Manager Sales Operations - Management Resume Search
Manager Sales Operations - Management Resume Search
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Manager/Sales/Operations Resume


Desired Industry: Management SpiderID: 72749
Desired Job Location: Tracy, California Date Posted: 6/16/2014
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 75000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Masters Willing to Relocate: No


Objective:
Highly analytical, motivated, and
detail-oriented professional, equipped
with a successful career underscored
by exceptional management skills in
driving businesses toward significant
growth and advancement. Known for
innovative thinking skills in
streamlining operations and strategies
to turn around underperforming
businesses
and bring positive results. Recognized
for excellent work ethic; highly capable
of completing various duties in
fast-paced and demanding
environments.Powered with strong
influencing skills in achieving and
surpassing
organizational goals and business
objectives through implementing
effective initiatives and promoting
collaborative efforts with team members.


Experience:
PACIFIC DENTAL SERVICES, TRACY, CA;
LIVERMORE, CA
OPERATIONS MANAGER 2009–PRESENT

TARGET CORPORATION, VARIOUS LOCATIONS
EXECUTIVE TEAM LEADER-HARDLINES | TRACY,
CA 2007–2009
TEAM LEADER/CAMPUS RECRUITER| ROHNERT
PARK, CA 2005–2006
EXECUTIVE INTERN | NOVATO, CA 2005


Education:
Master of Business Administration, In
Progress (Expected Date of Graduation:
May 2014)
California State University Stanislaus,
Turlock, CA

Bachelor of Science in Business
Administration, with Concentration in
Finance, 2006
Sonoma State University, Rohnert Park,
CA


Affiliations:
---------


Skills:
----------


Additional Information:
GENERAL OPERATIONS MANAGEMENT

- Expertly handled all aspects of daily
operations within the dental practice,
which included employee
and patient schedule organization,
payroll processing, auditing, and
invoicing in compliance with
regulatory agency requirements.
- Took full accountability in handling
the evaluation of month-end reports to
develop business strategies,
actionplans, and cost control to
maximize company productivity and
profitability.
- Served as the subject matter expert
in conducting monthly financial analysis
to control company expenses
and as well as to propel the business
unit toward growth.
- Provided strategic direction to a
team of 5 area managers while overseeing
more than 150 employees that
included team performance presentation,
pricing, and product inventory
management .

LEADERSHIP,TRAINING AND COLLABORATION

- Capitalized on industry expertise in
facilitating the recruitment, hiring,
and training of support staff into
advanced functional role.
- Demonstrated efficiency in conducting
employee performance evaluations as well
as terminations.
- Played a key role in selecting
clinical staff that included associate
doctors, specialists, and dental
hygienists while providing effectual
assistance to associated doctors and
special ist on patient cast
acceptance.
- Spearheaded a team of 20 in
facilitating recruitment, training,
promotion, and termination as well as
performance evaluations of employees.
- Served as an effective leader in
cultivating strong relationships for
future recruitment wi thin the Sonoma
State University campus.

TEAM DEVELOPMENT AND IMPACT

- Coordinated with dental assistants,
benef its coordinators, assistant
manager, pediatric managers, lead
assistants, and receptionists.
- Built and maintained effective long-
lasting relationships with physicians
and supported the long-term
growth of clinicians into ownership.



CAREER HIGHLIGHTS

- Constructively conceptualized and
implemented community marketing plan,
which positioned the
company in the top 10% that garnered the
highest number of new patients across
more than 250 offices for a
new patient account during the first
month of the business.
- Led the successful launch of a new
dental practice in 2010, which achieved
130% revenue aligned with
associated budget; consequently
achieving 197% net operating income
(NOI) in 2011 and 126% in 2012.
- Earned recognition as the Office of
the Quarter among 24 offices in the
Sacramento region by consistently
succeeding top and bot tom-line growth,
employee engagement, and customer
satisfaction.
- Demonstrated unsurpassed management
skills in handling $35M budget for the
daily retail operation.
- Positioned the company at the top
among eight stores in the district which
exceeded annual sales forecast
by 5% whi le enhancing controllable
expense rat io by 2%; thus earning the
Golden Contribution Store
citation in 2008.
- Received selection as the #1 team
based on store credit activations
through motivational and hands-on
management style.
- Leveraged interpersonal ski l ls in
invit ing company executives to speak on
special issues, which paved the
way to the promotion of 17 interns to
store managers.
- Exemplified key talents in directing
$62M retail operations whi le employing
mastery in the overall
management operations of the company.
- Successfully completed special
projects and developed new training
program for credit activations, which
led to the achievement of 1.3% credit
conversions target with .75% increase.


Reference:
Available upon request.


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