Human Resources Assistant - Customer Service Technical Support Resume
Human Resources Assistant - Customer Service Technical Support Resume
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Human Resources Assistant Resume


Desired Industry: Customer Service/Technical Support SpiderID: 56784
Desired Job Location: San Jose, California Date Posted: 1/4/2012
Type of Position: Full-Time Permanent Availability Date: 01/06/12
Desired Wage: 40000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: Yes


Objective:
To obtain a challenging position that capitalizes on my
Human Resources Management background,
analytical, problem solving, counseling, and customer
service skills


Experience:
11/11-12/11 Apple One/Rural Metro
San Jose, CA
Full Cycle Recruiter
• Source and screen resumes
• Schedule interviews
• Advertise job postings on employment sites

02/04-07/11 Institute for Business and
Technology Santa Clara, CA
Human Resources Administrator
• Conduct new hire orientations
• Process new hire paperwork using HRIS data
• Administer organization’s Open Enrollment
Benefits program
• Maintain employee files according to relevant
federal and state employment laws
• Collect employee time sheets on a bi-weekly
basis
• Complete payroll reports and submit to
Corporate Payroll Department
• Assist in resolution of employee grievances
• Participate in organization’s progressive
disciplinary process and advised management as to
proper direction in resolving each issue
• Responsible for facility maintenance and
supervise janitorial staff
• Negotiate with multiple vendors regarding
printing and vending machine contracts
• Perform special projects or duties as assigned
by Campus Director
Placement Specialist /Admissions
• Work with graduating and graduate students
to find employment within their chosen fields.
• Conduct student workshops to facilitate
success job searches.
• Market graduate students to employers.
• Create placement statistical reports using
Excel.
• Enrolled students into Technology Certificate
programs.
06/03-11/03 Brooks College Sunnyvale, CA
Admissions Representative
• Enrolled Students into Graphic Design, and
Fashion Design certificate programs.

09/01-06/03 Institute for Business and
Technology Santa Clara, CA
07/00-09/01 Computer Training
Academy San Jose, CA
Admissions Representative
• Enrolled students into Technology Certificate
programs


1994-1999 National University San Jose, CA
Senior Admissions Advisor/Acting Director of
Administration
• Consistently surpassed monthly enrollment
goal of twenty students.
• Recognized with corporate award for
outstanding performance.
• Coordinated outreach activities.
• Assisted in the recruitment, interviewing, and
training of admissions and clerical staff.
• Provided input into the performance appraisal
process.
• Provided informal transcript evaluations and
built student schedules.
• Senior resource for international students.
• As the Acting Director of Administration, I
supervised the student accounts office, the book
store, and handled campus-level human resources
issues. This was a three-month developmental
assignment.


Education:
1994-1999 National University San Jose, CA
• B.A., Interdisciplinary Studies
• M.A., Human Resources Management
• Attended corporate sponsored Human
Resources training related to performance
appraisals, employee motivation, communication
skills for managers, delivering exceptional customer
service.


Candidate Contact Information:
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