Front Desk Coordinator Resume
|Desired Industry: Secretary/Admin. Assistant/Receptionist
|Desired Job Location: Waterbury, Connecticut
||Date Posted: 3/24/2012
|Type of Position: Full-Time Permanent
||U.S. Work Authorization:
|Job Level: Experienced with over 2 years experience
||Willing to Travel:
|Highest Degree Attained: High School/Equivalent
||Willing to Relocate:
1190 Meriden Road
Waterbury, CT 06705
Summary: Skilled office professional with proven experience in a medical setting providing excellent customer service to a diverse patient population. Strong organizational skills, attention to detail and extensive computer skills in data entry, MS Word, Basic Excel, Envision, Outlook, QuickBooks, Code It, UPS World Wide Shipper, PenChart ,Vista, Centricity and Amicas.
6/10 - Present Jefferson Radiology, East Hartford, CT
Customer Care Agent
Respond to calls from physician offices and patients to schedule a variety of exams ranging from screening mammograms to MRI's and Ct Scans.
Admit patient upon arrival; verify demographics and insurance information at busy radiology office.
Schedule walk in patients for appointments.
Train new employees on proper registration process enusring compliance with all company regulations; train new employees in scheduling procedures.
Online insurance verification.
Co pay collection
12/09 - 6/10 J. Morrissey Staffing, Windsor, CT
Admitting Receptionist - Temporary Assignment
Successful completion of temporary assignment resulting in permanent position at Jefferson Radiology with the responsibilities listed above.
10/09 - 11/09 Reitman Personnel, Branford, CT
Support Clerk - Temporary Assignment
Schedule appointment for up to 200 patients at walk in flu clinic at Veterans Hospital
7/09 - 8/09 J. Morrissey Staffing, Windsor, CT
Receptionist - Temporary Assignment
Patient check in and arrival
Collection of co-pays and posting to patient accounts.
End of day cash out.
3/09 J. Morrissey Staffing, Windsor, CT
Data Entry Clerk - Temporary Assignment
Heavy data entry of patient demographics (for system conversion)
5/06 - 9/08 Life Extension Center, Ridgefield, CT
Front Desk Coordinator
Phones & messaging
Collecting & processing payments (cash, check & credit card)
Posting payments to accounts.
New patient intakes & scheduling
End of day cash out & reports
Supplement order fulfillment & shipping
10/05 - 4/06 Danbury Hospital, Danbury, CT
Phones & messaging
Entering patient demographics in computer
On line insurance verification.
Account activation upon check in
1/99 - 9/05 Danbury Hospital, Danbury, CT
Scheduling patient appointments
Charge entry of daily clinic visits for up to 175 patients
Collecting & processing payments (cash & checks)
Enter patient demographics into computer & account activation
Maintained waiting list for program
admission adhering to all state & federal guidelines.
Responded to all request for records adhering to state & federal guidelines
Requested records from other facilities adhering to state & federal guidelines.
2/98 - 12-98 Employment Opportunities, Danbury, CT
Temp to hire position with all of the above responsibilities at Danbury Hospital.
Litchfield High School
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