Customer Service Sales - Customer Service Technical Support Resume Se
Customer Service  Sales - Customer Service Technical Support Resume Se
My Spider Scam Awareness Contacting Us F. A. Q.
 
Job Seekers
Search Jobs
Browse Jobs
Post a Resume
Job Alerts
 
Employers
Search Resumes
Browse Resumes
Post a Job

Customer Service/ Sales Resume


Desired Industry: Customer Service/Technical Support SpiderID: 68138
Desired Job Location: Charlotte, North Carolina Date Posted: 4/6/2013
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: High School/Equivalent Willing to Relocate: Yes


Objective:
To provide Top Level customer service and quality
assurance while promoting an enticing product to
consumers in a very customer friendly work
environment. Very competent handling all customer
calls conducting an interview with the caller,
document allegations of unethical or improper
conduct in the workplace all while assisting all
customers in accordance with your company’s
policies and practices with minimal to no supervision.
Able to compose narratives for distribution to and
review by client contacts and thrive in a fast, friendly
environment. Able to scans, files, copies, and
assemble documents as needed. Able to carry out
accounting and billing responsibilities and compile
reports for call center metrics and productivity.


Experience:
Nordstrom
Charlotte, NC
Women’s Shoes Sales Associate
08/2010-11/2011
• Ensured the highest level of customer service
while offering a wide selection of women’s designer
shoes to potential buyers and non-buyers alike. Top
salesperson in the Women’s Brass Plum Shoe
department for 5 out of 7 pay periods while in the
department, once being the number 4 salesperson
storewide, and developed amazing interpersonal
relationships with fellow co-workers, management,
and customers. Gained valuable experience in the
stock room, learning how to organize and arrange
inventory according to store compliance.
• Very competently operated the cash registering
system and handled customer returns, exchanges,
and or complaints.
Customer Service Representative
Charlotte, NC

01/2010-03-2010
• Asked to handle all customers in store
complaints, returns, and exchanges with the utmost
courtesy and respect to the customer.
• Helped with all department needs such as
tracking orders, taking phone messages, and
ensuring that customer checks were valid.
• Organized returns and took them back to their
respective departments if they were undamaged and
sent damaged goods to the stock room to be properly
disposed of.
• Counted all money from all department registers
to make sure that each register was properly
accounted for and placed each register cash bag into
the store vault.
Cashier
Charlotte, NC

11/2009-12/2009
• Came on at Nordstrom as a seasonal cashier
during the Thanksgiving and Christmas holidays in
the Women’s Shoe department to assist with the
increase in customer traffic. assisted the sales men
and women buy ringing up their customers

Wingate University
Wingate, NC
Men’s Varsity Basketball Team Manager
10/2003-03/2004
• Assisted the team coaches by ensuring that the
players were well-equipped and well prepared for all
games.
• Filled water bottles, washed team laundry, set
up the shot clock and scoreboard, and operated the
clock during team practice.
• Traveled with the team to film some games as
well as home games for the coaches and team to
review and analyze.
Dillard’s
Pineville, NC
Summer Sales Associate
06/2003-08/2003
• Worked as a full-time Sales Associate in the
Men’s Department. Achieved the goal of top 10 Sales
Associate in the store 3 times in my first 2 weeks,
peaking at number 3. Demonstrated Excellent
customer service and team work skills within the
store.
• Not only sold merchandise, but also helped
setup new merchandise displays, made sure the
merchandise was neat and presentable, and worked
inventory for the half yearly inventory assessment.
Paramount Carowinds
Charlotte, NC
Park Rides Associate
07/2001-10/2002
• Assisted park visitors and customers with the
rides, ensured the Safety of the customers in the
rides, helped in other areas as needed by the area
manager.
 Volunteered to work overtime whenever needed.


Education:
• 2006-2009 North Carolina A&T State University-
Business Administration

• 2004-2006 Wilkes Community College-
Business Administration

• 2003-2004 Wingate University- Sports
Management

• 1999-2003 * High School Graduate * Victory
Christian Center School Charlotte, North Carolina


Skills:
• Completed 91 college course hours; Type 50
WPM; Great Customer Service skills; Strong teamwork
skills; Good organizational skills; Can work flexible
hours; Good Computer skills; Hardworking; Can make
competent decisions.


Candidate Contact Information:
JobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.


    





© 2021 Job Spider
Privacy Policy | CC Marketing Sites | Site Map | Links