|Desired Industry: Wholesale
|Desired Job Location: Stuart, Florida
||Date Posted: 4/10/2012
|Type of Position: Full-Time Permanent
||Availability Date: 04/24/2012
|Desired Wage: 35,000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, Less Than 25%
|Highest Degree Attained: Other
||Willing to Relocate: No
I am a loyal and dedicated individual who has a great deal of ambition. I have extensive experience in
sales, customer service and management. I am able to type 55 wpm, have an excellent working
knowledge of Microsoft Office and Outlook and am able to quickly learn new computer programs. I am a
team player and work well with others; I am also able to work effectively on my own. I am seeking a
position where I can use my strong analytical and organizational skills, with the possibility for upward
03/2011 - Present Gold Coast Builders Association West Palm Beach, FL
Administrative Assistant 03/11 to Present
As part of a two person office it is important for me to be a self-starter and able to work independently.
The Executive Officer is often required to be out of the office so the day to day happenings of the office
fall to my responsibility. I am the primary contact for the Members on the various committees and on their
issues and questions. I also handle the day to day accounting needs of the office. Results:
All Association Bookkeeping in QuickBooks; cut checks, post payments, financial statements.
Reporting to Finance Committee: meeting packet for monthly review of financials.
Responsible for Membership processing and tracking with GCBA, FHBA and NAHB. In my short
time with GCBA I have brought their membership files up to date with the State and National
Associations. I am working with the Membership committee on a program to keep current
members involved in the association and bringing lapsed members back into the association.
Board of Directors meeting packets and PowerPoint presentation.
Monthly General Membership Meeting event planning and execution.
Create weekly flyers and bi-monthly newsletter.
Regular updating of GCBA website and facebook page.
Work closely with members on any needs they may have.
Work with members on annual events; Prism, Annual Childrens Breakfast, Annual Meeting,
Board of Directors Installation.
Processing of payments for membership and events.
Processing of biweekly payroll.
Tracking and scheduling NAHB education courses.
Help with Government Affairs.
Filing, ordering supplies, day to day office management.
07/2009- 03/2011 Unemployed
While unemployed I spent my time raising my 2 year old son as well as volunteering for the Hobe Sound Veterans of Foreign Wars Post 10132. I hold a position as an officer in the Ladies Auxiliary as the Historian. I have created a website for the Post and I am responsible for updating it on a regular basis. I
also edit and create the monthly newsletter for the Post.
11/2002 - 07/2009 Ferguson Enterprises Riviera Beach, FL
Assistant Operations Manager, 06/08 to 07/09
Branch Training Coordinator, 03/06 to 06/08
Inside Sales Associate, 11/02 to 03/06
I was promoted several times during my 6-year tenure with Ferguson culminating in my most recent
position; coordinating office functions for two branches. Results:
Responsible for day to day operations of two branches.
Bi-annual preparation and running of inventory for two branches.
Implemented new processes to help associates meet Operational Goals.
Increased Branch Performance Review score from the low 40s to meet corporate goals of 85%.
Recognized by Corporate as a leader in Customer Loyalty.
Trained new and existing associates to reach Customer Loyalty goals.
Responsible for setting up vendor seminars that included travel, hotel, food and events for 20
Interviewed, hired and trained new Sales Management Trainees.
Created and implemented a 12 month training program for Sales Management Trainees
Responsible for training existing associates in 6 branches from Ft. Pierce to Miami.
Cultivated vendor relationships to set up training for customers and associates.
Human Resource and Benefits Contact for the business unit consisting of 85 associates.
Part of a two person team responsible for increasing Municipal Sales.
Handled phone and counter sales.
Purchasing materials for timely shipping to job sites.
06/1996 - 11/2002 Masonex International West Palm Beach, FL
Administrative Assistant to Sales and Purchasing, 19992002
I served as executive assistant to the management team, handled a busy phone system, functioned as
primary liaison to customers and ensured a consistently positive customer experience. Results:
Ensuring the timely and accurate placement of purchase orders to coincide with shipping
Responsible for meeting strict deadlines for shipment of goods.
Cultivated and maintained excellent Vendor relationships.
Customer Service and Sales.
Traveled on Customer relation trips.
Direct contact with existing and potential customers.
Initiated accurate and timely shipping documents.
Researched and implemented a computer network for sharing of office files.
1991 Indian River Community College
Associates Degree Business/Accounting
1989 South Fork High School High School
Diploma - General High School Curriculum
I graduated with honors while maintaining membership in Future Business Leaders of America and the
Ladies Auxiliary of the Veterans of Foreign Wars
Spreadsheet & database Creation
Team building & Supervision
Staff Development & Training
Sales and Purchasing
Report & Documentation preparation
Available upon request.
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