ccp - Customer Service Technical Support Resume Search
ccp - Customer Service Technical Support Resume Search
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ccp Resume


Desired Industry: Customer Service/Technical Support SpiderID: 57790
Desired Job Location: spring, Texas Date Posted: 2/13/2012
Type of Position: Part-Time Permanent Availability Date: 4/1/2012
Desired Wage: 9.24 hr
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: No
Highest Degree Attained: High School/Equivalent Willing to Relocate: No


Objective:
is to treat and help the clients like i
want to be treated and helped and also
with a smile


Experience:
Answer incoming calls and clients
questions. : Answered incoming calls
from customers and answer questions and
Troubleshoot for the digital transition.
Answered multi-line telephones, obtained
client data and input into system, set
Appointments for loan officers, use web
applications to input loan information
(Margaret - Producer Files, Fat Rabbit
callbacks, “needs information” files,
callback program, contract calling,
telemarketing, Call applications, DHL
and UPS scheduling). Also served as
junior loan officer (light loans),
verifying Payoffs, getting cancellation
information, pre-working deals, selling
gap protection and extended Warranties. Greeted and registered customers, pre-
registered customers via telephone,
operated
Campground’s general store including
retail POS, conducted inventory/ordered
product, performed Data entry, ordered
brochures, ordered taxi’s and rented
cars for customers, coordinated
campground Facility repairs, performed
campground security checks, verified
close-out sheets. Answered phones,
greeted customers, registered RV’s into
campground, cleaned the Store, rolled
coins, operated cash register, ordered
brochures, ordered taxi’s and rented
cars for
Customers, ordered products, called for
repairs, performed inventory, performed
campground checks, Filed records using
both alphabetic and numerical filing
systems. : Filed records, crosschecked
and verified client data, telephone
receptionist duties, Contacted clients
for services, prepared mailings, typed
documents, verified spreadsheets.


.


Education:
Texas School of Business
Houston, TX 77073
Microcomputer Software Specialist --
Diploma


Skills:
Microsoft Office, Margaret Producer, Fat
Rabbit, Pay Calc, Lotus 123,
WordPerfect, Loan Generation, Retail
POS, Telemarketing, Ten-Key by touch,
COBOL, “C”, Firefly, Eclipse, CBOL,
Avaya Phone System, ICS (Internet
Computer System)


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