Director | Vice President - Human Resources Resume Search
Director | Vice President - Human Resources Resume Search
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Director | Vice President Resume

Desired Industry: Human Resources SpiderID: 80629
Desired Job Location: Los Angeles, California Date Posted: 2/18/2018
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 150000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: No
Highest Degree Attained: Bachelors Willing to Relocate: No

Strategic, performance-driven, and highly accomplished professional, offering extensive experience in various aspects of human resources administration encompassing employee relations, process optimization, and organizational development. Armed with proven capabilities in developing domestic and global programs to support company objectives. Effective at supervising and motivating high-caliber teams of professionals to deliver optimum results. Additional qualifications include:
Equipped with solid interpersonal aptitudes in establishing and maintaining positive relationships with diverse individuals, as well as providing innovative solutions to arising conflicts.
Skilled at leading and coordinating with leadership teams.
Articulate communicator; with working knowledge of the French language.

Platinum HRM, Los Angeles, CA
Vice President of Operations 2017–Present
Lead efforts in restructuring the Los Angeles branch of the company; which involves overseeing 40 staff members, while managing payroll, benefits, finance, operations, and training and development
Apply keen attention to detail in monitoring HR issues, including escalated concerns both internally and with the clients supported by the company
Take full charge of assessment and optimization of processes to improve overall service to clients
Directly report to chief executive officer (CEO) to formalize the company’s strategic planning processes
Coordinate the enforcement of standard operating procedures (SOPs) for all direct reports on professional development and cross-training programs while improving the new-hire process to increase efficiency
Expertly lead the sales and marketing program to secure existing clients while strategizing plan to source new clients; hired sales team while creating a newly devised compensation structure
Serve as key contact person for all aspects of the office, including leave of absence (LOA) cases, benefits-related challenges, and budgetary decisions
Effectively analyze client and prospect benefits programs including annual renewals to provide sound recommendations on improvements
Establish relationships with carriers, brokers, as well as service providers
Render support to employees in settling issues on conflict resolution with both coworkers and supervisors
Provide effectual management on the end-to-end request for proposal (RFP) process to select new partners

Career Highlights:
Earned distinction for leadership capabilities in fostering a positive company culture, maintaining adherence to changing regulatory requirements, and significantly driving down costs
Strategically directed the reduction of an 85-page document down to 20 key pages expediting the new hire process for hundreds of employees and streamlining the process
Functioned as key contact person, responsible for the timely delivery of all projects for 30K employees and 200 facilities

Forever 21, Inc., Los Angeles, CA
Director of Compensation, Benefits, and HRIS 2012–2017
Supervised 50 staff members in three teams, responsible for recruiting and development, succession planning, as well as termination
Offered consultation to executives, divisional leaders, managers, and other stakeholders on recruitment, performance reviews, staff development practices, and employee relations
Worked on executive strategy plans, HR budgets, data analytics, key performance indicator (KPI) definition and tracking, as well as process improvements
Facilitated implementation and training on SuccessFactors, Benefitfocus, SmartBen, and Kronos for paid time-off (PTO) as well as absence management
Led the execution of total compensation program, including safe harbor 401(k) plan, deferred compensation, and restricted bonus plan for highly compensated employees
Provided direct support in executing competitive programs aimed to reward various employees
Executed daily responsibilities including participating in leadership meetings; devising variety of business cases in partnership with Procurement Department; and initiating conference calls with brokers and carriers
Strategized with Executives including our CFO and COO on cost-saving initiatives; analyzed headcount requirements and made business cases as needed
Closely coordinated with chief financial officer (CFO) on 401(k) and proposed business case on funding match per payroll to boost errors received through the annual 401(k) audit
Strategically designed proposal and managed RFP process for outsourcing handbooks to save revenue

Career Highlights:
Observed strict adherence to Affordable Care Act (ACA) for variable-hour employees, IRS tax reporting, subsidiary notice and appeals, thus avoiding $500K in potential noncompliance fines
Optimized overall support of corporate and global HR strategy through the development of proposals that gained executive buy-in on strategies made to improve business and budget guideline requirements
Boosted work efficiency and evaded $300K in potential fines by negotiating a three-year contract for security, loss prevention, as well as training and development for call tracking software
Drove aggressive contract negotiations throughout the entire RFP process, subsequently eliminating $3M from a $36M budget without reducing programs
Yielded $100K by overhauling the LOA process and enabling collection of arrearages
Spearheaded efforts in saving $179K by transitioning 401(k) match program funding from annual to per-paycheck basis by working with finance and making a business case showing value and savings
Managed the conversion from fully-insured to self-insured with our health care provider supporting cost saving initiatives from the finance department
Served as key member of Corporate Leadership Team, in charge of the operations of Global Compensation, Benefits, HRIS business units for global retailer company with 45,000 employees, and 600 stores in Asia, Canada, Central and South America, Europe, Mexico, as well as the United States

Hot Topic, Inc., City of Industry, CA
Benefits Manager 2007–2012
Oversaw the development of competitive global health benefits for Canada, Puerto Rico, and the US, while ensuring the alignment of quality performance with company objectives
Fulfilled a wide range of tasks encompassing organizing annual 5500 filings and internal reports; managing self-insured health plan, 401(k), deferred compensation plan, scholarship and tuition assistance program, and executive reimbursement plan; as well as approving and denying appeals
Conducted conference calls with UnitedHealthcare on review of health appeals
Applied strategic approach in evaluating leaves and requests for extensions, high claims, leaves as well as benefit enrollments
Worked with Finance Department on self-insured plan and process executive claims for reimbursement
Teamed up with store managers on benefit challenges; guided members on ACA; and negotiated RFP process for various carriers, vendors, one-on-one with direct reports, and colleagues on various initiatives
Handled all senior management claims and reimbursement process by submitting claims for an executive reimbursement plan via Exec-u-care

Career Highlights:
Efficiently saved $10K in annual printing costs by leading the system implementation in cooperation with the IT Department for benefit guides provided to new hires
Successfully developed tool that monitored compliance with all state laws and streamlined leave of absence process
Established HRA to satisfy City of San Francisco’s requirements, thereby delivering $30K in annual savings

Bachelor of Arts in Organizational Communications
Pepperdine University, Malibu, CA

Senior Professional in Human Resources (SPHR): In Progress (Expected Completion Date: December 2018)
HR Certification Institute (HRCI)

Licensed Life Agent, State of California
California Department of Insurance

Society for Human Resource Management (SHRM)

Policies and Procedures Implementation
Operations Management
Contract Negotiation
Stakeholder Relations
Benefits Administration
Talent Acquisition
Succession Planning
Regulatory Compliance

Additional Information:

Best Friends Animal Society
Richstone Family Center

Technical Acumen

Microsoft Office Suite | Macintosh | Windows | Success Factors | Lawson
UltiPro | Kronos | PayPlus | Benefitfocus | SmartBen | ERP | HRIS | AMG |Smartlinx

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