|Desired Industry: Management
|Desired Job Location: Morehead City, North Carolina
||Date Posted: 1/29/2017
|Type of Position: Full-Time Permanent
|Desired Wage: 60000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained:
||Willing to Relocate: No
Highly analytical, performance-driven, and dedicated professional, with wide-ranging experience in security operations management and administrative services; complemented with solid background in military police, security, civilian, and personnel administration.
Armed with expertise in sales and marketing management, client development, and real estate administration. Equipped with strong decision-making and problem-solving capabilities in providing best solutions to address issues and concerns. Concept-to-execution driver, with the ability to design and implement tactical plans and programs to steer the organization toward success. Adept at coordinating and ensuring confidentiality and accuracy of information, while working within high-pressure environments, requiring minimal supervision with optimal results. Effective communicator, expert at establishing positive relationships with clients, colleagues, and command members. Currently hold an active Secret Security Clearance.
Homeland Security Solutions, Inc. Camp Lejeune Area
East Regional Security Support Operations Manager Feb 2013–Oct 2016
Played an integral role in meeting and surpassing the region’s United States Marine Corps (USMC) non-guard security support program and contract requirements by leading the non-guard security support personnel, 11 supervisors, and more than 280 employees.
Ensured compliance of USMC training support and security support program along with other services provided with contract requirements through close coordination with the local command representatives.
Rendered hands-on assistance to the site supervisors in monitoring manpower requirements as well as facilitating employee hiring and selection; as well as in providing qualified personnel recommendations to the vice president, SSP Division for open positions.
Strictly adhered to the Homeland Security Solutions, Inc. (HSSI) quality assurance program in administering periodic performance reviews.
Delivered excellent services to ensure customer satisfaction through close interactions with clients at 11 USMC installations.
Provided effective recommendations for advancement, salary increases, and overall performance management which included disciplinary actions.
Took charge of managing administrative and program reference materials, documents, and background files
Established policies, procedures, and written instructions to the site supervisors.
Efficiently handled disciplinary incidents reports which involved course of actions recommendations while delivering administrative information to the vice president of Security Support Division; ensuring accurate time-sheets; and reviewing safety inspections and reports within the region.
Capitalized on industry expertise in managing various professionals, which included:
Site supervisors, administrative clerks, blotter clerks, human resource clerks and specialists, ready for issue (RFI) custodians, emergency dispatchers, alarm monitors, civil court liaisons, crime analysts, physical security specialists, motor transport dispatchers, animal control specialists, impound clerks, commercial vehicle inspectors, and personnel security clerks.
Security Support Administrative Services Manager Oct 2012– Oct 2016
Directed SSP supervisors at 22 USMC installations to maintain alignment with USMC non-guard security support program and contract requirements.
Offered support to the SSP vice president in implementing administrative policies, procedures, and goals
Assisted SSP regional managers and site supervisors regarding manpower requirements monitoring and SSP employees on recruitment and selection to meet administrative employment requirements.
Guaranteed accuracy of reports regarding manpower, overtime, quality assurance, and personnel before the submission to the vice president of SSP Division.
Created and organized personnel recall and phone rosters.
Employed keen attention to detail in approving travel authorizations, travel expense reports, credit card authorizations, purchase requests, and reimbursement requests for more than 480 employees.
Regional Security Support Administrator | Site Supervisor Feb 2010–Oct 2012
Provided leadership to a team of five in charge of supporting the MARFORRES Military Police Department.
Closely coordinated with the chief of police to guarantee that each personnel received training while developing their skills to ensure consistent delivery of exemplary support to the departmental mission.
Managed staffing requirements, which involved hiring, interviewing, recruiting, training, and evaluating employees.
Implemented corporate policies to guarantee operational compliance with USMC standards.
Initiated safety audits and reported issues to the appropriate personnel.
Authorized employee time sheets and submitted reports on weekly employee vacancies to the regional manager.
Effectively handled travel authorizations, credit card authorizations, travel expense reports, and purchase and reimbursement requests for more than 200 SSP employees.
Prepared travel and training arrangements for more than 200 SSP employees.
Participated in conducting investigations on personnel misconduct, which involved documenting the case and coaching employees.
Served as the regional manager when needed, which entailed evaluating applications and requests for hire, conducting site visits with clients and supervisors, providing consultative support to supervisors, and assisting SSP site supervisors.
Utilized various software application programs such as word processing and spreadsheet programs in preparing documents such as correspondence, memoranda, reports, papers, charts, and statistical tables while ensuring spelling and grammar accuracy.
Alarm Monitor Feb 2009–Feb 2010
Demonstrated competency in monitoring and operating the following during tenure:
Closed circuit television screens to manage sensitive areas and critical assets as well as address security reasons; and
Electronic security systems which involved numerous alarm panels and monitors, call-boxes, intrusion detection and video motion detection systems, and various security alarms.
Closely interfaced with the proper point of contact of an alarm activation to provide information and initiate response processes.
Ensured proper working condition of communication and alarm systems to prepare documented alarm control log of all alarm conditions including activation and deactivation settings along with other pertinent alarm information.
Seamlessly documented major events and proper notification of higher authorities and outside agencies.
Held accountability in ensuring accurate recall rosters to key personnel from necessary units.
Functioned as the initial point of telephone contact, responsible for maintaining communication with the public, government officials, and outside agencies in need of emergency and non-emergency, fire, police, and medical services.
Demonstrated competency in office automation equipment operations including copy and facsimile machines, networked computers, laser printers, shredders, scanners, and other electronic equipment.
Obtained and maintained 9mm handgun qualification, as well as Use of Force and National Crime Information Center (NCIC) certifications.
Hiring and Selection
Policy and Procedures Enforcement
Strategic Planning and Implementation
National Crime Information Center (NCIC) Certification
Use of Force Certification
NC Real Estate Brokers’ License
9mm Pistol Qualified
Occupational Safety and Health Administration (OSHA) General Industry Certification
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