Aviation Director - Aviation Resume Search
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Aviation Director Resume

Desired Industry: Aviation SpiderID: 79619
Desired Job Location: New York, New York Date Posted: 7/18/2017
Type of Position: Full-Time Permanent Availability Date: 07/19/17
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Executive (President, VP, CEO) Willing to Travel: Yes, 50-75%
Highest Degree Attained: Other Willing to Relocate: Yes

Methodical leader with track record of improving staff performance, boosting efficiencies, maintaining regulatory adherence, and minimizing operational costs through strategic operations management and customer service within the aviation industry. Analytical leader; known for ensuring top-notch flight services through adeptness in flight scheduling, resource and workforce allocation, and strategic planning. Effective communicator; recognized for providing effectual training and guidance to cross-functional teams along with the capability to establish rapport with individuals of all levels. Equipped with fluency in English and Portuguese; along with working knowledge of French and Spanish languages.


NetJets Europe ▪ Libson Area, Portugal
Director Jul 2016–Jun 2017
- Expertly direct a team 6 managers and 80 staff to guarantee maximum perforamance
Key Highlights:
- Received nomination for ground operations and dangerous goods

Director of Flight Centre Jun 2016–Jun 2017
- Managed all facets of flight center operations encompassing flight support, scheduling, crew resource planning, flight dispatch, and travel
- Developed and implemented strategic plans to ensure all flight operations were operating in an organized, safe, efficient, punctual, and economical manner while functioning in alignment with company policies and procedures, relevant legislation, and provisions of AOC

Head of Scheduling and OCC Mar 2014–Jun 2016
- Implemented and managed strategies, goals, standards, and overall operations of the Scheduling and OCC departments to guarantee the following:
- Safe and economical execution of all company flight schedules;
- Adherence to policies and procedures, applicable legislations, and provisions of the AOC; and
- Delivery of top-notch services to all clients
- Provided effectual supervision and training to Scheduling and OCC teams
- Employed keen attention to detail in administering department budgets
- Took charge of deploying aircraft and crew in accordance with company goals and strategies
- Served as the key resource in ensuring the proper implementation of flight operation policies as well as in handling case management and deviations impacting company operations and customers

Head of Resource Planning Mar 2009–Feb 2014
- Oversaw various functions across Flight Scheduling, Large Cabin Planning, and International Planning and Ground Services departments to maintain process efficiencies
- Supervised a top-performing team including 3 managers and 41 staff to secure understanding and compliance with operational processes, requirements, and performance standards
- Spearhead several process improvement and re-engineering initiatives focused on improving overall delivery of services to clients, streamlining processes, and minimizing operational costs
- Led comprehensive logistics planning activities for winter season flights
- Significantly supported operational goals by building and cultivating relationships with key airport authorities, external agencies, vendors, and stakeholders
Key Highlights:
- Played a pivotal role in optimizing resource allocation in alignment with department and company goals
- Established departmental quality control system and launched optimization software to boost aircraft utilization rates

Flight Scheduling Manager Aug 2005–Feb 2009
- Managed quality control and compliance initiatives while securing prompt regulatory reporting
- Identified and executed best possible daily trip schedules for clients
- Rendered expert oversight to diversified functions, which included developing and optimizing over 150 daily flight activities
- Functioned as the main person in leading, training, and evaluating performance of a team of 20 personnel involving 2 assistant managers, 5 supervisors, and 13 coordinators
- Assumed full accountability in re-structuring the Scheduling Team to two groups to maintain focus on distinct scheduling areas
Key Highlights:
- Formulated and implemented the departmental quality control system that improved overall customer satisfaction and aircraft utilization
- Demonstrated first-rate performance in delivering services to clients by maximizing all available resources and adhering to defined labor legislation
- Seamlessly led efforts in developing, implementing, and updating multiple processes and guidelines that served an integral role on streamlining operations

Earlier Positions Held:

Flight Scheduling Assistant Manager Jan 2004–Jul 2005
Flight Scheduling Coordinator | Supervisor Jul 2000–Dec 2003

American Airlines | New York, NY, USA
International Departure Coordinator, JFK International Airport


American Airlines | New York, NY, UYSA
Customer Service Agent, JFK International Airport

Coursework in Recording Engineering and Production
Institute of Audio Research | New York, USA

Coursework in Business and Accounting Studies
Universidade Fernando Pessoa | Porto, Portugal

Asset Administration | Personnel Development | Performance Evaluation | Safety Processes | Flight and Crew Scheduling
Policy Implementation | Data Gathering and Assessment | Hiring and Recruitment | Work Delegation | Budgeting

Additional Information:

Sabre Global Distribution System (GDS)
Basic Flight Operation Management, Presentation Skills
Communication, Coaching, and Motivation
Team Management and Leadership
Performance Management
Leadership that Gets Results
Authentic Leadership
Ground Operations (EU-OPS)
Nominated Post Holder, Ground Operations
Dangerous Goods Carriage by Air - Cat.6

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