Healthcare Senior Management Administration - Healthcare Resume Search
Healthcare Senior Management Administration - Healthcare Resume Search
My Spider Scam Awareness Contacting Us F. A. Q.
Job Seekers
Search Jobs
Browse Jobs
Post a Resume
Job Alerts
Search Resumes
Browse Resumes
Post a Job

Healthcare Senior Management/Administration Resume

Desired Industry: Healthcare SpiderID: 80512
Desired Job Location: Nashville, Indiana Date Posted: 1/23/2018
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 75000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Masters Willing to Relocate: Yes

Highly organized and solutions-oriented professional, with extensive experience in healthcare administration, customer

satisfaction, and process improvement.

Armed with adeptness in operations oversight; program development and implementation; strategic planning; and staff training.

Equipped with exceptional skills in healthcare delivery; cost and budget control; patient care, and standards compliance.

Proficient in creating effective plans as well as in establishing and maintaining quality initiatives to enhance continuous system

and patient care.


Professional Experience

Confidential, Indianapolis, IN
Confidential - Jun 2015–Present
Employ Planned Parenthood Federation of America (PPFA) initiative programs throughout the affiliate
Implement several employee satisfaction programs
Manage 11 health centers in Kentucky
Render direct reproductive health services for 11 heath centers in Indiana and Kentucky while facilitating the medication home

delivery program
Manage 12 cost centers, responsible for overseeing the overall operations of 12 departments with 84 staff members and 8 managers
Oversee the budget, community outreach, accreditation, and regulatory compliance of the entire department
Carry out employee evaluations and generate effective improvement plans
Ensure satisfaction of customers and extensively apply Studer Principles

Indiana University Health, Bloomington, IN
Home Care Manager | Registered Respiratory Therapist (RRT) - Jul 1990–Apr 2015
Director of Hospice - Jan 2015–Apr 2015
Arranged the schedule and assignment of 60 staff members that provided home care across the 11-county area, which included retail

and hospital settings; as well as supported three additional departments on quality and accreditation needs
Established, assessed, and adapted policies and procedures as necessary
Conducted preparation and oversight of department budget while tracking and reporting financial information, including accounts

receivable, days sales outstanding (DSO) and lost revenue, and quality metrics
Led the credentialing process while maintaining licenses and accreditation of all staff members
Supervised the performance of staff in hospice settings to guarantee completion of their assigned tasks
Maintained consistent communication with staff, administrators of various facilities, oversight agencies, and patients as well as

directed the professional training and assessment of all employees
Provided in-service staff, patient, and family education as well as carried out presentations to patients while overseeing all

marketing functions
Took charge of preparing Joint Commission on Accreditation of Healthcare Organizations (JCAHO) for home care
Exhibited outstanding skills in providing full range respiratory care
Rendered oversight to the home care quality program while adhering to JCAHO standards
Career Highlights:
Complied with JCAHO requirements by developing and coordinating intra cycle monitoring (ICM) for home care
Spearheaded three consecutive JCAHO commission surveys, thus receiving 100% and 0 deficiencies on two of the surveys
Played a pivotal role in the implementation of consignment areas at hospitals and primary practices
Boosted profitability and improved program control by employing contract changes in third-party home medical equipment (HME)
Maximized the sales of HME through extensive planning, organization, and direction of the new retail location’s launch
Ensured alignment with established budgets by properly handling resources and time
Formed a strong team that consistently received high scores on patient and employee satisfaction surveys
Earned recognition from the Indiana University Health Senior Leadership Group as one of hospital's preeminent leaders
Obtained promotion as home care manager by exhibiting outstanding work performance



Master of Business Administration, 2010
Baker College of Graduate Studies, Flint, MI

Bachelor of Science in Human Resource Development | GPA 3.78
Golden Key International Honor Society
Indiana State University, Terre Haute, IN

Associate of Science in Respiratory Care | GPA 3.8
Ivy Tech Community College, Indianapolis, IN


Professional Affiliations

Active Member, Local Council of Women
Active Member, Patient Safety Council
Chapter 7 Director, Indiana Society of Respiratory Care
Most Improved Chapter of the Year
Practitioner of the Year
Nominations and Education Committees (Chair)
Grass Roots Indiana RC Licensure Committee


Areas of Expertise

Change Management Techniques
Community Outreach and Development
State Survey Management
Emergency Preparedness
State Regulation Compliance
Problem Resolution and Decision Making
Organizational Leadership and Team Building
Employee Reviews
Profit and Loss Administration
Solutions Development Aptitude
Funded Programs Management
Time Management and Prioritization

Additional Information:


Home Care Representative, Environment of Care Committee, 2011–2015
Home Care Joint Commission Chapter Leader, 2011–2015
Home Care Representative, Emergency Preparedness Committee, 2011–2015

Technical Acumen

Microsoft Office | Allscripts Home Care | McKesson Software Programs | MedAct | MedWare
Payroll Systems | Patient Activity Tracker | Nextgen Electronic Health Record (EHR) and Practice Management

Available upon request.

Candidate Contact Information: has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.


© 2020 Job Spider
Privacy Policy | CC Marketing Sites | Site Map | Links