Operations Manager - Transportation Air, Sea & Land Resume Search
Operations Manager - Transportation Air, Sea & Land Resume Search
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Operations Manager Resume

Desired Industry: Transportation/Air, Sea & Land SpiderID: 81232
Desired Job Location: Miami, Florida Date Posted: 7/18/2018
Type of Position: Full-Time Permanent Availability Date: Immediate
Desired Wage: 70000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Doctoral Willing to Relocate: No

Ferrovial Infrastructure Services (aka VMS Inc., aka Transfield Services, aka Broadspectrum, aka Ferrovial S.A.) - Miami, FL 01/2014-01/2017
Operations Manager - Port Miami Tunnel
o Managed 24x7 operations team for the $1 billion Port Miami Tunnel, the first 'availability payment' P3 infrastructure transportation project in U.S. history
o Collaborated O&M performance with colleagues and external partners: NIMs-compliant emergency and live Incident management, situational awareness, operational issues and continuous improvement
o Creatively shaped complex audits assuring client representative that strict metrics for system availability, service delivery, continuity of operations, quality performance, best practices and surveillance were maintained
o Conducted nighttime operational testing to finalize defect list and confirm reliable functioning of all tunnel control systems
o Managed document control and revision for Incident Management Plans, Emergency Response Plan and Hurricane Response plan

Florida Department of Transportation, District Six - Doral, FL 09/2002-02/2008
ITS Operations Engineer - Traffic Operations
o Advised leadership with best practices for Incident management and ITS implementation for FDOT-D6 and Miami-Dade Expressway Authority MDX in state-of-the-art $12 million TMC
o Led ATIS overhaul deploying very first bilingual 511 IVR and real-traffic web site in English and Spanish, later rebranded by FDOT as Florida's statewide 511 IVR and real traffic site, www.fl511.com
o As quality control lead, created analytical reporting tools assessing real-time Incident data timeliness and accuracy for millions

Florida Department of Transportation, District Six - Doral, FL 05/1999-09/2002
Senior TMC System Operator - Traffic Operations
o Led operations for first-ever best practices across in emergency response and live Incident management years before any other local TMC: FDOT-D4 'Smart' SunGuide, Palm Beach TMC, Turnpike Enterprise TMC and MDX TMC
o Devised complex methodology optimizing quality, value and services from a multi-million dollar Service Patrol program using a leading Automatic Vehicle Location AVL software
o Implemented an MS Access database application for FDOT-D6 and MDX warehousing up to 95,000 Incident service transactions annually

Florida Department of Transportation, District Six - Doral, FL 07/1997-05/1999
Network Analyst / Technical Writer - OIS / CADD
o Resolved 600-plus users' software and hardware issues on multiple platforms, including design sections 'power users', as part of business units' help desk team, including Microsoft NT, Novell Netware, Bentley's Microstation and Geopak
o Formulated, edited and finalized Disaster Recovery Plans, Business Resumption Plans and critical documentation in preparation for state auditors

Florida Power & Light Co. FPL (NextEra) - Coral Gables, FL 09/1989-07/1991
Supervisor, Cyber Operations - System Control Center SCC
o Led crisis recovery to maintain reliable online operation of energy utility's control center under all conditionss
o Managed multi-shift day-to-day operations for Florida Power & Light's new $50 million SCC with six mainframe computers controlling their state-wide transmission and distribution power grid
o Participated in strategic role within company-wide Quality Improvement Program QIP that led to FPL's receiving the first Deming Prize ever awarded to a non-Japanese company

Florida Power & Light Co. FPL (NextEra) - Coral Gables, FL 08/1987-09/1989
Field Engineer, Project Control - System Control Center SCC
o Mitigated risk and exposure by administering SCC Trouble Reports for Power Supply business unit
o Managed internal change management process enhancing the reliability and performance of SCC hardware, software and applications
o Convened business unit's technical experts to design and submit an improved Emergency Backup System / Disaster Recovery Plan for the Executive Committee

Pratt & Whitney - Jupiter, FL 12/1983-08/1987
Test Engineer - Controls
o Validated all R&D quality assurance hardware / software testing and change management for the F100 Engine Monitoring System for the world's first 'fly by wire' military jet engine computer on USAF's F-15, F-16, F-22 and Israeli IAI's Lavi
o Collaborated design and in-house fabrication of permanent test stand facilities supporting diagnostic, control and sensor component testing in the F100 DEEC and EMS control system product line
o Coordinated document control for Acceptance Test and Bench Qualification Test

University of Miami, College of Engineering - Coral Gables, FL
BSEE 1983, Electrical and Computer Engineering

Johns Hopkins University, Peabody Institute - Baltimore, MD
DMA - ABD, Music

Johns Hopkins University, Peabody Institute - Baltimore, MD
MM - 1979, Music

University of Michigan, SMTD - Ann Arbor, MI
BM - 1977, Music

c 786 348 4777
e mattjava77 at gmail

Available upon request.

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