Executive Director Resume
|Desired Industry: Management
|Desired Job Location: MASON, Ohio
||Date Posted: 10/21/2018
|Type of Position: Full-Time Permanent
||U.S. Work Authorization:
|Job Level: Management (Manager, Director)
||Willing to Travel:
|Highest Degree Attained:
||Willing to Relocate:
10 years of successful and progressive professional client centric business leadership in regulated industries. Always exceeding expectations and every goal. Strategic, results driven, persuasive, friendly, communicative, alert, sense of urgency, flexible, adaptable, persistent, independent, strong willed, intuitive, innovative, insightful, versatile, creative and analytical. Translating client needs into exciting results which increases happiness; productivity, quality and profitability.
Experience ranging from technology companies to rapid growth in heavily regulated industries.
MANAGEMENT AND FINANCIAL
General, Program, Project and Director level management
Customer, regulatory and vendor relationship management
Personally responsible for Millions in annual revenues and cost reduction.
Business growth, Strategy, ROI and Organizational leadership
Liaison, Facilitator, Coordinator and Effective Communicator
Selection and mentoring of professionals and other staff
Project administration, Contract, Budget and P&L responsibility
Site development, Business and Technology Infrastructure
Risk Management and Regulatory compliance, HIPPA, State and Federal laws.
Achieving objectives, accurate high quality results and goals on time.
Problem solving skills, Process improvement and simplification
Contract negotiations, Due Diligence, RFP evaluations, SOW's
Early adopter of emerging technologies
Passion for clients, ensuring their success and satisfaction
Flexible, adaptable to rapidly changing needs, scopes, priorities
Drive to continuously improve
Consulting 10/2017 - Current
Clients and Details confidential due to Non-Disclosure agreements.
Total Homecare Solutions: Cincinnati, OH 05/2010 – 9/2017
Exceeded goals each year and broke the top tier goal over most recent consecutive 4 years. Directly managed up to 20 on premises employees and over 400 field employees. I took this existing Healthcare company from $400k to several million dollars annually in less than 4 years.
Nominated as Provider of The Year in Butler County for 2016
As Executive Director
Demonstrated organizational leadership across all company programs and operations. .
Program Development- growing business and clientele retention. Day to day management of Programs, Medical Dept, Financial Dept, Human Resources and Recruitment. Review and analyze daily/weekly/monthly reports. Create and implement plans for corrections after audit results.
Policy / Risk committee leader- Formed, codified, and effectively communicated company policy, while identifying and managing risks inherent in delivering Healthcare services. Manage medical department- Oversee RN’s and LPN’s ensuring compliance with all federal and state laws, rules, regulations, HIPPA, and PII are followed. Implementing company procedures to enforce compliance, confidentiality, etc. Responsible for the creation of all processes, protocols, standards and procedures for the operational management of offices, coupled with continuous improvement/change implementation. Defined administrative skill sets for various roles and necessary learning.
Continuous education to keep abreast of technology and knowledge required to effectively manage organizational IT policies, standards, and procedures. Maintained and conducted on premises employee training programs, disciplinary actions, coaching, mentoring and problem solving.
As Senior Program Manager
Developed, implemented and evaluated annual budget to achieve company objectives. Maintained and monitored financial controls; ensured accounts receivable management; analyzed and monitored financial performance and assisted in the reporting of financial results. Evaluated variances, determined underlying causes, identified, presented and implemented solutions. Established and monitored productivity metrics. Accountable for compliance with all federal and state laws, company policies and procedures. Managed work flows to ensure timely and high-quality task completion and effective distribution of work across support staff. Project administration of payroll and Human Resource procedures, office procedures and related work flow. Project Management related to inside/outside of office programs and processes. Monitored business processes to ensure effective and efficient operations; monitored and analyzed client flow patterns to maximize staff efficiency. Developed and implemented processes, policies and procedures for improved utilization and operations. Identified opportunities for improved cost and quality of care. Resolved company issues directly, and in conjunction with C Level executives in all areas including staffing, and other resources.
Developed, communicated and enforced policies and procedures for facilities and field staff.
As Human Resource Director
Developed and monitored effective staffing and retention strategies, including hiring and terminating employees. Partnered with Managers to effect performance management of direct reports; established and maintained procedures for orientation of new employees; mentored and provided learning and development opportunities for direct reports; collaborated with Business Partners to meet goals; supported organizational programs that impacted employees and ensured communication, comprehension, and adherence to all Human Resource policies and related Legal and/or compliance requirements. Proposed, researched, and managed the development, implementation and assessment of long and short term operating goals and objectives.
Verizon Communications : Mason, OH 9/2006 - 5/2010
Leadership and Technology
Northern Kentucky University, Highland Heights, KY
Numerous additional courses, seminars and workshops in regulatory compliance, mental health and trauma care, general management, IT / MIS / Business Analysis
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