System and Network Administrator - Computer Software Programming Resum
System and Network Administrator - Computer Software Programming Resum
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System and Network Administrator Resume

Desired Industry: Computer Software/Programming SpiderID: 79326
Desired Job Location: Georgetown, South Carolina Date Posted: 5/25/2017
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 92000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: Yes

Seasoned, analytical, and results-oriented professional with extensive experience in IT field; complemented with strong background in system and network administration.
Equipped with proven expertise in developing and executing network technologies and various platforms. Known for strong leadership capabilities in improving productivity while ensuring on-time project delivery. Adept at formulating and implementing cutting-edge solutions to bridge technical functions with core business operations. Armed with excellent communication and interpersonal skills in dealing with all levels of the organization.

SafeRack ▪ Andrews, SC
Senior Systems Administrator/Network Administrator 2013–Present
Handle the development, implementation, management and maintenance of the following:
Server infrastructure, such as Windows, Linux and Mac;
Networking infrastructure, such as Cisco and Meraki utilizing such features as NAT, PAT, VLAN, Site-to-Site VPN, Client VPN, SLA, Flow Control, L2 and L3 protocols and features, StackWise, Content Filtering, Threat Protection, WAPs, and virtual appliances;
Cloud infrastructure, such as AWS, Rackspace, iCloud, O365, MDM, VPP, DEP and VPS;
Workstation infrastructure, such as Windows, Linux, Mac, and iOS;
PBX Administration, such as Digium, SIP, VoIP, Conference Bridges, Phone Books and Contacts, Vitelity, and;
Over 40 physical, cloud, and virtual servers;
Multiple networks (LANs and WANs) local, state wide, and intercontinental, including Asia, China, and Europe utilizing physical and virtual appliances and various media such as fiber and Metro-E;
More than 40 Windows and Linux servers, 255+ iOS devices, 70+ MacOS and 150+ Windows devices
Lead efforts in overseeing the following:
Windows administration, including Active Directory, DHCP, DNS, Group Policy, LDAP, LDAPS, file services, FTP, WebDAV, Telnet, backups, RemoteApps, print server, terminal services, file servers, print servers, PowerShell, and batch scripting;
Linux, including administration, file services, backups, SAMBA, ERP, SSH, Bash and Cron scripting, RHEL & Debian distros;
Mac administration, including MacOS Server, Apple Configurator 2, file services, CUPS, Apple script editor, Xcode, Automator, backups, MDM, VPP, DEP and imaging;
Virtualization administration, including AWS, Hyper-V, VirtualBox, VMWare, and Third Party Cloud Hosting;
Office 365 administration, such as Exchange, SharePoint, Skype, OneDrive, PowerApps, Security & Compliance, Azure AD;
Amazon Web Services administration, such as EC2, VPC, S3, RDS, IAM, CloudWatch, and SES;
Meraki MDM administration, involving Windows 7, Windows 10, MacOS 10.6+, and iOS 9+;
Backup administration, involving Symantec Backup Exec, AWS S3, AWS CloudWatch, and Synology NAS
Miscellaneous administration, which include Cisco, Meraki, Dell, Synology, Dropbox, Solidworks, AutoCAD, Apple TV, Bonjur services, AirMyPC, Teamviewer, Microsoft RDP, Apple Remote Desktop, VPN, WSUS, MySQL, vBulletin (forum), IIS, Apache, Abas (ERP), Public DNS (GoDaddy and Marcaria), AD Self Service, Solarwinds, Varonis, and EPDM;
Systems administration, which include set standards and procedures for all platforms, services, and employees related to IT infrastructure
Capitalize on industry expertise in assuming various roles which include Meraki mobile device management administrator, Office 365 Administrator, Amazon Web Services Administrator, Exchange Administrator, SharePoint Administrator, Skype Administrator, Meraki Administrator, MacOS and iOS Administrator, PBX Administrator, Apple Administrator, MDM & Apple Configurator 2, and iCloud Administrator
Hold responsibility in effectively utilizing, maintaining, and supporting different technologies, platforms, and environments, including routers, switches, firewalls, web and spam filters, Active Directory, DNS, DHCP, Group Policy, Windows Servers 2008 and 2012, iPhones, iOS devices, Macs, Windows Workstations, Windows Terminal Servers, and Office 365 hosted Exchange and hosted SharePoint
Provide hands-on assistance to clients on site and remotely via such technology as TeamViewer, RDP and Apple Remote Desktop
Conduct planning and documentation of networks, procedures, applications, various technical operations, equipment, and software installations, while presiding over training for executives, managers, and employees in all areas of technology
Expertly managed the over $110 million company, while providing hands-on support to more than 350 users
Positioned the company for growth through initiation of improvements in operations, standards, and process flows
Made significant contribution in successfully establishing and executing five new server and network expansions without issues

