Any position in Operations,Quality,Manufacturing or Technical. Resume
|Desired Industry: Manufacturing
|Desired Job Location: grand prairie, Texas
||Date Posted: 8/27/2012
|Type of Position: Full-Time Permanent
||Availability Date: 9/1/12
|Desired Wage: 80000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, Less Than 25%
|Highest Degree Attained: Other
||Willing to Relocate: Undecided
Seeking a rewarding career where I may contribute to the success of the organization and apply my skills and work ethic with opportunity to advance according to my performance.
Duty Manager Emergency Recovery Center, Nokia Siemens Networks January 2010 to Present
Member of a best-in-class Operations Team in the Network Management and Emergency Recovery Center.
Lead outage calls and escalate issue internally and externally as required.
Meet service level requirements by ensuring that appropriate resources are utilized during customer outages.
Ensure root cause analysis is performed on each customer impacting issue and that results are presented to all appropriate parties.
Manufacturing Engineer Supplier Development, Vought Aircraft March 2008 to January 2010
Support the Supplier Development organization with technology advancements within the 787 supply base.
Improve current methods for tracking and updating status of engineering data for support of aircraft supplier requests.
Assist in the generation and collection of information and requirements regarding new suppliers.
Coordinate with Engineering support personnel in the field to ensure proper communication of information.
Create Supplier models in CATIA using assembly and installation requirements models.
Initiate Release Actions and Change Orders in the Change Management structure in ENOVIA.
Create new or revise existing products in ENOVIA.
Global Network Operations Engineer, Alcatel-Lucent July 2007 to March 2008
Support customers through the central call center as needed and enter tracking tickets using Remedy.
Use GUI and TL1 commands to clear and diagnose alarms in various switches and equipment such as: Alcatel: 1640, 1677, 1696 Lucent Lambda Unite and Wavestar
Provide remote surveillance support for critical surveillance on deployed multi-vendor commercial networks that consist of GSM/EDGE, 3G/UMTS, CDMA and UMA networks while supporting multiple transport technologies, including TDM, ATM and IP.
Provides support for Atrium 5020 wireless soft switch and 5620 SAM Client for GSM/GPRS/UMA wireless cellular networks.
Creates XNG DS1/DS3 paths and identify available facilities in XNG
Functions as first line of escalation with LEC/IXC to meet demands of local market.
Real time monitoring of network components via NMS platforms: 1353GEM, 1353RM, WEM, AMS
HP Openview, SolarWinds and SiteScope.
Ability to test, provision or decommission circuits for: T1, T3, OC3,OC12, OC48 and OC192 circuits
Powerwave Technologies (formerly Allgon Telecom) October 1996 April 2007
Network Operations and Technical Support 2004 - 2007
Devise and implement routines related to monitoring remote equipment for customers indoor Distributed Antenna System or DAS.
Monitor customer DAS systems for carriers such as: AT&T, Verizon, T-Mobile, Sprint, Nextel and US Cellular operating systems for GSM 1900/850 , EDGE, 3G, UMTS, EVDO, iDEN, CDMA and TDMA.
Manage preventive and corrective maintenance plans for customer networks.
Collect, record and report system and network status to customers and management on routine basis.
Assist customers with support through written or verbal descriptions using schematics, diagrams and test instructions.
Evaluate new devices and assists engineers in new product development.
Use diagnostic equipment such as RF signal generators, power meters, spectrum analyzers, network analyzers, and specialized test equipment.
Quality/Manufacturing Engineering 1999 - 2004
Organized and led interdepartmental teams in an overhaul of the company quality system. This resulted in a successful re-certification and transition from the quality standard ISO9000 to ISO9001:2000 standard.
Implement and analyze manufacturing engineering plans and projects.
Design, develop, and transfer manufacturing and engineering tools, strategies and systems.
Interface with Engineering in coordinating the release of new products such as RET
Make recommendations to enhance tooling and processes for new or existing product lines.
Create and maintain work instructions.
Supplier Quality and Operations Support 1997 - 1999
Manage Engineering Change Order process and follow through on implementation.
Manage Customer Satisfaction Issues as well as Internal Corrective/Preventive Actions.
Develop Quality/Manufacturing processes and provide technical support to Operators on Technical and Quality concerns.
Perform implementation of new process and products, as it relates to production, in most efficient way.
Train Operators on proper test methods using Agilent Network Analyzer and Summitek Intermodulation measuring equipment.
Work with Production and Operations personnel to develop innovative solutions for factory issues.
Assist with Technical support and helpdesk functions.
Manage Document and Data Control, perform and direct audits of procedures and Quality System requirements.
Supplier Quality/Production Line Supervisor 1996 - 1998
Supervised a team of production operators ensuring quality and productivity.
Programmed Network Analyzers according to drawing specifications for testing of the following: vertically polarized, Urban, Metro, City, and ALP Allgon antennas.
Organized, monitored, and met all production goals according to customer demand, management expectation, and logistics requirements.
Trained operators in various ways including manufacturing techniques, drawing recognition and interpretation of internal specifications.
Chosen to handle customer returns using inspection and reporting methods.
Form the startup of the Receiving Quality Inspection function with purchase of tools, establishing processes, routines, and quality records.
Review test yields and Pareto diagrams with manufacturing weekly and initiate action for change were necessary.
Suggested change in label material, which resulted in a cost savings of 80% for label purchases per year.
Aviation Machinist Mate, United States Marine Corps, 1995- 2003
Campaign Medal Recipient: The National Defense Service Medal for honorable service, Good Conduct award.
Maintained operational level of KC-130 turbo prop aircraft, performing routine inspections and repairs.
Troubleshot, removed and replaced O level components related to KC-130 aircraft turbine engines and propellers.
Participated in squadron deployments and training activities around the globe annually.
Completed CCNA-I North Lake College
Sophomore with University of Phoenix, working on core curriculum towards Bachelors in Information Technology
KC-130 Organizational Maintenance Power Plants Training (OJT), Marine Corps Air Station
Completed Aviation Machinist Mate Training, United States Navy
Avionics Technician School Completed Basic Electricity Phase (AC/DC Theory), United States Navy
Graduate of Marine Corps Combat Training
Graduate of Marine Corps Recruit Training
Vought Quality System Six Sigma Yellow Belt
Lambda Unite (Lucent Switch), Alcatel 1677, 1696 Switch, Alcatel 7750, Alcatel/Atrium 5020 WCS
Certified completion of Lean Manufacturing
Wireless Technology 101
TDMA / CDMA technology
Antenna Parameters and Design
Basic Wireless Communications
QSI Certified Internal Quality Auditor
Clark Forklift Certified
CATIA 3D Modeling
Spatial Wireless Call Server
Remedy ticketing system
REWSS Network Performance Tool
Advanced Windows NT end user 4.X
Advanced Excel 2000
Beginning DOS 6.X
Intermediate DOS 6.X
Excel 2000 Macros and Visual Basic - basic
Familiar with Windows Server 20003 and Active Directory.
Own and operate personal webserver where I design/host sites: local69.net / mybba.org / northgp.org
Perform at an advanced level with computer applications daily. Build new PCs from chassis up with install of OS.
Familiar with operational processes within computer networking systems
Proficient with Microsoft based programs such as Excel, Word, Power Point, and Front Page
Have worked with various MRP systems such as, MAS 90 and MOVEX
Installation of software/hardware and network printers, proficient with Windows NT, Windows 3.X, Win 9x, WinXX
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