|Desired Industry: Restaurant/Bar/Club/Food/Beverages
|Desired Job Location: Covington, Kentucky
||Date Posted: 1/29/2014
|Type of Position: Full-Time Permanent
||Availability Date: 1/30/2014
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, Less Than 25%
|Highest Degree Attained:
||Willing to Relocate: Undecided
To obtain a position as a team-player in a hospitality driven organization where I can best utilize my customer-service experience in a challenging environment.
Marriott at RiverCenter
Covington, KY 41011
Food and Beverage Department
In Room Dining Attendant
Feb 2013-Jan 2014
Provided genuine care, showing empathy and compassion to exceed the expectations of our guests.
Developed new standards of back-stock and setup to maximize efficiency.
Served during banquets/holidays in a fine dining setting.
Trained new employees according to standard operating procedures.
Quality Inn & Suites
Erlanger, KY 41018
Front Desk Associate and Night Auditor
May 2011-Nov 2012
Assisted in the arrival and departure of the hotel guests.
Developed personal relationships with repeat guests.
Performed Night Auditor duties, including but not limited to, account balancing, cash drawer counting, deposits, handling any overnight guest issues.
Maintained a regular schedule to ensure tasks are completed on-time.
Skingraphs and Marquees
Promotions Team Lead
February 2008-July 2010
Manage a team of 3-5 people during events.
Training new employees per company guidelines.
Promotional work including but not limited to event booths, merchandise sales, client attainment and retention.
Promote long-term goal of customerís loyalty and satisfaction.
February 2007-February 2008
Explained menu item as most of it was in Spanish.
Took orders, served restaurant patrons, and mixed cocktails in fine dining setting.
Squeezed and mixed juices daily.
Responsible for own cash drawer.
University of Phoenix Online
Computer Information Systems
1 year completed
Relevant coursework includes: Business communication
Proficient in POS systems.
Experience in effectively learning new tasks quickly.
Very personable and easy to talk to.
Proficient in Microsoft Office Suite, Excel, and PowerPoint.
10+ years of experience in customer service.
Fine Dining experience.
Available upon request.
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