Administrative Assistant Resume
|Desired Industry: Secretary/Admin. Assistant/Receptionist
|Desired Job Location: Aurora, Illinois
||Date Posted: 10/22/2012
|Type of Position: Full-Time Permanent
||Availability Date: 11/01/2012
|Desired Wage: 30,000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, Less Than 25%
|Highest Degree Attained: High School/Equivalent
||Willing to Relocate: Undecided
A self-motivated, take initiative, high energy level customer focused professional with a proven track record to multitask to get things done using problem solving, critical thinking and decision-making skills.
Tying the Knot June 2007 - Current
Position: Assistant to the Lead Consultant
Assistant to the Lead consultant works closely with the Lead Consultant before the wedding day to know each and every detail to insure that it will be perfect on the day of the wedding. The lead consultant then takes the information gathered from the Bride/Groom and creates a time line to make the day work for what they want, as the assistant I must make sure that time line is followed on the wedding day.
Types of vendors that I work with during the day of wedding work:
o Musicians, ceremony and reception
o Disc Jockey
o Workers at the reception venue
o Transportation: Limo, Bus, Trolley
Downers Grove Police Department 4/200111/2004 and 4/2007Current
Responsible for handling emergency and non-emergency phone calls, along with dispatching fire and police personnel to calls for service during high pressure or life threatening situations.
Assisted with training new employees
Take new employees on street drills so they could familiarize themselves with the streets, parks, schools, hospital and boundaries of the towns.
Enter warrants, missing persons, stolen items, etc into the LEADS (Law Enforcement Agencies Data System) computer system
Fill out and file paperwork related to LEADS entries
Contact cell phone carriers to have them PING cell phones to assist in locating subjects that are in danger and unable to get me an accurate location
Run subjects, vehicles, and criminal histories through LEADS, then relay the information to the requesting officer.
Make copies of that paper work for the officer.
EMD certified (emergency medical dispatch)
LEADS certified, full access
Work with a CAD system for dispatching
Pubic education work with the Westmont Fire Department for their Kids Safety Camp.
Dispatch police and fire departments to calls for service
Work with the public works department during storms when there are trees down and flooded streets
Contact Nicor, ComEd, Comcast, or other utilities during emergencies
Contact tow companies during vehicle crashes, disabled vehicles, or vehicles stuck due to weather
Village of Westmont Police & Fire Department March 2000 April 2001
Handling emergency and non-emergency phone calls, along with dispatching fire and police personnel to calls for service during high pressure or life threatening situations.
Prudential Insurance July 1999 March 2000
Position: Customer Service Representative
Worked in a call center where inbound calls were received from customers and agents to make changes to policies. At that time I was licensed in property and casualty insurance.
Uploading changes to add a new driver to the policy, add a new vehicle to a policy, take down the new address and information if the customer was moving and what date that would go into effect.
Had to be proficient and up to date in property and casualty insurance guidelines for different states in case the customer had questions on if they had enough coverage.
Supplied customers with quotes on upcoming changes that they will be making to their policy.
Prudential evaluated all incoming calls for quality assurance. Always was in the top 5% for highest quality satisfaction.
College Of DuPage 8/1996 1998
Majored in business
Eastern Illinois University August 1995 1996
Majored in elementary education and joined the Phi Sigma Sigma Sorority.
Juniata College Huntingdon PA 1994 1995
Majored in elementary education and also participated in 2 varsity sports.
Proficient in Microsoft Office products
Available upon request.
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