Human Resource Director - Healthcare Resume Search
Human Resource Director - Healthcare Resume Search
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Human Resource Director Resume

Desired Industry: Healthcare SpiderID: 80842
Desired Job Location: Jamaica, New York Date Posted: 4/6/2018
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 96000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: Yes

Assistant Director of Human Resources Development 2017–Present
Work under the direct supervision of the Director of Human Resources Development, in charge of developing and deploying recruitment plans and professional development programs
Coordinate with functional unit leaders in supporting the HR Development Team in various work such as:
—Development and timely delivery of annual mandatory training regarding best practices;
—Assessment of staff training records throughout the annual audits; and
—Administration of employee engagement, grievance investigations, and strategies implementation.
Secure the proper utilization of systems to guarantee the delivery of return on investments (ROI)
Apply excellent leadership and direction in professional development and talent staff
Guide and spearheaded employees in investigating and resolving organizational issues
Proactively participate in the execution of labor relations and Justice Center investigations
Act as an effective leader on internal and external projects with key stakeholders in areas of professional development and talent acquisition focused on improving overall organizational effectiveness
Direct the execution of keen research, assessment development, and analysis, while delivering changes and driving strategy implementation
Collaboratively work with External Affairs in handling company branding and social media activities to ensure positive messaging and outreach programs
Maintain direct involvement on the collective bargaining negotiation with 1199 SEIU

Assistant Director of Learning and Organizational Development 2011–2017
Oversaw the organizational development for MediSys Health Network, which involved Flushing Hospital Medical Center, Jamaica Hospital Medical Center, Trump Pavilion Nursing Home, as well as10 separate MediSys Ambulatory Care Clinics and TJH Medical Services
Served as the facilitator of the new employee and new managers orientation for union and non-union staff
Conceptualized and prepared a periodic report for compliance training programs, which consisted of online and classroom training for more than 5000 employees
Fulfilled key responsibilities which included:
—Systematic assessment of comprehensive learning needs and definition of solution approaches, which included subsequent training program recommendations
—Accurate reporting of specific training competencies during various audits and surveys
—Keen monitoring of feedback on several training programs as well as coordinated with stakeholders in executing improvement proposals
Presided over the Train the Trainer sessions for all ongoing training initiatives
Expertly coached leaders regarding the necessary skills of leading effectively and sustaining change
Carried out the strategic planning and implementation of successful leadership development programs
Ensured active involvement in the process improvement facilitation
Worked in coordination with 1199 Service Employees International Union (SEIU) in providing several grant-funded training programs through the Labor Management Project
Provided oversight to trainees, trainers, and content for differing training programs which included of the following: new employee and managers orientation; cultural competence; TeamSTEPPS; just culture; customer service; annual re-orientation; human resource policy and procedures; and leadership development and corporate compliance

Career Highlights:
Significantly improved the organization-wide compliance training completion rate by 25 %
Led the successful transition of various classroom training programs into online training programs, which was offered through the organization’s Learning Management System
Strategically utilized web-based survey solutions that optimized data collection process for annual learning needs assessment
Ensured all staff are knowledgeable in utilizing electronic medical records and EPIC to secure the success of EPIC implementation across the Network
Spearheaded the implementation of TeamSTEPPS in as the organization wide culture for both clinical and non-clinical staff

Personnel Representative –Human Resources Training and Development 2009–2011
Organized and facilitated new employee orientation, as well as the Joint Commission preparation
Supervised performance evaluation training for leadership through PeopleSoft Manager Self-Service (MSS)
Handled the modification of reports in alignment with employees training completion status, while managing and maintaining health stream learning management system
Took charge of coordinating cardiopulmonary resuscitation (CPR) training with outside vendors to complete conformity of staff with all CPR compliance and standards

Career Highlights:
Brought 40% increase in leaders’ performance evaluation completion rate
Successfully minimized the four-day new employee orientation program into a two-day program in collaboration with leadership

Benefits Staff Analyst –Benefits Department 2007–2008
Oversaw all facets of benefits administration, encompassing health and welfare plans, annual open enrollment, deferred compensation, as well as the long-term disability (LTD), short-term disability (STD), and Consolidated Omnibus Budget Reconciliation Act (COBRA) implementation for over 186,000 employees both union and non-union employees, retirees, and dependents
Managed the presentation of benefit orientations for both union and non-union employees
Closely monitored employee benefits enrollment and payment status using PeopleSoft 8.0

Career Highlight:
Initiated the development and implementation of an electronic and hard copy benefits encyclopedia that secured all departmental procedures


Human Resources Administrator – Human Resource Department

Master of Science in Human Resource Management, In Progress (Expected Completion: May 2019)
State University of New York –Stony Brook School of Professional Development, Stony Brook, NY

Bachelor of Arts in Multidisciplinary Studies
State University of New York (SUNY), Stony Brook, NY

Relevant Coursework: Investigating Employee Misconduct, Financial Accounting, Employee Relations,
Labor Management, Human Resource Management in the Individual Firm, Organizational Development and Change Management, Employee Learning and Professional and Career Development

Crisis Prevention Institute (CPI) Non-Crisis Intervention Trainer Certification
TeamSTEPPS Master Trainer Certification


Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Captivate | Kronos | Peoplesoft 9.0 | ADP | Cornerstone | TenEleven | Performance Manager| Lawson


Recruitment Process| Employee Coaching | Benefits Administration | Strategic Planning | Change Management
HR Policy and Procedures | Leadership Development | Process Improvement | Project Development

Additional Information:

Accomplished, people-oriented, and multifaceted professional, with extensive experience and expertise in all facets of human resource management within high-growth companies. Strategic leader with well-honed mentoring capabilities; efficient in motivating employees to achieve and exceed organizational objectives. Expert at evaluating employees’ performance and executing succession training programs to optimize organizational efficiency while maintaining employees’ welfare and development. Known for excellent interpersonal and effectiveness in working with diverse individuals, adapting to cultures, and establishing win-win relationships.

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