customer service support Resume
|Desired Industry: Healthcare
|Desired Job Location: Columbia, Maryland
||Date Posted: 7/13/2015
|Type of Position: Full-Time Permanent
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel:
|Highest Degree Attained: Other
||Willing to Relocate: No
Will strengthen customer relations
Administrative aide 1/2014 to present
Assisting father-in law with resume building.
Administrating job application on weekly basis.
Driving father-in-law to job interviews.
Clerk (Volunteer) 10/2011 to present
Columbia Community Exchange Time Bank, Columbia, Maryland
Provide general office duties including assisting with membership mailings, and event preparations.
Drive members to airport.
(call center) Customer Service Representative 10/2005-6/2011
Healthstream Research, Laurel, Maryland
Made over 150 telephone calls per day.
Conducted comprehensive surveys, addressed customer issues, and developed detailed reports.
Entrusted with complex surveys and customer service tasks owing to exemplary performance and display of solid talent at handling tense situations and customers.
Built strong relationships with customers.
(Clerk) Volunteer 10/1999-12/1999
Sinai Hospital, Diagnostics after care, Baltimore, Maryland
Took and relayed messages to doctors and therapists.
Made patient's beds.
Customer Service Representative 9/1996-1997
Phillips (Raytel Cardiac Services), New York City
Analyzed ekg tests via telephone.
Pulled files for dangerous arrhythmias, and notified doctor of situation.
Documented ekg tests.
Mercy Medical Center, Rockville Centre, New York 1995
Filed and organized all medical records of patients on weekly basis.
Capitol Health Institute (H.M.I. Regent School of Nursing) Washington D.C. Certified Nurse's Aide
Over 8 years’ experience in providing world class customer service; pleasant voice and patience.
Ability to develop strong client relationships, conducting customer surveys, and developing stellar reports.
Experienced in diverse environments and variable work shifts.
Skilled at dealing with challenging customers with professional and courteous approach.
Knowledgeable in MS Word, Outlook; enhanced data management and key boarding skills.
9076 Town And Country Boulevard, D
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