Senior Administrator/ Manager/ Director/ Executive Assistant Resume
|Desired Industry: Management
|Desired Job Location: Saint Petersburg, Florida
||Date Posted: 6/20/2014
|Type of Position: Full-Time Permanent
||Availability Date: 6/23/2014
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel:
|Highest Degree Attained: Other
||Willing to Relocate: No
To utilize my skill set in a company where
the opportunity for growth is a key factor
•Increased customer retention by 19
from 72o 91
•Revenue Recovery Project ($40K
collected in an audit for previous
year’s revenue), utilizing
•Proactive planning led to notable
increase in morale in all departments.
•Helped to develop proprietary software
by drafting what would be needed based
on Clients and in house procedures.
Provided feedback with the Application
•Serviced 28 of America & Canada’s
largest Energy Retail suppliers.
•Maintained 54,000 consumer account
•Head of 3 divisions 12 departments:
Treasury, Quality Control, Order
•Created policy and procedure manual for
each department specific to job.
A few classes away from General AA degree
then continuing education for Bachelors in
•More than 7 years’ successful
experience in management of customer
service and support with recognized
strengths in account management,
problem-solving and trouble-shooting,
for sales and management staff support,
while planning/implementing and
documenting proactive policy and
•Possess solid computer skills with
working knowledge using Office including
Microsoft Excel, Microsoft Word.
•Ability to train, motivate, and
•Excellent written and Verbal
•Friendly and Professional demeanor.
•Ability to follow complex instruction
with little to no supervision required.
Please email me at email@example.com
to obtain a full copy of my actual resume
which includes employment history etc.
Available upon request.
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