General Manager - Aviation Resume Search
General Manager - Aviation Resume Search
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General Manager Resume

Desired Industry: Aviation SpiderID: 80878
Desired Job Location: Brighton, Colorado Date Posted: 4/16/2018
Type of Position: Full-Time Permanent Availability Date: 04.17.18
Desired Wage: 75000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: None Willing to Relocate: Yes

Highly organized, dedicated, and solutions-oriented professional, with extensive experience in aviation management and operations. Armed with proficiency in implementing effective programs, developing strategies, and enhancing processes while fostering a positive work environment. Equipped with a proven track record of success in achieving and surpassing targeted goals as well as in establishing professional relationships with diverse individuals.

Professional Experience

Total Airport Services (TAS), Inc., Chicago, IL
General Manager, Chicago O'Hare International Airport - Nov 2016–Mar 2018
Provided oversight to the international passenger service and the domestic operations at O’Hare Airport, which included Spirit Airlines
Established strong relationships with customers while ensuring delivery of exceptional service to various airlines
Supervised the performance of more than 550 employees and managed a revenue base of $30M
Career Highlights:
Achieved 12% payroll reduction from 60% to 48% payroll to revenue by combining job functions that were basically the same and adjusting the manpower for maximum efficiency that minimized manpower and costs
Played an integral role in maximizing business with three customers, achieving an additional revenue base of $1.1M

Servisair/Swissport, Denver, CO
General Manager, Denver International Airport - May 2006–Oct 2016
Led the station start-up at Denver International Airport (DIA), with additional duties of hiring administration staff and operational support while overseeing more than 450 employees
Performed administrative tasks, such as management of budget, execution of marketing and presentations, as well as retention of quality customer relationships with all station managers and government officials within the Denver area
Career Highlights:
Successfully obtained a total annual revenue of $25M annually
Played an integral role in acquiring a new line of business with Frontier Airlines, which included passenger service and under-wing operations
Prospected and acquired an office space and maintenance facility for the airport’s operation of placing 38 deice units and support vehicles, thus earning recognition as one of the largest remote deicing facility in North America
Integrated all airline customers into using a common deicing training program

Earlier Career

Aviation Integrated Services Group (AISG), Denver, CO
General Manager, Denver International Airport

Swissport, USA, Los Angeles, CA
General Manager, Los Angeles International Airport
Dynair Inc., Phoenix, AZ
General Manager, Phoenix International
General Manager, Los Angeles International Airport

UTS, Denver, CO
Chief Operating Officer (COO) | Director of Operation, Denver International Airport

Coursework toward Business Administration
Adams State University, Alamosa, CO

Coursework toward Business Administration
Metropolitan State University of Denver, Denver, CO

Organizational Management | Personnel Development | Customer Relations | Budget Administration
Problem Resolution and Decision Making | Time Management and Prioritization

Additional Information:
Professional Training

Total Quality Management (TQM) | Five Star Management Program | Conflict Resolution Programs
Fundamentals of Finance and Accounting for Non-Financial Executives
Leadership Development Program | Topp’s 2 & 3 Leadership | Six Sigma Methodology


Manager of the Year (4) 1994, 1995, 2004, 2012
Safety Award (5) 1994, 1995, 2003, 2010, 2013
Station of Year Award (4) 1994, 1995, 2004, 2012

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