Business Analyst - Information Technology Resume Search
Business Analyst - Information Technology Resume Search
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Business Analyst Resume


Desired Industry: Information Technology SpiderID: 72846
Desired Job Location: San Diego, California Date Posted: 6/26/2014
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 100000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:

Accomplished, results-oriented, and IT
strategist, with well-rounded experience
in delivering vision and innovation for
multimillion-dollar business initiatives
within a high-growth company. Armed with
solid commitment to quality and
excellence by employing the best
standards of service, competency, and
delivery of software enhancements toward
outstanding results. Expert at
identifying new business opportunities
through extensive market analysis,
employing product development expertise
and refined business acumen. Recognized
for strategic and proactive management
approach and technical skills in
identifying complex solutions and
coordinating team efforts to achieve
smooth and productive operations.
Articulate communicator and team player,
with well-defined analytical skills and
well-honed technical aptitudes.


Experience:

PROFESSIONAL EXPERIENCE

PAYCHEX BENEFIT TECHNOLOGIES, INC. (dba
BeneTrac) - San Diego, CA
Vice President of Product Management
2007– 2013
BeneTrac is an online service that
provides mid-market clients with a
turnkey paperless benefits
administration solution. In 2007,
BeneTrac was acquired by Paychex Inc., a
leading provider of payroll processing
and human resources services with more
than $2.3B revenue in 2013 and over
12,000 employees, supporting over half a
million businesses globally.

- Led efforts in directing product
management and business analysis
activities along with the development of
product strategy and roadmap.
- Served as a subject matter
expert and product owner for key
development initiatives while driving
key metrics and competitive analysis in
alignment with organizational goals and
objectives.
- Proactively participated in
software requirements gathering and
design meetings; while monitoring the
list of upcoming development initiatives
to ensure the priority order of
projects.
- Employed effectual management
skills in providing consultative
approach for benefits administration.
- Comprehensively evaluated
competitor products and services to
identify essential improvements and
maintain market competitiveness and
advantage.
- Applied expertise in developing
marketing and training materials in
alignment with organizational goals.
- Acted as a point of contact with
key business partners to drive the
achievement of overall company
objectives.
Key Achievements:
- Contributed key inputs in
training, marketing, and technical
documentation to support software
releases.
- Conceptualized and developed
user stories for key projects to
establish vision for functionality which
was delivered by the Software
Development Team.
- Drove efforts for BeneTrac
architecture which consistently
sustained 30% year-over-year growth for
the business.
- Made substantial contribution to
the design of BeneTrac’s first mobile
technology solution planned for 2014.
- Initiated the implementation of
SCRUM/Agile development methodologies in
2012.
- Successfully developed and
implemented user interface rewrite
project within the allotted timeframe
and budget in 2012.
- Expertly handled team
requirements and project vision in
integrating BeneTrac benefits
administration software into Paychex
payroll and Human Resources Information
System (HRIS) applications.
- Spearheaded the completion of
multiple single-sign-on integration
initiatives with key business partners.

Michael House
Address: 6353 Avenida De Las Vistas #2,
San Diego, California 92154
Phone: (619) 204.1653 Email:
MJHouse@Outlook.com LinkedIn:
www.linkedin.com/pub/michael-
house/65/784/526

HAWTHORNE BENEFIT TECHNOLOGIES, INC.
(Acquired by Paychex, Inc.) - San Diego,
CA (1999–2007)
Product Manager, BeneTrac 2003–
2007
A startup firm encompassing two online
business divisions’ employee benefits
administration (BeneTrac) and small
group insurance quotation services
(BeneQuote) that consistently met the
growing and changing needs of clients.

- Leveraged in-depth expertise in
devising programs and design of new
functionality for online system to
optimize online product and services
including web pages for Operations and
Sales teams.
- Coordinated with business co-
founders and other functional group in
setting the firm for acquisition
possibilities.
- Partnered with management
consulting firm in preparing acquisition
toward significant growth and
advancement.
- Delivered critical analytics to
management consultants prior to merger
and acquisition operations.
Key Achievements:
- Functioned effectively as
product manager, systems analyst, and
lead developer duties to ensure success
and completion of company venture.
- Brought significant contribution
to the company from startup to more than
$4M annual revenue growth and with 37
employees prior to 2007 acquisition by
Paychex.
- Formulated design and program
for the entire suite of proprietary
backend tools which improved operational
efficiency by more than 50%.
- Demonstrated efficiency in the
development of all PDF, HTML and Excel
reports to support and address all
clients reporting needs.
- Played a lead role in the
development of a client-facing ROI tool
still utilized as of date.

Earlier position held:
SYSTEMS ANALYST / LEAD DEVELOPER,
BeneQuote 1999–2003



EARLIER CAREER

HAWTHORNE & ASSOCIATES, INC. - San
Diego, CA
SYSTEMS ANALYST 1994–1999


Education:

EDUCATION

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT
Merrimack College, North Andover, MA


Affiliations:
-----


Skills:

AREAS OF EXPERTISE

Benefits Administration Software
Architectural Design Project Life
Cycle Development
Human Resources Development Project
and Program Management Business Process
Improvement
Strategic Planning and Implementation
Regulatory Compliance and Standards
Leadership, Training, and Development


Additional Information:

PROFESSIONAL DEVELOPMENT

Practical Product Management-Pragmatic
Marketing



TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel, and
PowerPoint) | Microsoft Access |
Microsoft Visio
Balsamiq | SQL Database | Unified
Modeling Language (UML) | Agile |
SharePoint | Database Management Systems
Microsoft SQL Server | Active Server
Pages (ASP) | HTML | Cascading Style
Sheets (CSS) | JavaScript


Reference:
Available upon request.


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