IT Project manager - Information Technology Resume Search
IT Project manager - Information Technology Resume Search
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IT Project manager Resume


Desired Industry: Information Technology SpiderID: 78979
Desired Job Location: Cocoa Beach, Florida Date Posted: 3/20/2017
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 65000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 50-75%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
Innovative and performance-driven professional with extensive experience in project coordination and management, IT support and operations, and business system administration. Commended for demonstrating solid dedication to the highest working and professional standards toward operational efficiency and excellence. Leverage strong analytical problem-solving aptitude to formulate innovative solutions to complex situations. Excel at collaborating with customers, colleagues, and other partners to ensure timely completion of projects. Possess proficiency with Microsoft Office Suite (Excel, Visio, Word, and PowerPoint).


Experience:
First Data Merchant Services, Cocoa Beach, FL
Business Consultant / Project Coordinator (Outside Sales) Jun 2014–Oct 2016
Efficiently worked with existing and new small business owners in assessing business needs and recognizing proper solution toward continuous growth of their businesses
Conducted project cost benefit analysis to determine cost-saving practices for business owners.
Took charge of contract negotiations and change management
Presided over planning and execution of business solutions installation
Assumed responsibility in performing user acceptance testing (UAT) to develop and improve software applications; collecting training materials for hardware and software solutions; and estimating project cost and duration
Facilitated the training to business owners in using new business solutions
Served as single point of contact in providing solutions on customer issues
Key Highlights:
Made significant contribution in the growth of several small businesses by allowing them in receiving all types of payments
Offered effectual assistance to business owners in effectively and efficiently monitoring their inventory through suggestion of right product on their needs
Contributed to several business owners in utilizing cloud strategy on their business to have 24/7 access in their business

US Department of Homeland Security
Transportation Security Administration / Office of Information Technology, Ashburn, VA
Information Technology Specialist | Project Manager Nov 2009–May 2014
Played a vital role in the management of software and hardware IT projects, from initiating to planning, executing, monitoring, and utilizing Project Management Institute’s (PMIs) project management methodologies
Directed and coordinated UAT on newly developed and enhanced software applications
Oversaw change management plan for proper implementation of all approved change requests
Produced risk management plan by collaboratively working with the Project Team in identifying risks and performing qualitative and quantitative risk analysis and response
Rendered effectual technical guidance to contractors and subcontractors on a daily basis
Efficiently ensured proper creation of product within requirements parameter by conducting quality assurance
Collaborated with subject-matter expert of Project Team to determine budget on specific projects through utilization of techniques, including bottom-up and analogous estimating
Maintained active involvement in conducting procurement process, such as providing input and recommendations to the Source Selection Committee
Utilized Microsoft Office Suite including Word, Excel, PowerPoint, and Visio to create presentation materials for stakeholders and facilitate project status meetings
Provided oversight to the IT project of Federal Air Marshal Service (FAMS)
Acted as member of Project Management Office (PMO) Group, which comprised of seven employees and program manager
Key Highlights:
Led all IT projects, from initiation to closing, by successfully completing them within budget and schedule
Closely interfaced with different government agencies to authorize them on application, as well as cultivated positive working relationships among federal, local and state law enforcement community, which prevented terrorists domestically and internationally

Science Applications International Corporation, McLean, VA
IT Support Nov 2003–Oct 2009
Singlehandedly deployed, arranged, overhauled, and managed information technology systems in stand-alone and client-server environment
Held full responsibility installing, configuring, repairing, and maintaining local area networks, as well as hardware and software of network services and storage networking devices and servers
Demonstrated proficiency in integrating multiple information systems in networked environment, as well as analyzing and solving information system problems, which involved required hardware upgrades and repair to maintain mission capability
Handled the installation and configuration of wireless hubs, routers, switches, various transmission media, and server hardware and software to ensure operation efficiency on the network
Key Highlights:
Received commendation from the company by supporting Lebanon Critical Incident Management Group
Garnered numerous recognition from Operations, Intelligence and Security Business Unit (OISBU) and various clients for professionalism, commitment, and outstanding IT support to FAMS customers


Education:
Coursework in Project Management Master Certification, Dec 2016
Villanova University, Villanova, PA

Bachelor of Science in Business Information System, Sep 2008
University of Phoenix, Tempe, AZ

Certified Associate in Project Management (CAPM): In Preparation for Examination in Apr 2017
Project Management Institute, Location


Affiliations:
Ambassador | Cocoa Beach Chamber of Commerce | Member | Project management Institute


Skills:
Core competencies include:

Customer Service | Process Improvement | Strategic Planning and Implementation
Change and Risk Management | Contract Negotiation | Business Development Strategies
Software and Hardware Installation | Regulatory Compliance


Additional Information:
Training

Contracting Officer's Technical Representative Level 1 Training, May 2013
United States Department of Homeland Security

Criminal Justice Information System Training, Mar 2010
United States Department of Justice

Acquisition Program Management Training, Feb 2010
United States Department of Homeland Security


Candidate Contact Information:
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