Management - Business Management Resume Search
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Management Resume

Desired Industry: Business/Management SpiderID: 81581
Desired Job Location: PATCHOGUE, New York Date Posted: 10/30/2018
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: Yes

Provided expert management to various business and human resource functions such as hiring and terminating employees
 Offered key insights to all financial decisions for the business by formulating impactful plans for business growth
 Steered key efforts in dealing with global support issues in Asia and Europe, as well as in surpassing established service level agreements
 Organized and facilitated regular meetings with representatives from other business units to discuss technology issues and outstanding problems
 Created and presented reports for statistical purposes and efficiently handle problems
 Designed and established policies and procedures for the support desk
 Rendered effectual support to all strategic business units encompassing 3,800 users
 Substantially contributed in employee selection, ongoing performance management, compensation administration, education and development, goal setting, and team-building activities
 Maximized the use of Lucent Call Tracking Software for the improvement of help desk functionality
 Administered finances within the budget for seamless and cost-effective call center operations

Microsoft Office Suite
Windows (95, 98, and 2000)

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