Warranty Engineer - Automotive Mechanic Resume Search
Warranty Engineer - Automotive Mechanic Resume Search
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Warranty Engineer Resume


Desired Industry: Automotive/Mechanic SpiderID: 77406
Desired Job Location: Troy, Michigan Date Posted: 5/25/2016
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 65000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:

Solutions-oriented and performance-focused professional, offering comprehensive experience in providing technical solutions and

managing operations; complemented with expertise in large-scale development and support initiatives coordination, business analysis,

and performance monitoring.
Armed with in-depth knowledge of wireless troubleshooting, database updating, cell site deployment, coverage assessment, and

justification packages
Skilled at implementing and developing solutions and procedures that drive productivity improvement, cost reduction, and overall

company goal achievement
Known as strategic leader, capable of integrating, driving, and mentoring teams in handling small- to large-scale projects
Recognized as business- and solutions-oriented with the ability to drive organizational growth and development.


Experience:

Professional Experience

Confidential - Livonia, MI
Radio Frequency (RF) Engineer 2011-Present
Switch Technician II 2004-2011
Technical Operations and Management
Render keen supervision on key performance indicators (KPIs) for the Universal Mobile Telecommunications System (UMTS) network and

various technologies
Take charge of establishing new cell sites in mobile network, including troubleshooting 911 technical issues
Perform drive test and troubleshoot coverage and cell service issues
Render key remote assistance to field technicians and coordinate efforts to resolve cell tower issues
Administrative Functions
Assume accountability in tracking changes and updating ASSET, element, and SORT databases to make sure information is properly synced
Serve as the point of contact for the Detroit market to communicate with database management
Display effectiveness in determining and proposing retail locations
Customer Service
Demonstrate competency in identifying and resolving customer complaints through phone and email
Conduct site operational review and signal evaluation in customer premises
Notable Accomplishments
Developed XML scripts for new technology layers in ASSET database
Played an integral role in establishing extensive RF justification packages and providing coverage predictions with MapInfo,

PowerPoint, and ASSET Prediction Tool
Successfully received the Employee of the Quarter Award in recognition for spearheading the FiberTower T1 Project to install new

equipment at cell towers


Education:


Education and Credentials

Bachelor of Science in Chemical Engineering
Wayne State University - Detroit, MI

Project Management Course
Lawrence Technological University - Southfield, MI


Affiliations:
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Skills:
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Additional Information:

Technical Acumen

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) - React - MapInfo - T-PIM - ASSET - SPOT Tool


Reference:
Available upon request.


Candidate Contact Information:
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