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General Manager | Assistant General Manager Resume
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| Desired Industry: Restaurant/Bar/Club/Food/Beverages |
SpiderID: 80358 |
| Desired Job Location: Northfield, New Jersey |
Date Posted: 12/26/2017 |
| Type of Position: Full-Time Permanent |
Availability Date: 12.27.17 |
| Desired Wage: 80000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Versatile and accomplished professional, with proven track record of success in operations management, business development, staff development, and corporate philanthropic assistance within the hospitality and food and beverage industries. Exemplify expertise in formulating and implementing strategic business plans and goals to ensure bottom-line results. Display effectiveness in leading and transforming staff, while also maintaining high ethical and quality standards. Demonstrate strong commitment toward improvement of overall operational productivity, while driving company-sponsored programs to provide support to the community. Articulate communicator, with basic knowledge of Spanish. Proficient with Micros Systems, Oracle, NCR, CBord, and Microsoft Outlook.
Experience:
Professional Experience
Hard Rock International, Atlantic City, NJ
Assistant General Manager 2011-Present
Hard Rock International, Atlantic City, NJ
Retail Manager 2009-2011
Hard Rock International, Atlantic City, NJ
Operations and Bar Manager 2007-2009
Provide oversight to overall operations of the café which involve cost centers, labor and overheads, product ordering and receiving, vendor relationships, as well as profit and loss accountability
Direct area of responsibility for all related retail cost centers along with loss prevention program while ensuring compliance with company policy
Execute and supervise all facility repair and maintenance and safety programs
Establish financial procedures in areas of accounting, inventory controls, and purchasing
Conduct negotiation of contracts with national food and beverage producers to ensure best price, quality, and service
Efficiently fulfill various roles, including:
Chairman of Ambassador Program, in charge of developing corporate philanthropic initiatives at local and global levels
Training Manager, task to execute corporate training practices including hiring and conducting departmental orientation for all new staff
Earned recognition as recipient of Presidential Gold Star for Excellence for four consecutive years due to outstanding operations performance and community service; as well as the Company Star for driving hurricane Sandy relief initiatives and community assistance as the ambassador chairman.
Gained the “Best in Show” award at Detroit Food Handlers Convention
Served as driving force in exceeding sales volume by $5B annually for the daily operation of a global restaurant and entertainment chain and achieving more than $100M yearly for local non-profit organizations through company-sponsored and community activities
Generated sales averaging by $6.5M to $7M annually through establishment and execution of successful promotional programs
Successfully attributed more than $1M through unit philanthropic causes, achieving more than $100M sales annually
Lone Star Steakhouse and Saloon, Egg Harbor Township, NJ
General Manager 2005-2007
Took full charge of the entire unit operations which entailed hiring, training, and development of 75 staff and management, as well as promotional and marketing strategies that focused on driving top-line sale
Played an integral role in administering unit volume exceeding at $2M annually while increasing profitability by 25% throughout tenure
Earlier Career
Library IV Steakhouse, Williamstown, NJ
General Manager
Babalu Grill, Atlantic CIty, NJ
General Manager (Opening Team)
Dave and Buster’s Inc., Fort Lauderdale, FL | Islandia, NY
Operations Manager (Opening Team, Islandia, NY)
Champps Entertainment, Marlton, NJ | Livonia, MI | Fort Lauderdale, FL
General Manager
Assistant General Manager (Opening team, Livonia, ML)
Beverage Manager
Planet Hollywood, Orlando. FL | Atlantic City, NJ
Beverage Manager (Opening Team, Atlantic City, NJ)
TGI Friday’s, Evesham, NJ | Egg Harbor Township, NJ
Beverage Manager (Opening Team for over 30 locations nationwide)
Education:
Bachelor’s Degree in Business Administration
Duquesne University, Pittsburgh, PA
Affiliations:
Chamber of Commerce, Atlantic City
Skills:
Cost and Budget Administration | Strategic Planning and Implementation | Core Business Process
Client Relations and Retention | Cross-functional Leadership |Continuous Process Improvement
Regulatory Compliance and Standards | New Store Expansion | Revenue Growth and Development Impacts
Additional Information:
Professional Development
Walk this Way Workplace Workshop, Hard Rock
Harvard Courses: MIT
Activities
Member The PGA of America: 1993-Present
Member, NHRSA Ski Association: 1988Present
Ambassador Program, Hard Rock International
Candidate Contact Information:
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