Instructional Designer Resume
|Desired Industry: Computer Software/Programming
|Desired Job Location: Provo, Utah
||Date Posted: 2/28/2013
|Type of Position: Full-Time Permanent
||Availability Date: Immediately
|Desired Wage: 45000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel:
|Highest Degree Attained: Other
||Willing to Relocate: Yes
Highly talented, results-driven, and
offering progressive background in
instructional design and management.
--- SIGNIFICANT EXPERIENCE
VIVINT. (FORMERLY KNOWN AS APX ALARM
SECURITY SOLUTIONS INC.) - PROVO, UT
Instructional Designer - Trainer - Lead
Supervisor - Supervisor 2009-
- Developed more than 36 courses
with over 6 hours of e-learning
- Served as Project Manager and
Lead Designer while directing 4
- Supervised recording and editing
of interviews with department managers
to enhance teaching courses.
Training & Staff Development
- Mentored more than 30
individuals in weekly classes.
- Instructed other trainers within
the company on sound project design
- Established training documents
to support technical concepts training
with 3 different departments.
- Created logos and course
templates to represent a fun approach to
e-learning within the workplace.
- Leveraged skills to develop
interactive courses to engage learners.
- Launched a unique “V3E” training
brand to the company and produced dozens
of documents to assist the transition.
- Oversaw technical
troubleshooting and administration of
LMS for over 600 users.
- Pioneered new authoring tools
and provided information on their known
issues and effective use to the team.
- Facilitated all up-training on
technical concepts for more than 50
people regarding router security,
thermostat installation, and security
- Reduced the organizations’ error
percentage with service tickets from 12%
to 3.5% during a 6 month period.
- Developed themed courses to
address specific problems with service
- Collaborated with Field Service
technicians and management to create
multiple trainings that identified
requirements for the service ticket
- Produced multiple reports using
Excel VBA that managed data for more
than 500 employees and monitored errors
in 8 categories.
--- EARLIER CAREER
THE CHURCH OF JESUS CHRIST OF LATTER DAY
SAINTS - FRANKFURT, GERMANY
FIRSTLINE SECURITY - OXNARD, CA, USA
Field Technician 2006
GORDON FOOD SERVICE - JACKSON, MI , USA
Sales Associate 2004-2006
--- EDUCATION AND CREDENTIALS
Digital Media (2012) - UTAH VALLEY
UNIVERSITY (UVU) - OREM, UT
General Studies (2011) - LDS BUSINESS
COLLEGE - SALT LAKE CITY, UT
Java, C++, HTML (2006) - JACKSON
COMMUNITY COLLEGE - JACKSON, MI
Microsoft Office Specialist
--- PROFESSIONAL AFFILIATION
Active Member, ASTD Training Organization
Co-owner, Slim Threads, Provo, Utah -
Designs and prints custom clothing
Available upon request.
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