Administrative - Education Teaching Training Resume Search
Administrative - Education Teaching Training Resume Search
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Administrative Resume


Desired Industry: Education/Teaching/Training SpiderID: 69853
Desired Job Location: Denver, North Carolina Date Posted: 8/20/2013
Type of Position: Full-Time Permanent Availability Date: 09-16-2013
Desired Wage: 35,000
U.S. Work Authorization: Yes
Job Level: Executive (President, VP, CEO) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: No


Experience:

Experience
Novant Medical Group, Charlotte, NC, 9/2010 to current



Revenue Cycle Services Training Coordinator (current)
• NMG Centralized Billing Offices, Learning & Development RCS – Interim Assistant Director, Sandra Jones
o Schedules meeting and class rooms for classes as directed
o Manages registration for Education and Training activities
o Assembles materials for educational activities, including handouts, rosters, and certificates
o Provides written and verbal communication about educational activities, including confirmation notices, openings in classes, cancellations notices to Novant Health leadership and staff
o Performs needs assessments, research, and analysis necessary to deliver information and make recommendations about system training offerings
o Consults with Novant Health leadership and staff regarding system-specific training needs
o Identifies and/or facilitates appropriate internal and external resources and information for training needs
o Provides clerical support for department and staff
o Verifies and tracks expenses for trainers
o Coordinates all travel and hotel arrangements for educators
o Maintains training equipment, tracks department laptops and projectors
o Orders, stocks, and communicates level of supplies and materials with team and trainers to ensure appropriate levels are maintained for training needs in all markets
o Validates training for Epic/EpiCare access
o Works directly with team security liaison to resolve access issues
o Educates and supports end user to increase their knowledge of and proficiency in regards to the Epic/EpiCare access process
o Manages education system data
o Utilizes clerical, computer, and administrative skills for creating documents such as graphs, charts, calendars, and spreadsheets
o Maintains electronic and paper department files for assessments
o Creates, maintains, and completes rosters per Corporate Education requirements
o Enters and retrieves data from educational activities into and from Net-Learning, ClassMarker, Excel, and other business systems.
o Serves as an administrator for and maintains internal training databases (including, but not limited to: CME database and internal team certification database)
o Administers end user surveys as needed and compiles data for analysis
o Produces and distributes CME certificates for providers
Administrative Specialist II
• Education Department, Director of Programs, Chris Haley (September 2011 – January 2013)
o Performed RCS Training Coordinator duties during this time
o Prepares expense report
o Review and update daily information for PB Daily Revenue Tracker (pulls from Rev Man Report)
o Schedule interviews for employees
o Coordinates meeting and conference room request with RCS Managers
o Offers support services to Relationship Managers and Customer Service Manager
o Offers support services to Revenue Cycle Advocates Managers, Supervisors, and Advocates
o Message line for Financial Aid – directing messages to correct Revenue Cycle Advocates
• Finance Department, Assistant Director, Mitzi O’Dell (October 2010 – September 2011)
o Compile Cognos Reports
o Download Wells Fargo Lox Box Images
o Scheduled meetings and appointments
o Composed minutes for manager meetings
o Tracked number of absences and tardiness of managers and employees
o Offered support services to managers and employees
o Updated Flash Report on a daily basis
o Generated excel spread sheets for MedQuest Invoices, Voucher Payment Request, Miscellaneous Revenue Expense and Disciplinary Status
o Accurately looked up clinics NPI Id in the NPI Registry
o Updated Employee Listing weekly


Employment History
Kelly Services, Assembly Packer, AXA Equitable, Charlotte, NC 07/2010 to 09/2010
Kelly Services, Administrative Coordinator, Waley Systems, Charlotte, NC 05/2010 to 07/2010
Unemployed, 02/2010 to 05/2010
Business Manager, Knight Communications, Inc., Charlotte, NC 10/2005 to 02/2010
Warehouse Shipping Clerk, Rochling Engineered Plastics, Gastonia, NC 10/1996 to 10/2005


Education:


Education
American and Business Fashion Institute – Secretarial Science Degree



June 1992

University of Phoenix Online – Associates Degree in Business

University of Phoenix Online – Bachelors Degree in Business Management

University of Phoenix Online – Masters in Adult Education July 2010

September 2012

Will obtain in 2014



Skills:

Professional Skills
Microsoft Office Suite
Crystal Reports
Customer Service
Management Skills
Visio
ACT
PeopleSoft

Filing
Spreadsheet & Database Creation
Accounts Payable/Receivable
Payroll (ACCPAC)
Editing/Proofing
Office Procedures
NetLearning

Records Management
Typing
Collections
Sales Support
Intro to the Internet
EPIC



Reference:
Available upon request.


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