Field Service Representative - Aviation Resume Search
Field Service Representative  - Aviation Resume Search
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Field Service Representative Resume


Desired Industry: Aviation SpiderID: 81198
Desired Job Location: Roy, Washington Date Posted: 7/9/2018
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 80000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
Seasoned, analytical, and performance-focused professional, offering extensive experience in helicopter mechanics, logistics, and operations. Expert at providing prompt and efficient technical field support involving maintenance, troubleshooting, documentation, and performance monitoring. Adept at developing and implementing trainings to high-performing individuals to ensure prompt and efficient completion of tasks. Strategic planner, able to formulate and execute action plans to drive operational streamlining and process optimization. Currently hold an active Secret Security Clearance.


Experience:
Professional Experience

Textron Systems, Location
Senior Field Service Representative, Shadow UAS 2016–Present
Provide operation, maintenance, and logistics support to the army tactical UAV system, while serving as a representative of the AAI corporation, in charge of providing direct support capacity in attaining company objectives at customer location
Demonstrate technical and doctrinal skills to shadow tactical unmanned aircraft system (TUAS) end users which involve offering regular program-related mentorship to clients
Maintain active involvement in organizing and managing logistical sustainment and tactical operations
Efficiently fulfill numerous tasks including the following:
Monitoring of system operational readiness,
Administration of local stock levels control, databases inventory, and supply chain functions;
Repair of field-level shadow TUAS assets involving troubleshooting, fault isolation, and remedial action;
Maintenance of work orders and technology insertions for Shadow TUAS assets, while implementing the processing of aviation mishap investigation and preparing estimated cost of damage (ECOD); and
Coordination of general functions including shipping and receiving of hazardous materials
Improve system capabilities and integrate additional features through upgrades and issues troubleshooting
Observe strict compliance of audits assigned federal subaward reporting system (FSRS) with unit FSR responsibilities which involved MMF inventory accuracy and GOP standards, while ensuring accurate and on-time (COLTS and TAMMS) recordkeeping

American Systems, Taiwan
AH-64E Maintenance Instructor | Advisor 2016
Assisted the United States Army Security Assistance Training Team, responsible for providing training, advice, and technical support to the Taiwan Army for the AH-64E "Sky Eagle" Apache maintenance program; as well as AH-64-related training, logistics, sustainment, and maintenance programs
Performed various aircraft maintenance tasks in collaboration with Taiwan Army aircraft maintenance technicians
Provided guidance and advice to the TA unit maintainers concerning AH-64E maintenance techniques and procedures as well as to the TA staff regarding US army standards to inventory, store, and account for received spare parts, sets, kits, and equipment, while creating recommendations on modifying procedures to meet TA requirements
Acted as the AH-64 subject matter, presiding over trainings for unit level aircraft maintenance operations as well as to classroom academics instruction and demonstration to TA maintenance staff
Proposed appropriate methodologies and coached TA personnel in continuing programs after MTT mission completion

Aviation and Missile Command, Fort Hood, TX, USA
Logistics Assistance Representative 2010–2016
Provided assistance in deploying customers and commanders for all AMCOM life cycle management command equipment by implementing maintenance standards, policies and procedures
Drove readiness rates optimization by keeping abreast with readiness trends or problems and executing corrective actions
Offered formal and informal classroom maintenance diagnostics training to the assigned geographical area of the army forces as well as over 120-hours training to more than 150 military personal, while handling all facets of the equipment lifecycle
Displayed skills in rendering decisions to initiate a course of action without prior approval
Seamlessly fulfilled tasks after employment in Afghan, Iraq, and Kuwait to support Global war on Terrorism three times
Played an integral role in securing more than $25M in cost avoidance
Made major contributions in maintaining over 90% of units’ operational readiness (OR)

DynCorp, Abu Dhabi, United Arab Emirates
AH-64A/D Apache Longbow Helicopter Mechanic | Trainer 2010
Set strategic direction to all facets of maintenance activities
Took charge of the installation and removal of the following:
Subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls; and
Subsystem components including starters, generators and inverters, lights and batteries, pumps, reservoirs and valves, hydraulic cylinders, lines and hoses Service and lubricate helicopters, and helicopter subsystems
Reduced items consisting of cowling, inspection plates, panels, doors, and auxiliary equipment to ensure preparedness of helicopters for extensive inspections and maintenance checks as well as storage and shipment
Effectively mentored UAE personnel, accountable for AH-64D crew chief duties including aircraft maintenance, inspection, logbook, and record keeping
Conducted performance evaluation of trainees which included skill knowledge, directives compliance, technical manuals, work standards, safety procedures, and operational policies
Made use of training aids, manuals, and instructional materials in facilitating formal technical training for trainee personnel concerning AH-64D crew chief maintenance, inspection, and supply and safety techniques, while assessing trainees progress at established intervals during the technical program
Demonstrated competency in maintaining and repairing AH -64D by determining man hours, personnel, parts, and facility requirements, overseeing aircraft maintenance areas, repair shops and facilities, and guaranteeing supply economy and discipline
Developed evaluation and special reports involving systems maintenance along with aircraft maintenance forms and records

QinetiQ, Afghanistan
Aviation Data Monitor 2009–2010
Efficiently fulfilled wide-ranging tasks which included the following:
Analysis, collection, and reporting of army aviation operations, maintenance, and supply data;
Oversight of Army Aviation systems maintenance at one or more sites;
Gathering of raw data from unit-level logistics system–Aviation (Enhanced) (ULLS-A (E)) or other sources;
Entry of data into onsite SDC computer digitally or manually, while verifying operational, maintenance, and supply data with owning unit, and applying changes on inaccuracies or errors;
Control and coordination of data to the senior data monitor (SDC);
Monitoring of operational procedures and operating performances on equipment within the FEDC program;
Completion of FEDC forms; and
Recording and processing of information in onsite computer involving edits and modifications, data transmitting to the DPM, and instructions compliance with documentation from technical staff
Communicated with commanders and designated personnel to brief data from the assigned unit under the supervision of SDC program manager or assistant program manager
Maintained involvement with the unit production control other maintenance related meetings to guarantee prompt capturing of maintenance data in the aviation information collection system (AVICS)
Assumed accountability in guaranteeing prompt emergency notification to SDM
Enforced and maintained applicable Army Regulations, Technical Manuals, DA Pamphlets, Circulars, guides, and policies

L3, Vertex Aerospace, Iraq
AH-64A/D Apache Longbow Helicopter Mechanic Lead 2006–2009
Administered repairs regarding aircraft structures and structural components which involved flight controls, engines, hydraulics, pneumatics, fuel systems, and mechanical components
Exemplified technical expertise on airframe and power plant systems to interpret blueprints and manufacturer manuals, identify equipment malfunctions and restore equipment condition and operations, and resolve moderate to complex problems
Functioned as the team lead handling various functions, responsible for ensuring prompt and efficient work completion of members in adherence to technical manuals


Earlier Career

DynCorp International, Killeen, TX, USA
AH-64A/D Apache Longbow Helicopter Mechanic

United States Army, Various Locations
AH-64A/D Apache Longbow Helicopter Repair Technician, Honorable Discharge, Specialist E4


Education:
Education and Credentials

Bachelor’s Degree in Business Administration, 2016
Southern University, Baton Rouge, LA

CFC/HCFC Refrigerant Processing License Type 1 and Type 2


Skills:
Microsoft Office Suite | AH-64D/E Apache | UH-60 Blackhawks | OH-58 Kiowa | CH-47 Chinook | Unmanned Aerial Systems


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