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Human Resources Resume

Desired Industry: Human Resources SpiderID: 81116
Desired Job Location: Kalamazoo, Michigan Date Posted: 6/21/2018
Type of Position: Part-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Masters Willing to Relocate: Undecided

An outgoing professional committed to team-building and motivating staff to perform at top levels looking for temporary or part-time position. Skilled in planning for strategic growth with a strong HR generalist, project management, and talent acquisition foundation.

2009 – Present
Consult with small companies and individuals to provide human resources recommendations and support. Areas of support include: policies and handbooks, compliance with Federal & State employment laws, full-cycle recruiting, HR practice audits, job coaching and assistance with employment for individuals. Recruiting support includes: sourcing and qualifying candidates, preliminary interviews, and participation in the hiring decision process.

Recent consulting:
• Audited existing human resources practices for newly acquired Urgent Care Center in Southern Florida. Provided recommendations for HR systems to ensure compliance with Federal & State employment laws and healthcare regulations resulting in plan for HR structure, updated procedures and a more competitive position for hiring hard to find talent in the region.
• Healthcare Advocate and Michigan Representative for 2017 National Council for Behavioral Health Hill Day in Washington DC.

Universal Health Services, Augusta, MI, December 2015 – July 2017
Member of executive leadership team for licensed 100 bed healthcare facility (JCAHO accredited). Ensured efficient administration of the Human Resources function. Chief spokesperson with regards to Human Resources policies and procedures. Strategic development of human resources policies and procedures aligned with corporate objectives and regulations. Designed strategies to attract and retain talent for new Site opening and for Site growth. Full-cycle recruiting (including provider and physician recruitment) for new site. Investigated and responded to complaints of violations of policies. Provided proactive communication, leadership and advocacy for the varied components of HR.

Selected accomplishments:
• Integral role on Executive Leadership Team tasked with the start-up of a new healthcare facility for Universal Health Services resulting in early JCAHO accreditation and State of Michigan licensing and launch of the new facility on time and below budget in Spring of 2016.
• Developed extensive recruiting campaign and designed selection process to ensure staffing levels and staff competencies for new facility start-up. Grew Site from 9 employees to 100 employees within one year.
• Set up all HR systems for new Site and trained leadership and employees (Kronos, HealthStream, Lawson, HRSmart).
• Challenged all unemployment cases and had 100uccess/win record.
• Processed bi-weekly payroll successfully meeting scheduled pay day 100f the time.

Community Healing Centers, Southwest Michigan, March 2013 – December 2015
Member of executive leadership team for licensed multi-site CARF accredited healthcare facility in Southwest Michigan. Ensured efficient administration of the Human Resources function. Chief spokesperson with regards to Human Resources policies and procedures. Developed staffing strategies to identify internal and external talent and resources for candidates for all levels within the organization. Continually assessed the competitiveness of compensation practices and employee benefits and made recommendations to executive team. Investigated and responded to complaints of violations of policies. Evaluated the HR Department structure and team for continual improvement of efficiency and effectiveness. Negotiated benefits contracts for staff annually. Provided staff with professional and personal growth opportunities.

Selected accomplishments:
• Successfully implemented a new learning system; slashing training costs and generating $44,027 ROI per year and improved effectiveness in reporting/auditing compliance.
• Negotiated benefit contract annually; 100esolution of employee benefit issues.
• Analyzed existing HR department and upgraded policies and procedures and services. Transitioned the image and perception of HR into a partnership with leadership and a positive resource for employees.
• Facilitated positive organizational turnover to result in organizational effectiveness and efficiency. Elevated organizational talent through extensive recruiting efforts hiring highly skilled professionals capable of delivering evidenced based practices.
• Recommended to CEO the expansion of services provided to include mental health and co-occurring outpatient services, Peer Recovery Coach services, and Veterans services resulting in successful organization expansion to include these new areas for services.

