Division Manager - Business Management Resume Search
Division Manager - Business Management Resume Search
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Division Manager Resume


Desired Industry: Business/Management SpiderID: 70429
Desired Job Location: Raleigh, North Carolina Date Posted: 10/14/2013
Type of Position: Full-Time Permanent Availability Date: 11/2013
Desired Wage: 85K- 120K
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Experience:
MANAGEMENT PROFILE
Over 19 years of success in maximizing resources, driving growth and organizational vision, developing strong vendor relationships, and gaining market share for all customer segments. Reaches company goals and objectives by motivating and training teams to attain peak levels of performance.
AREAS OF EXPERTISE
Project Management Strategy Implementation Retail & Wholesale Operations Management Human Resources & Staff Management Process & Productivity Improvements Sales and Marketing Employee Training & Development Team Building & Leadership

PROFESSIONAL EXPERIENCE

Kitchen & Bath Environments 07/09 V Present

Owner and Managing Partner
Founded and developed a Kitchen and Bath Dealership in the Raleigh Triangle area. Created a retail selection center and showroom in the city of Raleigh. Implemented a customer comes first culture based on expert designs and hands on job management with contractors. Currently manage day to day aspects of the company including generation of new business, marketing, website development, vendor relations, project management, customer service, accounting and operations.
Selected Accomplishments:
Developed new business and customer referrals leading to increased sales each of first three years to over $1M in 2012 with $1.5M projected for 2013. Attained profitability after first full year in operation. Developed strong contractor relationships. Award winning kitchen and bath designs have been highlighted in the 2011 and 2012 Parade of Homes and the Green Home Tour in 2013. Accredited member of the Better Business Bureau, the Wake County Home Builders Association and maintain an A average on Angies List.

Reico Kitchen & Bath, Springfield, VA 08/96 V 03/09

Division Leader 04/02 V 03/09
Promoted to build and developed teams to meet and exceed $42M annual sales budget by targeting business with such major builders as Pulte, Lennar, and DR Horton plus more than 1,000 other trade accounts in the Philadelphia and D.C. Metro areas including members of the National Association of the Remodeling Industry and the Custom Builders Council of Northern Virginia. Managed the companys two largest retail locations in Springfield and Falls Church, VA. Led team of 5 direct reporting managers and 78 indirect reporting staff dispersed across 5 different locations, controlled $13.5M annual expense budget and served as a member of the companys Steering Committee.
Selected Accomplishments:
Drove sales growth by 63% in Springfield region from $26.8M in 2002 to $43.7M in 2005 while improving profit margins and return on sales from a negative to a positive 5.5%. Transformed King of Prussia region to achieve 41% sales growth from $9.4M in 2005 to $13.4M in 2008 while achieving the companys highest customer satisfaction rating of 6.5 out of 7.0. Delivered improvement in overall customer satisfaction for last eight consecutive quarters by leading customer service training programs. Contributed to increase in company profit margins to 33% by facilitating margin training programs and eliminating margin erosion for 150 sales personnel.



Reico Kitchen & Bath, Springfield, VA 08/96 V 03/09 (continued)

Regional Manager 08/96 V 04/02
Directed all facets of sales, marketing, logistics, countertop fabrication, and installation for regional trade and retail clients including Somerset Development, Boone Corp., Kaine Development, and North American Housing Corporation. Managed Profit & Loss and $8M annual sales budget. Hired, trained, processed payroll, and developed a team of 17 reports.
Selected Accomplishments:
Eliminated a 10% negative return on sales at the Roanoke, VA location by delivering a 30% improvement in net profit within 18 months and leading the team to drive sales and margin growth while reducing expenses by 30%. Orchestrated relocation of the Roanoke location to combine warehouse and retail facilities including new 3K square foot showroom on time and under $500K budget. Turned around the Waldorf, MD location from a history of profit loss and nearly a 10% negative return on sales to achieve 30% improvement in net profit within 12 months. Fostered a strong business relationship with the areas highest volume builder and raised customer satisfaction and service levels despite reducing payroll by 40%. Boosted sales per person average at Waldorf to $500K by developing and implementing an incentive-based commission program based on gross profit and cost efficiencies. Played a key role in the companys win of Merillat Industries Outstanding Sales Achievement Award in 1998.


Hechinger Company, Landover, MD
10/95 V 08/96
Project Manager
Coordinated home improvement project installations for retail clients throughout Washington, D.C. region. Managed $5M sales budget and team of two project coordinators.
Selected Accomplishment:
Exceeded all monthly sales budgets and boosted gross margins to 50% by training staff on new countertop installation program.

Reico Distributors, Culpeper, VA and Springfield, VA 10/89 V 10/95

Operations Manager 03/93 V 10/95
Quality Coordinator 08/91 V 03/93
Outside Sales Representative 10/89 V 08/91
Promoted to manage all operations for $20M, 160K square foot warehouse including administration, payroll, scheduling, facilities management, fleet maintenance, routing, shipping, and receiving. Managed $2M annual budget, plus team of 60 direct and indirect reports.
Selected Accomplishments:
Consolidated and closed warehouse three weeks ahead of schedule and 25% under budget, while placing over 50% of staff with new employers and shipping all inventory to Baltimore location with continuously reduced crew. Drove on-time deliveries from 93% to 99%, delivering $160K in year-one cost savings by leading total quality process management and working with IT to implement new freight scanning process. Drove 55% increase in sales in first six months of implementing new vanity sales project for Sears. Developed pricing program and facilitated sales training for Sears professionals.





Education:
Bachelor of Arts in Economics University of Mary Washington Fredericksburg, VA
NBMDA Branch Manager University Dr. Don Rice/Texas A&M University
Total Quality Process Training Certificate Texas A&M University
Xerox Sales Training Certificate Xerox University


Affiliations:
Past Chairman of Multi-Branch Retail Committee National Kitchen and Bath Association


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