Executive Assistant - Management Resume Search
Executive Assistant - Management Resume Search
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Executive Assistant Resume


Desired Industry: Management SpiderID: 73212
Desired Job Location: Addisleigh Park, New York Date Posted: 8/11/2014
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 50000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other Willing to Relocate: Yes


Objective:
Highly motivated, dedicated, and
results-oriented professional, offering
several years of comprehensive work
experience in administrative support and
customer service.

- Adept in project management,
business communications, assets and
expenses tracking.
- Creative and solution-focused;
known for commendable record of
accomplishments.
- Proven track record of success
in providing all customer’s demands and
improving efficiency.
- Equipped with proven adeptness
in performing general office duties,
such as record maintenance and
management, events administration, and
problem resolution.
- Articulate with strong
interpersonal skills; tactful in
handling sensitive issues.
- Regarded for generating
desirable and high-quality results under
extreme pressure.


Experience:
CABLEVISION, BRONX, NEW YORK | 1996–2013

Analyst Associate - 2008–2013
- Provided direct assistance to
the business planning director in
managing all administrative tasks, such
as appointments, calendars, phones,
reports and analysis, tracking, and
payment for travel and entertainment
expenses
- Determined, replaced, and
maintained millions of dollars in assets
- Took charge of maintaining
various databases along with managing
parking violations and escalations
- Administered the preparation of
invoices, tracking of assets, as well as
organization and implementation of
special projects
- Configured the new database
accounts for the existing and new
employees
- Organized appointments and
meetings as well as verified, processed,
and paid all invoices
- Acted as liaison and maintained
open lines of communication among
multiple levels of management,
administrative staff, and hourly
employees.
- Ensured provision of quality
solutions on-time and within budget by
coordinating staff’s performance

Fleet Coordinator - 2007–2008
- Completed various administrative
tasks, such as calendar management;
vehicle inventory; invoicing; parking
and moving violations invoicing;
escalations; vehicle and fuel reports;
vehicle registrations and insurance; and
accident reports preparation
- Collaborated with a third-party
vendor to keep drivers and vehicle free
of infractions
- Assumed full responsibility in
maintaining and administering the
vehicle database
- Directly interacted with vendors
to ensure compliance of all vehicles
with the company and state standards

Project Coordinator - 2005–2007
- Earned promotion to field
service project coordinator, with
additional responsibilities of handling
the Tone and Tag project
- Offered direct help to the area
managers in completing all
administrative functions within the
department
- Served as an effective liaison
among the technicians and customers
- Dealt with all customer
escalations while closely tracking
millions of dollars in invoices

Customer Service Representative - 1998–
2005
- Established a reputation for
providing exceptional customer service
by acknowledging and responding to all
customers’ concerns while greeting them
in a friendly manner
- Worked as the product expert on
sophisticated items, responsible for
discussing modems, analog, and
Interactive Optimum video service and
Optimum Voice telephone service with
customers
- Played an integral role in
yielding sales in premium channels by
providing expert recommendation to
customers regarding the best packages
- Facilitated professional
training for new employees.
- Guaranteed effective response
and management of all escalated
situations.
- Conceptualized efficient
solutions to all customer issues and
complaints which further established
solid future business

Earlier Positions Held:

RADIO CITY MUSIC HALL, NEW YORK, NY

Guest Relations Representative


Education:
Associate of Arts in Business
Administration and Finance - 2012
THE UNIVERSITY OF PHOENIX–COLLEGE OF AXIA
(ONLINE)


Skills:
CORE COMPETENCIES

Business Administration | Outstanding
Decision-Making | Strategic Planning and
Implementation
Project Management | Finance Analysis |
Business Communication | Time Management
and Prioritization



NOTABLE ACCOMPLISHMENTS

- Functioned as the iPad and meter
device manager, responsible for ensuring
the readiness of all devices for each
service
- Obtained several promotions by
showing excellent work ethic, knowledge,
skills, and dedication toward work
- Earned recognition for changing
the parking ticket turn in rate from
less than 10% to 70%


Additional Information:
TECHNICAL ACUMEN

Internet | Windows Applications |
Microsoft Applications: Word,
PowerPoint, Excel, Project, and Outlook
E-time | GroupWise | Cabledata | Citrix
| CTSOPs | Faster | Focis | Forim | IDA
| Oracle | Remedy | Novell


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