Administrative Assistant Market Research Office Manager Customer Servi
Administrative Assistant Market Research Office Manager Customer Servi
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Administrative Assistant/Market Research/Office Manager/Customer Service Resume

Desired Industry: Management SpiderID: 72500
Desired Job Location: Santee, San Diego, California Date Posted: 5/20/2014
Type of Position: Full-Time Permanent Availability Date: 6/1/2014
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: Undecided

To be an active & excellent employee in
your organization and to express and
develop my professional skills for the
mutual benefit of the company and myself

Administrative Office Manager with 10+
year’s experience
Highly organized friendly,
professional, able to establish long-
term positive and fun relationships
with clients, co-workers and outside
resources. Ability to work under stress
and multitasking scenarios
Proficient in use of computer
and software
Skilled in working independently
and as an enthusiastic team player

Bregenz - Austria 1984
Business/Trade School

Professional 04/2010 to 9/2013
Flagship Research Inc. San Diego, CA
Experience Project Manager for
Medical/Business &Field Project
 Responsible for planning,
implementation and supervising projects
in given budget and scheduled time
 Respond to client emails in a
timely manner and present daily reports
on progress of project
 Prepare invoices for completed
projects and send out advance incentive
invoices for upcoming focus groups
 Conduct meetings of team members
to solve any issues and give feedback on
their performance; developing and
demonstrating problem solving skills;
remaining calm and working efficiently
und pressure
 Arranging focus group meetings
i.e.: catering, technical needs plus all
cash handling for groups
 Troubleshoot issues with clients
and focus group participants
 Schedule Recruiters and Client
 Pre-process payroll and keep all
employee folders up to date
 Hire new recruiters and client
 Lead, mentor and train new

Achievements Quality Control &
projects worked on
 Implemented quality control
procedure for invited recruits with a
99% success rate with qualified
respondents per focus group versus 3 to
4 unqualified respondents per focus
 Annual census study concurrent
in San Diego, Orange, Riverside, San
Bernardino and Imperial County
 Medical and Business usability
studies in San Diego, Nationwide as well
as International in London, United
Kingdom and Geneva, Switzerland
 Casino, Mall and General store

Additional Information:
Professional 05/2008 to 10/2009 -
The Social Place, La Mesa,, CA
Experience Administrative Assistant
The Social Place was an online
Dating service that also offered weekly
events for members
 Processing new member
 Payment processing/refunds
 Verifying address and credit
cards for fraud through an online
 Reviewed online profiles for
appropriate content and removal if
 Cropping, adding photos to
online member profiles
 Confidential and friendly
customer service by phone and email
 Scouting for new event locations
and advertising our events on various
Web sites such as Craigslist, Eventbee
Reason for leaving: Company

1996 to 1999 - Amfac Parks &
Resorts/Grand Canyon, AZ/ Death Valley,
Front & Back Office Supervisor -
Reason for leaving: became a Mom

01/1992 to 12/1995 - South
Coast Funding Group, Laguna Niguel, CA
Senior Loan Processor
Reason for leaving: Moved
Languages Fluent in German/Swiss
German and Croatian

Available upon request.

Candidate Contact Information: has chosen not to make contact information available on this page.
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