Customer Service - Restaurant Bar Club Food Beverages Resume Search
Customer Service - Restaurant Bar Club Food Beverages Resume Search
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Customer Service Resume


Desired Industry: Restaurant/Bar/Club/Food/Beverages SpiderID: 71404
Desired Job Location: Covington, Kentucky Date Posted: 1/29/2014
Type of Position: Full-Time Permanent Availability Date: 1/30/2014
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Willing to Relocate: Undecided


Objective:
To obtain a position as a team-player in a hospitality driven organization where I can best utilize my customer-service experience in a challenging environment.


Experience:
Marriott at RiverCenter
Covington, KY 41011
Food and Beverage Department
In Room Dining Attendant
Feb 2013-Jan 2014

Provided genuine care, showing empathy and compassion to exceed the expectations of our guests.
Developed new standards of back-stock and setup to maximize efficiency.
Served during banquets/holidays in a fine dining setting.
Trained new employees according to standard operating procedures.

Quality Inn & Suites
Erlanger, KY 41018
Front Desk Associate and Night Auditor
May 2011-Nov 2012

Assisted in the arrival and departure of the hotel guests.
Developed personal relationships with repeat guests.
Performed Night Auditor duties, including but not limited to, account balancing, cash drawer counting, deposits, handling any overnight guest issues.
Maintained a regular schedule to ensure tasks are completed on-time.

Skingraphs and Marquees
Cincinnati, OH
Promotions Team Lead
February 2008-July 2010

Manage a team of 3-5 people during events.
Training new employees per company guidelines.
Promotional work including but not limited to event booths, merchandise sales, client attainment and retention.
Promote long-term goal of customerís loyalty and satisfaction.

Abuelo's
Beavercreek, OH
Bartender/Server
February 2007-February 2008


Explained menu item as most of it was in Spanish.
Took orders, served restaurant patrons, and mixed cocktails in fine dining setting.
Squeezed and mixed juices daily.
Responsible for own cash drawer.


Education:
Education
University of Phoenix Online
Computer Information Systems
1 year completed
Relevant coursework includes: Business communication


Skills:

Qualifications

Proficient in POS systems.
Experience in effectively learning new tasks quickly.
Very personable and easy to talk to.
Proficient in Microsoft Office Suite, Excel, and PowerPoint.
10+ years of experience in customer service.
Fine Dining experience.


Reference:
Available upon request.


Candidate Contact Information:
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