|Desired Industry: Information Technology
|Desired Job Location: Brampton, Ontario
||Date Posted: 2/7/2017
|Type of Position: Full-Time Permanent
||U.S. Work Authorization:
|Job Level: Management (Manager, Director)
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Bachelors
||Willing to Relocate: Yes
ADP Canada, Toronto, ON (2004–Present)
Project Manager – Field Initiatives 2014–Present
Take charge of ensuring organizational readiness for medium to large complex strategic initiatives, such as cross-border projects, along with business process improvement initiatives and product readiness.
Administer the planning, execution, assessment and maintenance of key initiatives, while guaranteeing the accomplishment of business objectives through the use of different business analysis; and project and change management strategies.
Promote constant communications among Product Management, Technology and Service Delivery Management teams to evaluate business requirement, as well as to introduce new and enhanced products, and reengineered processes and applications.
Supervise project team members and functional groups by managing quality and schedules.
Lead and create all aspects of the project lifecycle by cultivating strong relationships with key stakeholders.
Write quarterly, monthly and weekly reports to confirm full compliance with the Project Management Office (PMO) guidelines, tight deadlines and business requirements.
Oversee project schedules and budgets to confirm the on-time accomplishment of projects, while maintaining budget, scope and agreed performance metrics.
Offer assistance in the establishment of project deliverable timelines to guarantee the fulfillment of deliverable dates, which involve setting specific timelines for actual testing, data modifications and documentation of each project deliverable.
Identify possible and actual risks and issues, which can delay final results, while tracking and coordinating the status of assigned testing.
Determine associates in need of additional training to improve timeliness and reduce mistakes.
Application Consultant 2012–2014
Carried out the planning, documentation, management, and execution of unit, parallel, integration, contingency, volume, and user acceptance testing to confirm the accomplishment of testing objectives for project work requests, problem logs and projects.
Spearheaded the end-to-end process from initial requirement planning to implementation while guaranteeing compliance with the Systems Development Life Cycle (SDLC) standards.
Presided over meetings with key business process owners to collect and confirm the proper documentation and submission of system requirements to the Information Technology Group.
Demonstrated comprehensive understanding of contingency operating protocols and business resumption protocols in performing assigned responsibilities.
Evaluated system changes, submit statistical reports and facilitate training on anticipated low volume days.
Contributed to the development of the International Money Movement System (IMMS) application support service level agreement (SLA) policies and procedures.
Determined opportunities and weaknesses for business process improvement in the International Money Movement group’s service model.
Contributed in the documentation, review and re-engineering of the International Money Movement System (IMMS) business processes on systems upgrades in alignment with company’s internal policies, CICA 5900 and Sarbanes-Oxley (SOX) Act to check the mitigation of all potential risks.
Funding Specialist 2008–2012
Drove efforts in the development of the following:
IMMS business process policies and procedures;
Client Financial Communications (CFC) business process controls and policies;
CFC Exceptions and Escalations documents; and
E-mail and letter templates for the CFC Department.
Demonstrated strategic interaction and funding skills concepts to associates.
Offered mentorship to associates to improve their interaction skills and performance; and work toward higher education and training.
Funding Coordinator 2006–2008
Tracked the proper funding of clients in adherence to funding terms and the pre-agreed exceptions guidelines, as well as verified the receipt of payroll funds for more than 900 clients.
Handled the reconciliation of unfunded and overdue receivables.
Conducted research, analysis and creation of detailed backups of historical trends and client balances regarding failed and successful transactions and drawdowns.
Client Financial Administrator 2004–2006
Fulfilled the review and validation of change requests and new sales order paperwork on the company’s financial source systems in compliance with the assigned effective dates for all incoming requests.
Provided keen oversight in the maintenance of client financial data in the organization’s financial mainframe systems.
Completed the processing and encoding sales order details into the order processing system for all client data change requests.
Percepta Inc., North York, ON
Customer Relations Representative
Degree in Business Economics, In Progress, Expected Graduation Date: Apr 2018
York University, North York, ON
Sheridan College, Brampton, ON
Project Management Certificate
Business Analysis Certificate
Ontario Management Development Program (OMDP) Certificate
Project Administration | Solutions Integration | Business Analysis and Development | Process Improvement
Staff Supervision and Training | Strategic Planning and Implementation | Professional Presentations | Client Relations
Project Management Professional (PMP) Certification, 2016
Project Management Institute (PMI), Toronto Canada
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