CUSTOMER SERVICE ASSOCIATE - Customer Service Technical Support Resume
CUSTOMER SERVICE ASSOCIATE - Customer Service Technical Support Resume
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CUSTOMER SERVICE ASSOCIATE Resume


Desired Industry: Customer Service/Technical Support SpiderID: 74694
Desired Job Location: MIAMI GARDENS, Florida Date Posted: 2/19/2015
Type of Position: Full-Time Permanent Availability Date: 02/23/2015
Desired Wage: 12.00 HOUR
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, More Than 75%
Highest Degree Attained: Other Willing to Relocate: Yes


Objective:
Seeking challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company.


Experience:
Marlins Ballpark Miami, Florida 02/2012 Present
Customer Service Associate
- Cashier.
- Greet customers with a friendly smile.
- Assist customers with information about the event of the day.
- Make sure the customers enjoyed their experience at the ballpark.
Sun Life Stadium Miami Gardens, Florida 09/2010-02/2012
Customer Service Associate
- Cashier using a cash register and or a 10 key machine.
- Concession stand attendant.
- Entertain customers with brochures of the stadium.
- Directed customers to the correct seating location.
Delaware North Company Fort Lauderdale, Florida 09/2008-05/2009
Customer Service Associate
- Made sure the correct amount of money in cash drawers at the beginning and ending of the shift.
- Assisted customers with question and provided information on procedures and policies.
- Established and identified price good services or admission, cash registers.

Hertz Rental Car Fort Lauderdale, Florida 06/2006-08/2008
Customer Service Representative
- Drove reserved rental vehicle to the awaiting customer.
- Assisted customers with problems associated with their rental vehicle.
- Explained rental fees, policies and procedures.
- Data entered customers information into the computer system.
North Ridge Medical Center Oakland Park, Florida 03/1999-04/2006
Medical Records Clerk
- Data entered medical records information into hospital computer system (patient names, address, telephone and hospital exam procedures).
- Maintained patent files and retrieved files for scheduling appointments.
- Responded to request for medical records, answered and direct telephone calls.
- Filed and fax medical records to nursing stations.
North Ridge Medical Center Oakland Park, Florida 01/1996-01/1999
Laboratory Clerk
- Collected hematology specimens from nursing station and emergency department.
- Data entered stat and routine specimen into the computer system.
- Fax results to doctors and nursing stations.


Education:
Brown Mackie College Miami, Florida 07/2010-05/2012
- Associate Science Degree in Early Childhood Education
Management Resources Institute Miami Lakes, Florida 07/2009-11/2009
- Certificate in Office Technology


Skills:
- Ability to follow verbal and written instructions.
- Bilingual (Creole and French).
- Excellent customer service skills.
- Team player work well with others.
- Maintain high standards of excellent
- Knowledge of basic computer skills Microsoft Access, Microsoft Excel, Microsoft Power Point, Microsoft Word, Type 30 wpm.


Reference:
Available upon request.


Candidate Contact Information:
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