Maybank Systems ▪ Charleston, SC
Systems Engineer 2012–2013
Effectively performed roles as Systems & Network Administrator, Helpdesk Tier 2 Support, Technical Writer, Research & Development
Took charge of creating, executing, and maintaining various network infrastructures for multiple businesses nationally and internationally
Performed effective use of various remote applications such as Teamviewer, RDP, LogMeIn and Kaseya to support on-site and remote clients

Software Solutions & Design, Inc. (SSDI) ▪ Charleston, SC
Virtual Services Manager 2006–2012
Drove efforts in administering all facets of remote and virtual services, encompassing help desk support, server hosting, virtual server hosting, and maintenance contracts, as well as networks and systems such as servers, desktop systems, mobile devices, network equipment, communications hardware and software, and office systems
Directed the institution and implementation of IT infrastructures for numerous clients across multiple WANs and LANs operating on various platforms
Performed training for new staff using hardware and software, as well as organizations and clients’ procedures, policies, and services while supervising up to nine employees
Led the development and maintenance of over 600 servers, workstations and mobile devices, and end users on multiple platforms, such as Windows Server 2008, 2003, and 2000; Windows XP; Windows Vista; Windows 7; Windows Mobile; Blackberry Server; Citrix; Broker Servers; and Exchange 2010, 2007 and 2003

Johnson & Johnson ▪ Mt. Pleasant, SC
System Administrator/Network Admin 2006–2008
Effectively utilized multiprotocol label switching (MPLS) technology and hardware virtual private network (VPN) allowing connection among sites under various domains by initiating and maintaining network infrastructure for Ravenel Associates, Alexander General Agency, Tolers Marina, and the company across state lines and county lines
Managed 27 servers and 180 workstations from hardware, firmware, and software, as well as Active Directory, domain name system (DNS) server, dynamic host configuration protocol (DHCP) server, group policies, and terminal services
Held accountability in leading the following:
ShoreTel VoIP phone system, involving the director and contact center server, while implementing, maintaining, and upgrading hardware and software for the servers, phones, and ShoreTel switches;
Disaster Recovery design, implementation, and documentation; and facilities setup to support and operate within 24 hours;
AS400 administrator for maintenance, backup, upgrade, research, and development;
Various networking hardware, such as Cisco 2400 IAD, Cisco Pix 506E, Cisco Catalyst Express 500, DELL 3448P, DELL 3548P, 3Com SuperStack, and ShoreTel switches; and
File transfer protocol (FTP) server and internet information services (IIS)
Exhibited competency in handling all servers’ backups using Backup Exec and Double-Take
Presided over training for new IT technicians, staff members, managers, supervisors, and officers regarding existing technologies, hardware, software, roles, and functions
Authored technical documents on disaster recovery, server and workstation hardware, software utilization and installation, and remote connection
Carried out evaluation and performance analysis of all servers, workstations, laptops, printers, routers, switches, phone system, and all related hardware and software

Associate’s Degree in Computer Technology, Trident Technical College ▪ North Charleston, SC

Cisco Certified Network Associate (CCNN) Certification | CompTIA (A+, Network+, Linux+) Certification
Microsoft Certified Professional (MCP) | Cisco Certified Entry-Level Network Technician

System and Application Configuration ~ End User Needs Assessment ~ Policies and Procedures Implementation
Security Operations ~ Infrastructure Management ~ Staff Supervision and Training ~ Technical Writing

Additional Information:
Technical Acumen

Cisco ISR: 1700, 1800, 1841, 1941, 2911
DELL 2400 and 4800 series | Cisco 2950, 2960, 3750, 3850 S, X, XR series
Security Appliances
Barracuda | MxLogic | Meraki MX100, MX84, MX80, MX60, MX400 | ASA 5505 | SonicWALL
Windows, Linux, MacOS, iOS
Operating Systems
Windows Server 2000, 2003, 2008, 2012, 2016 |SBS servers | Windows XP, Vista, 7, 8 & 10 | Linux (RHEL & Debian distros), MacOS 10.6+, iOS 8+
Cloud Services
Office 365 Administration (Exchange, SharePoint, Skype, OneDrive, PowerApps, Security and Compliance, and Azure AD), Amazon Web Services, Meraki, Rackspace, GoDaddy, Marcaria, web servers, cPanel, WHM
AD | DNS | Public DNS | OpenDNS | DHCP | Group Policy | Citrix | Exchange 2007 & 2010 | O365 Hosted Exchange | VMware | Hyper-V | VirtualBox | VoIP | SIP | MDM | VPP | DEP | Apple Configurator 2 | Digium (PBX, VoIP, SIP) | Synology NAS | vBulletin forums | remote services (Teamviewer, RDP, ARD, TS) | GoToMeeting | LDAP, LDAPS | NAT | PAT | Site-to-Site VPN | Client VPN | CUPS | StackWise | L2 | L3 | CLI | RemoteApps | SSH | Telnet | FTP | WebDAV | AWS (EC2, VPC, RDS, IAM, SES, S3) | RDP | Apple Remote Desktop | AD Self Service | SMTP | iSCSI | LUN | RAID |

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