Logistics - Transportation Air, Sea & Land Resume Search
Logistics - Transportation Air, Sea & Land Resume Search
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Logistics Resume


Desired Industry: Transportation/Air, Sea & Land SpiderID: 63652
Desired Job Location: Huntsville, Alabama Date Posted: 9/3/2012
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 35000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: Other Willing to Relocate: Yes


Objective:
Accomplished, hardworking, result-
oriented professional, with extensive
experience in business development,
strategic planning, operations
management, and relationship management;
coupled with superior technical skills.
Armed with proven expertise in improving
operations through excellent analytical,
organizational, and leadership
abilities; coupled with adeptness to
evaluate operations, identify
efficiencies, achieve rapid
improvements, and increase
profitability. Accustomed to utilizing
critical thinking and problem resolution
ability to all tasks undertaken.
Entrepreneurial thinker and effective
customer liaison with well-developed
interpersonal and communication skills.

- Exceptional ability to assess
client needs and provide services to
meet those needs
- Demonstrated capacity to work
under pressure and meet tight deadlines
- Effectiveness in gaining
customer trust and providing exceptional
leadership and large class followings
- Proven record of success in
troubleshooting and problem resolution;
expertise in resolving escalated
customer service issues; resolve client
problems in timely manner to ensure
satisfaction and loyalty


Experience:
RELEVANT EXPERIENCE

UNITED STATES NAVY

Customer Service Representative | Diego
Garcia, British Indian Territory
2011
- Completed 200 high-priority
requisitions worth $1.5M for 12 tended
units
- Directed personnel in processing
15 emergency requirements valued at
$22.15K
- Controlled the Government
Commercial Purchase Card with a monthly
limit of $100K Mail Room Clerk-5
- Played a pivotal role in
attaining an “Excellent” score for the
division in the 2011 Supply Management
Inspection

Customer Service Assistant Leading Petty
Officer (LPO) | Diego Garcia, British
Indian Territory 2010–2011
- Applied best practices in
completing 127 high-priority
requisitions totaling to more than $130K
for six tended units
- Exemplified keen eye for detail
in reviewing 63 purchase card
transactions worth more than $114K
through application of ship's purchase
card program in support of the Repair
Department and tended units
- Managed and coordinated the
manual processing of 193 requisitions
valued at $174.5K that resolved an IT
system failure
- Functioned as lead expediter,
responsible for rendering exemplary
customer support
- Leveraged outstanding leadership
and superior work ethic in supervising
four personnel, contracting, and open
purchase requirements, along with
mentoring and qualifying 3 junior
sailors and 22 repair parts petty
officers

Customer Service Work Center Supervisor
and GCPC Holder-6 | USS Ronald Reagan
2005–2006
- Administered the purchase of
card buys and monitored open purchase
orders worth $200K
- Provided continuous leadership
and guidance to 14 sailors to resolve
1,300 space discrepancies
- Completed 120 lagging jobs and
cleared 580 fire marshal hits in
preparation for the Board of Inspection
and Survey (INSURV)
- Played a key role in expediting
350 urgent short-fused credit card
purchases worth $200K
- Improved technical knowledge,
productivity, and advancement rates
through execution of comprehensive
training program



OTHER EXPERIENCE

UNITED STATES NAVY

Mail Room Clerk-5 | Jacksonville, FL
2010
Receiving Clerk-4 | Mayport, FL 2009–
2010
HAZMAT Custodian-6 | Mayport, FL
2008–2009
Enlisted Production Recruiter | Florence
KY 2006–2008
Lead Petty Officer-4 | San Diego, CA
2002–2005
Logistics Specialist 2001-2011


Education:
EDUCATION

Coursework in International Business |
2006 | TOURO UNIVERSITY INTERNATIONAL |
Killeen, TX
Introduction to Political Science and
History of the US | 2004 | CENTRAL TEXAS
COLLEGE | Cypress, CA


Affiliations:
AFFILIATIONS AND ACTIVITIES

Chairman, Friends of Tillman Hill |
Committee Member, Tillman Hill Public
Library


Skills:
-----


Additional Information:
CAREER OVERVIEW

Customer/Public Service and Satisfaction
- Rendered exemplary service to
more than 5,000 customers as lead
expediter; guaranteed availability and
timely location of needed parts
- Assumed full responsibility in
the customer service for over 12
submarines in the middle of the Indian
ocean with limited connectivity;
provided all the needed supplies and
filled in the orders they need
- Delivered excellent customer
service by ensuring timely distribution
of 27,000 pounds of mail supporting
3,000 military staff, dependents, and
civilian personnel from the hospital and
its six outlying clinics
- Took an active role in
transferring 300 high-priority medical
requisitions to attain timely medical
care for 1,100 Haitians during the Haiti
relief efforts
- Aided two civilian personnel
with the receipt, processing, and
delivery of 500 direct turn-over
requisitions valued at $3M monthly

Correspondence Administration
- Assumed full responsibility in
sorting and distributing all official
personal mail, ensuring its
confidentiality and security for
registered, certified and other special
classes of mail
- Led efforts in achieving 25%
reduction in turnaround time by
developing and managing a tracking
system for outgoing and incoming
accountable mail

Logistic Support and Inventory
Management
- Administered the ordering,
receiving, storing, and issuance of
supplies and equipment, as well as the
repair of parts
- Ensured that ship is properly
stocked with all the necessary repair
parts

Training and Development
- Rendered necessary assistance in
teaching weekly advancement training and
produced operative training objectives
in collaboration with the training petty
officer
- Nurtured a positive atmosphere
during five DEP meetings to overcome
several shipping issues
- Presented effective
recommendations on accomplishing the
mission despite limited duty status

Human Resources Administration
- Handled the recruitment of
qualified applicants from the civilian
community for entry into the US Navy's
enlisted or officer programs; provided
exemplary administrative service to
assigned zone
- Assumed human resource
functions, such as prospecting,
interviewing, and screening applicants
for enlistment in the US Navy
- Employed superior interpersonal
skills in managing, motivating, and
mentoring DEP enlistees prior to entry
into active Naval service

Technical Skills
- Utilized financial accounting
and database systems to perform
inventory and financial management
functions
- Created an initial network
connectivity and computer systems at NRS
Western Hills, enabling the office to
come online for production
- Leveraged technical skills in
troubleshooting NMCI server problems,
resulting in the restoration of DRS
Eastgate's ability to use WebRtools that
improved productivity for production
recruiters


Reference:
Available upon request.


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