HRM Innovations, LLC., Kalamazoo, MI, Sept 2009 – April 2010 and December 2011 – March 2013
Provided human resources consulting and executive recruiting services to businesses in Southwest Michigan. Conducted client HR audits, provided recommendations for HR best practices and design of competency-based selection systems. Directed focus groups to analyze and improve organizations vision, mission and shared values. Completed Masters level internship in 2010 and rehired in 2011 as Consultant.

Selected accomplishments:
• Generated over $200K in recruiting revenue in first year as Executive Recruiter; in same year generated $40K in project consulting revenues.
• Reviewed and revised 125 job descriptions for a Michigan-based Indian Tribe; completed time-critical project in less than 60 days.

Kalamazoo Community Mental Health & Substance Abuse Services, Kalamazoo, MI July 2010 – December 2011
Managed talent and performance management process including recruiting, hiring/selection, succession planning, and employee development. Conducted job analysis, managed job re-classification process, and performed compensation evaluations. Continually assessed the competitiveness of compensation practices and made recommendations to HR Director. Facilitated progressive discipline processes, coached leadership in administration of employee relations and disciplinary processes, addressed employee relations issues and responded to employee complaints. Provided individual and group staff and executive coaching to identify areas for development. Developed, recommended, and coordinated program-specific training for departments.

Selected accomplishments:
• Led cross-functional project team tasked with revising Directive Supervision Performance Management System; resulted in successful redeployment of system with improved IT technology, tailored job specific feedback surveys for organizational positions, and improved employee engagement.
• Reduced quarterly performance reviews to three reviews per year reducing administrative costs and improving management engagement in the evaluation process.
• Implemented diversity recruiting and hiring initiative and collaborated with HR Director to initiate an agency eliminating racism Team.
• Developed Summer Learning Workshop Series offered to staff and to external community partners which provided free CEU’s to participants.

Pfizer Inc., Kalamazoo, MI 1985-2009
Leadership of cross functional team of Trainers providing new hire orientations and on the job training to employees assigned to Drug Product plant. Managed defined projects that supported the Drug Products plant including product transfer projects, new product commercialization/launch activities internal to the site, cost improvement projects, Right First Time initiatives, and safety and compliance driven initiatives for Drug Product Operations. Developed and implemented training and safety programs and ensured departments compliance with GMP and Corporate training requirements and safety standards. Scheduled employees for overtime coverage of the production lines.

Selected accomplishments:
• Collaborated with Lead Operations Mechanic to build a Lockout/Tagout (LOTO) safety program and an on-the-job training program for pharmaceutical packaging and manufacturing operations.
• Awarded Pfizer PGM Site Year End Award for proactively managing change, team agility, and embracing change.
• Streamled Quality Operations approval process for setting up new production on Site, resulting in reduction ofapproval turnaround time from 40 days to 10 days.
• Awarded Pfizer Site Leader Award for completion of Plant Network Strategy.
• Awarded Pharmacia Quality Improvement Award for customer focus (Customer Service Rep – Latin America).

Davenport University, Grand Rapids, MI • Masters of Business Administration, HR concentration; 2010
Davenport University, Kalamazoo, MI • Bachelor of Science in Management; 2005
Michigan Leadership Institute, Lansing, MI • Promoting Leadership throughout Child Service Agencies Program; 2011
City of Kalamazoo • Leadership Kalamazoo Program Graduate; 2012

HRCI Certified Professional in HR (HRCI - PHR)
SHRM Certified Professional (SHRM-CP)

• Policy & Process Design • Employee Relations • Full-Cycle Recruiting
• Training & Development • Strategic Planning • Organization Start Ups
• Management Coaching • Project Management • Performance Management

Additional Information:
• Lawson HRIS • Dominion Payroll
• Kronos Timekeeping/Payroll • HRSmart ATS
• HealthStream Learning • Relias Learning
• Sedgewick • Equifax

• Group Insurance administration
(life, medical, dental, accident, disability) • Compliance with
• Workers Compensation Claims • Payroll Processing
• Unemployment Claims • 401 (k) retirement Programs

Available upon request.

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