Admin Supervisory - Healthcare Resume Search
Admin Supervisory - Healthcare Resume Search
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Admin/Supervisory Resume


Desired Industry: Healthcare SpiderID: 66320
Desired Job Location: Baltimore, Maryland Date Posted: 1/10/2013
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 50,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent Willing to Relocate: No


Objective:
To obtain a full time position with opportunity for growth


Experience:
July 2007 - Present Nextgen RCM Services Hunt Valley, MD
Operations Director - Reimbursement (12/2012 - Present)
*Manages the workflow processes of the team to ensure that tasks are accomplished in a timely and accurate manner
*Manages staff to ensure client and company expectations are being met; Completes annual reviews timely
*Development of policies and procedures for the Reimbursement team and completes quality assurance reviews
*Communicates with clients to ensure financial reports are understood and billing issues are managed
*Responsible for providing frequent constructive performance feedback when the employee is and is not meeting expectations
Operations Manager - Reimbursement (05/2010 - 12/2012)
*Manages the workflow processes of the team to ensure that tasks are accomplished in a timely and accurate manner
*Identifies, researches, and documents resolution to all functional area issues
*Manages staff to ensure client and company expectations are being met; Completes annual reviews timely; Ensures each client is appropriately staffed
*Responsible for hiring employees, providing new hire orientation, communicating job expectations and providing on-going training to all employees
*Responsible for providing frequent constructive performance feedback when the employee is and is not meeting expectations
Reimbursement Supervisor (11/2009 - 05/2010)
*Responsible for the daily supervision of Reimbursement employees
*Responsible for hiring, counseling, training and developing staff; Assists management in ensuring work schedules and workflow are followed
*Acts as a liaison between the team and management; Responsible for overseeing daily workflow of the area and ensures daily quality assurance standards are met
Reimbursement Team Leader (05/2009 - 11/2009)
*Assists the manager with workflow processes to ensure tasks are accomplished in a timely and accurate manner
*Assists the manager with the hiring process and provides training to the team as needed
*Performs quality audits and provides the manager with feedback regarding employee performance
*Reconciles payments posted a daily, weekly, and monthly basis; Notifies the Manager of any trends noted or problems occurring with cash flow
Senior Reimbursement Specialist (11/2008 - 05/2009)
*Performs payment posting for medical practices; assures all cash and adjustments posted balance back to EOBs and client batch reports
*Assist the manager in maintaining department workflow and in the training of staff
*Corrects posting errors and process NSF and refund checks in system; Post collections statements and completes a spreadsheet for patient collection payments weekly
*Reconciles payments posted on a daily, weekly and monthly basis; Notifies the manager of any trends noted or problems occurring with cash flow
Reimbursement Specialist (07/2007 - 11/2008)
*Performs payment posting for medical practices; Reviews and processes explanation of benefits; Assures all cash and adjustments posted balance back to EOBs and client batch reports

December 2006 - July 2007 Mercy Medical Center Baltimore, MD
Cash Poster
*Review and process EOBs, post payments, make appropriate adjustments; Reconcile payments posted on a daily basis
December 2005 - December 2006 Concentra Medical Center Linthicum, MD
Cash Poster
*Apply payments and adjustments to appropriate workers compensation accounts; Transfer payments to other billing offices as necessary; Research unapplied funds and overpayments to request refunds


Education:
2001 - 2005 Patapsco High School Baltimore, MD
High School Diploma
General Studies; Accounting I course completed; Keyboarding and Applications course completed


Skills:
*Ability to type 80 WPM with 98% accuracy
*Efficient in Microsoft Office programs
*Ability to learn new tasks quickly


Candidate Contact Information:
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