Brand Manager - Management Resume Search
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Brand Manager Resume


Desired Industry: Management SpiderID: 72916
Desired Job Location: Sykesville, Maryland Date Posted: 7/6/2014
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 45000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:


Highly accomplished, self-motivated, and
results-driven professional with
demonstrated leadership and integrity in
overseeing operations and

managing staff for a customer service
focused industry. Possess strong retail
merchandising and visual skills, along
with proactive and

creative problem-solving ability in
managing business operations while
ensuring productivity improvement, cost
reduction, and client base

expansion. Additional qualifications
include:

- Customer Focus: Committed to
maintain and enhance customer
satisfaction
- Trustworthiness: Capable of
ensuring confidentiality in dealing with
sensitive information on company,
customers, and employees
- Decision Making: Determined
appropriate action in effectively
resolving problems
- Productivity: Led teams in
achieving and exceeding established
objectives
- Leadership: Mentored and led
employees, fostered collaboration
through team building
- Technical Skills: Savvy PC
software and programs, including
Microsoft Word and Excel


Experience:

Professional Experience

JCPENNEY - 1977-2013

Store Manager - 1998-2013
Columbia, MD (2011-2013)-Rockaway, NJ
(2007-2011)-Flint, MI (2004-2007)-
Dublin, OH (2001-2003)
Hagerstown, MD (1999-2001) -Concord, NH
(1998-1999)

- Rendered keen oversight to the
entire operational phases of the stores,
encompassing leased department
operations for optical and

portrait studios
- Provided continuous leadership
and guidance to 180 associates at all
reporting levels, including sales floor,
stock, and office team

members; department supervisors;
department managers; talent resource
leader; merchandise execution leader;
styling salon manager; and LP

manager
- Maximized sales and team
performance to deliver expense and
profitability target by setting team
direction, as well as by reviewing

the sales and expense reports to quickly
identify and prioritize areas of
opportunity and their root cause
- Leveraged industry expertise in
assessing effectiveness of sales floor
presentation, encompassing overall
visual presentation,

sizing, colorization, and neatness of
displays to guarantee readiness of brand
vision for opening
- Ensured the provision of
exemplary customer experience in
collaboration with team members in
correcting any deficiencies, addressing

issues, as well as recognizing
individuals and teams for superior
performances
- Streamlined efforts in driving
sales and profit through close
monitoring of store merchandise and
coaching of team members to enhance

each individuals’ ability to lead and
develop other members
- Strengthened positive behavior
and motivation among the staff by
identifying the most effective way to
recognize team members
- Established an open line of
communication with direct reports in
taking action on performance issues
within the team
- Maintained strong capacity to
plan and produce results for major event
execution through active involvement in
leadership meetings
- Demonstrated versatility in
assuming additional tasks, such as
serving as construction foreman and
coordinator for store remodeling

Career Highlights:
- Gained recognition as a creative
problem solver armed with merchandising
expertise, along with superior team-
building and operational

skills
- Exemplified effectiveness upon
working and managing underperforming
stores, and transforming them into
profitable operations through

application of superior ability to
analyze business opportunities and
prioritize all necessary improvements
- Led efforts in meeting or
exceeding performance goals, including
improvement of sales and profit
performance; as well as in achieving

customer-focus improvements based on
year-to-date (YTD) customer survey
results, team member engagement based on
annual engagement survey

results, and expense control and
inventory shrinkage improvement
- Played an instrumental role in
the promotion of four staff to store
manager positions



Earlier Positions Held:
District Business Planning Manager,
Cleveland, OH
Assistant Store Manager, Olmsted, OH
District Children’s Division Business
Planning Manager, Cleveland, OH
District Special Lines Coordinator,
Cleveland, OH
Senior Merchandiser, Mansfield, OH
Merchandiser, North Olmsted, OH
Management Trainee, North Olmsted, OH
Sales Associate, North Olmsted, OH


Education:

Education

Bachelor of Arts in Communication and
Media Studies
CLEVELAND STATE UNIVERSITY, Cleveland,
OH
Graduated with Honors


Affiliations:
-----


Skills:

Key Strengths

Merchandising Techniques and Systems
Brand Management Customer Service
and satisfaction
Sales and Promotions Profit Building
Communication and Interpersonal Skills
Market Trends Identification Sales
Growth Leadership and Team Building


Additional Information:


Professional Development

Train the Trainer
Base Interview Training
Diversity Workshop
Associate Relations Training
Creating SMART Performance Goals
Training
Coaching for Growth
Conflict Resolution
Leading a Customer First Team
Recruiting and Sourcing Technique
Training
Behavioral Interviewing
Interview Certification
RFID and Restock and Back Stock Go-Live
Bloodborne Pathogens and Hazard
Communication Training
Forecasting and Profit Planning
Benchmarking
PeopleSoft, Salary Planning,
Forecasting, and Key Performance
Indicators (KPI)


Reference:
Available upon request.


Candidate Contact Information:
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