Operations Manager - Automotive Mechanic Resume Search
Operations Manager - Automotive Mechanic Resume Search
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Operations Manager Resume


Desired Industry: Automotive/Mechanic SpiderID: 64004
Desired Job Location: Weatherford, Texas Date Posted: 9/17/2012
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 90000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Other Willing to Relocate:


Objective:
Seasoned and resourceful management
professional, with broad-based
background in developing, planning, and
implementing strategic and operational
initiatives that improve and maximize
organizational, team, and individual
potentials. Highly capable of driving
organizational growth by optimizing
performance, productivity, product
introduction projects, cost reduction
initiatives, and sustaining engineering
assignments. Exceptional project leader
with the ability to coordinate and
direct all facets of project-based
efforts while motivating and guiding
teams; as well as to understand and deal
with various needs and desires of
people. Hardworking, detail-oriented,
and extremely effective even in
stressful situations.

- Offer proven expertise in
operations and logistics management,
sales, business development, strategic
planning, and training development
- Display strong work ethic and
the ability to work well under pressure;
thrive in challenging environments
- Employ excellent critical
thinking and problem resolution
abilities to all projects handled
- Technically proficient with
Microsoft Office Suite, AS400, Kronos
Time Keeping, E-mail, and Microsoft Lynx


Experience:
RECENT CAREER HISTORY & MILESTONES

Belron US / Safelite Auto Glass - 2001–
Present
MEMPHIS GENERAL MANAGER - INTERIM
DIVISIONAL MANAGER - ROCKIES - MID–SOUTH
/ ROCKIES OPERATIONS MANAGER
GROUP WAREHOUSE MANAGER - NORTH TEXAS
GENERAL MANAGER - NORTH TEXAS DISTRICT
OPS MANAGER

Ensure the alignment of field-based
operations for divisional facilities and
functions by facilitating activities
with focus on setting objectives and
achieving plans for financial results.
Direct all management teams and
succession planning while also
developing and implementing best
practices, processes, programs for
improved performance and full compliance
with operations control procedures and
standards. Manage and streamline
logistics, operations, and sales to
achieve financial goals. Initiate and
execute company strategies and
initiatives at all levels to improve
engagement through verbal and written
communication.

Key Accomplishments:
- Successfully boosted sales 118%
to budget in the second year of taking
over operations by supervising
Commercial Sales, Insurance Sales Team,
and Wholesale Team in coordinating with
the Operations Team
- Initiated and executed strategic
controls, resulting in a 10% overall
cost reduction
- Produced an Operational
Contribution increase of 131% over LY
and 125% over budget in 2004 by
establishing objectives and achievement
plans to streamline financial
performance
- Led the development and
implementation of new processes and
programs that augmented the division’s
customer Satisfaction scores from 80.5%
to 84.7%
- Demonstrated unsurpassed
leadership in elevating market share
from 8% to 14% over three years while
decreasing expenses and improving
customer satisfaction



EARLIER CAREER HIGHLIGHTS

Petro Inc. - 1989–2001
REGIONAL DIRECTOR OF OPERATIONS -
GENERAL MANAGER - ASSISTANT MANAGER
- Rendered hands-on supervision to
a site that was losing significant
amounts of money for five years;
conceptualized and developed a plan and
led the Management Team to effectively
execute the plan that completed the
profit turnaround within six months
- Provided expert oversight to the
new human resources plan in minimizing
workers’ compensation claims by 15% and
was at multiunit facility; successfully
awarded as the largest decrease award
- Maximized sales and
profitability 120% over previous year
and reduced turnover by providing an
employee incentive program
- Optimized profit over the
previous year by 120% or better as well
as maintained this growth pattern for
eight years by consistently sustaining
steady increases in sales, market share,
and profit
- Fulfilled the roles of a
troubleshooter and liaison for company
locations as well as franchises; earned
recognition for professionalism and
dedication while not folding to the
pressures
- Took initiative in promoting and
coaching multiple general managers
within the company as an MIT site and
cooperate trainer


Education:
EDUCATION AND TRAINING

BACHELOR OF SCIENCE IN BUSINESS
ADMINISTRATION: 2013 - Western Governors
University, Salt Lake City, UT



PROFESSIONAL DEVELOPMENT

Computer Classes (Microsoft Excel, Word,
Access, and PowerPoint)
Management Development
Ethic Certifications
HazCom Certification
Forklift Certification
Power Equipment Certification
Customer Service – World Class Customer
Service - Certification
Understanding CSI
Performance Management
People First Leadership – I & II
Diversity Training
Sourcing & Recruiting
Reducing Associate Turnover
Understanding BCMS
Inventory control
Your Time to Shine
Know Your Financials
Brief to Win
Labor Awareness
Situational Leadership
Associate Relations
Mobile Management MDM, MRM, MCM
Union – Understanding & Management


Affiliations:
-----


Skills:
CORE COMPETENCIES

Business Development
Operational Streamlining
Multi-Site Management
Profit and Loss Management
Inventory Control
Policy / Procedure Development
Contract Negotiations /Administration
Asset / Liability Management
Territory Development
Quality Assurance


Additional Information:
AWARDS AND RECOGNITIONS

2009 Top Performer Best Cost Per Unit
- Best Net Promoter Score - Wall of Fame
2008 Best Cost per Unit - Best
Expense Control - Best Productivity
2007 Consumer Choice Award -
Excellence in Expense Control - Best 4-
Wall Productivity - Best Fleet Control
Total Performance Champion - Best POD
Expense Control - Best Scrap Expense
Control
Best Total Safety Performance
2006 Consumer Choice Award
1997 Manager of the Year



ACTIVITIES

Board Member / Coach / Umpire,
Weatherford Little League
Member, Weatherford Soccer Association


Reference:
Available upon request.


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