Driver Support - Transportation Air, Sea & Land Resume Search
Driver Support - Transportation Air, Sea & Land Resume Search
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Driver Support Resume

Desired Industry: Transportation/Air, Sea & Land SpiderID: 65439
Desired Job Location: Mount Vernon, Washington Date Posted: 11/19/2012
Type of Position: Full-Time Permanent Availability Date: 11/25/2012
Desired Wage: 15.00/hr
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 50-75%
Highest Degree Attained: Other Willing to Relocate: Yes

To obtain a career with a company that can and will utilize my skills and knowledge in the transportation industry.


Customer Support / Client Care

 Responsible for delivery service levels for 100 to 150 buses: schedule, plan, coordinate, dispatch and optimize route size and coverage ensuring optimum levels of service achieved in a time efficient manner upholding company, contractual and ADA standards
 Generate on-site customer service, develop trend analysis based on seasonal and other forecast indicators assuring increase route efficiencies and productivity
 Meet and exceed sales objectives, provide service to existing customer accounts and establish new customer accounts, focusing on excellent customer service skills
 Operate OSHA approved Powered Industrial Trucks: cranes, forklifts and stackers

Administrative / Clerical

 Maintain system database to ensure data integrity and actual route performance throughout the day
 Coordinate routing of orders, dispatch carrier with orders and appropriate delivery instructions consistent with customer receiving times
 Process administrative services for Accounts Receivable/Payable: reconcile invoice and submit payment information; resolve billing issues, questions and concerns
 Requisition needed personnel, supplies, equipment, parts and repair services
 Ensure compliance with all Depart Of Transportation regulations in regards to paperwork accuracy, driver logs, dispatch delivery, axle load measurements and daily power unit inspections
 Stage warehouse inventory and process purchase orders, determine proper storage method, identification, and stock location based on environmental factors, turnover and facility capabilities
 Promptly and courteously answer all incoming phone calls for up to 6 multi-line phone system in fast-paced environment
 Technical Skills: Windows, Microsoft Office – Word, Excel, Access, Outlook and Power Point. Ability to leverage various means of technology to streamline training resources, reporting, and program management. Extensively utilize the Internet for research and investigation


SHARON BENJAMIN • • cell 425.239-7975

Supervisory / Leadership

 Monitor vehicle operator hours to minimize overtime and cover demand
 Prepare, compile and submit reports on work activities, operations, production, as well as work related accidents
 Direct fleet of trucks hauling various materials; schedule routine and/or required vehicle maintenance submit monthly fleet preventative maintenance inspections
 Provide one-on-one and group training: state and federal regulations required for various operations as well as equipment operations safety. Job matched new trainees with experienced workers

Industrial Operations

 Understanding of delivery configurations; design definition, program directives, engineering drawings, change memos, wiring diagrams, schematics, functional tests and supplier data
 Conduct safety and readiness meetings for drivers and yard personal; assist in accident and damage investigations along with claims
 Follow hazardous and dangerous material disposal procedures to ensure adequate safety and maintenance with respect to compliance with OSHA and company directives

Bachelor of Business Administration– DeVry University, Bellevue, WA
Anticipated graduation, June 2014

“Skilled in Data Processing, Customer Service, Record Keeping, Transportation Management and Scheduling“

Exceptionally quick ability to identify, focus, and execute pivotal priorities. Skilled in accomplishing multiple tasks to achieve project completion and client satisfaction with skill, diplomacy and confidentiality. Background in the management of personnel and workplace safety requirements.
Adept at contractor negotiations and selections; cost, schedules and reviews.
Dynamic visibility in regulatory compliance with standard operating procedures.

Additional Information:

Driver - Washington State Migrant Council 2012
Sales representative – Empire Today 2012
Driver - Starline Luxury Coaches, Seattle, WA 2009 – 2011
Driver - Pacific Topsoil, Everett, WA 2008
Manufacturing Technician - The Boeing Co., Everett, WA 2007
Supervisor / Driver - First Transit, Everett, WA 2002 – 2006 and 2007
Owner / Operator - Trucking Co. lease to Atlas Van Lines 2000 – 2002
Assistant Manager - Jiffy Lube, Leominster, Ma 1987 – 1989

Available upon request.

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