | Safety Inspections | Program Management
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