Asset Protection Manager Resume
|Desired Industry: Law Enforcement/Security/Safety
|Desired Job Location: Hackensack, New Jersey
||Date Posted: 3/14/2016
|Type of Position: Full-Time Permanent
||Availability Date: Immediately
|Desired Wage: 75000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel:
|Highest Degree Attained: Bachelors
||Willing to Relocate: Yes
Top-performing and hands-on professional with 20 years of experience in the field of asset protection/loss prevention. Recognized
for driving efforts in attaining outstanding shortage/loss results. Armed with well-honed expertise in planning and implementing
strategies; as well as in effectively analyzing and solving problems. Successful in achieving solid business results as well as
tremendous innovation and growth. Expert at overseeing tasks while contributing to business development and revenue-producing
activities. Known as strong analytical leader; equipped with performance-based, action- and results-oriented management aptitudes.
Proficient with Microsoft Word with basic knowledge in PowerPoint and Excel.
MACY’S – Herald Square, New York- Flagship
Asset Protection Senior Executive – Ready to Wear Store
Assumed full accountability in performing asset protection functions in the largest store within Herald Square with more than $180
million in sales volume.
Closely coordinated with detectives and ORC managers in determining and planning the development and closing of significant external
Applied keen eye for detail in assessing inventory results with senior executives while generating shortage action plans with
emphasis on top shortage areas both internal/external.
Leveraged industry knowledge in coaching new sales managers and asset protection executives.
Prepared and initiated shortage presentations to district and corporate teams.
Ensured proper physical security to support all special events.
Executed weekly self-audits to determine areas of vulnerability and assure timely correction.
Presided over training to support management regarding back of house operational standards, and facilitated rallies with managers
and associates on a weekly basis to promote shortage program.
Conducted monthly safety meetings to reassess incidents as well as to deliberate preventative measures.
Partnered with asset protection colleagues on the execution of AP related events- storewide recognition rallies and AP Open House.
Thoroughly evaluated statistical documentation as it pertains to internal and external case productivity.
Rendered assistance to the operations manager in charge of leading and supervising the entire inventory process for the RTW store.
Took charge of renovating the entire floor to ensure proper placement of cameras and that all physical security needs were met.
Offered case dispositions on all external and internal apprehensions.
Performed necessary interviews with the management and dishonest employees on workplace violence incidents and theft or policy
violations; as well as with honest associates on non-theft incidents.
Regularly coordinated with customers to assist and resolve any store concerns.
Effectively function as business partner and ensure customer prioritization, while offering expert insights for sales improvement
during weekly meetings with managers.
Worked collaboratively with SIU investigator; earned recognition for successfully closing 148 internal cases, including 26 major
cases, totaling $142K.
Conceptualized preventative action solutions and procedures based on the result of the analysis of multiple forms of data received
from a variety of resources.
Drove efforts in attaining the following #1 shortage results in Herald Square:
3.05% shortage goal in 2013 with actual of 2.23%; thus reducing $420,000 against 2012; and
2.72% in 2014 shortage goal and actual 2.09%, decrease of $475,000 versus 2013.
Obtained recognition as Asset Protection Executive of the Month for delivering exceptional performance and dedication toward work.
LOWE’S - (Kings Plaza) Brooklyn, NY
Department Manager of Loss Prevention and Safety
Performed human resource functions, such as hiring, training, and developing in-store loss prevention specialist.
Fulfilled role as a district mentor to all newly hired LP managers and LPS as well as organized retail crime mentor to district; and
as chairperson and driver of safety program.
Acted as a liaison to local law enforcement, responsible for the developing and closing of significant external cases.
Systematically carried out weekly HAZMAT and MSDS audits.
Executed thorough review on exception based reports to identify internal/external leads or operational errors.
Coordinated with Human Resources staff and validated that all associate training files were completed and current.
Organized training for the Store Team with regard to OSHA regulations and ways on how to respond to OSHA store visits.
Received assignment to several stores within the district to improve challenging shortage results and statistical performance.
Accomplished full store safety walks and fostered relationship with the Store Team to ensure accuracy of infractions and delivery in
Created internal cases in partnership with the regional investigation manager.
LIZ CLAIBORNE – NJ, NY, DE, MD, PA
Area Loss Prevention Manager
Administered loss prevention functions for more than 75 locations for the various brands.
Conveyed the importance of “zoning” and delivering of exceptional customer service to management and store associates.
Conducted weekly conference calls along with store managers to discuss market activity and updates, focusing on policies and
procedures or other related loss prevention topics.
Handled the implemented proper cash office procedures.
Developed and endorsed shortage programs to the entire store team at all locations.
Accomplished loss prevention audits and created action plans regarding any shortage and operational concerns.
Henri Bendel/ Victoria’s Secret, New York, NY – Flagship
Multi-unit Loss Prevention Manager
Spearheaded loss prevention-related functions in both flagship locations.
Capitalized on expertise in closing internal apprehension of a tenured associate with approximate case value of $100K.
Instilled knowledge to the Loss Prevention Team on how to conduct internal and external investigations.
Assistant Loss Prevention Manager, Neiman Marcus Short Hills, NJ
Loss Prevention Manager, BLOOMINGDALE’S – VARIOUS LOCATIONS (MD, VA, NJ)
United Parcel Service (UPS) – BERGEN COUNTY, NJ
Seasonal Casual Driver
U.S. Army Reservist
Military Police, Honorable Discharge
Degree in Criminal Justice, Expected Graduation Date: May 2017
Bergen Community College, Bergen County, NJ
AREAS OF EXPERTISE
Internal/External/Operational Investigations | Risks Management and Change Control | Regulatory Compliance Revenue Growth and Profit
Maximization | Operational Streamlining | Conflict Resolution
Wicklander – Zulawski Certified | CCTV/Intellex/Genetec
CPR/First Aid Certified
Available upon request.
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