Contract Administrator Resume
|Desired Industry: Real Estate
|Desired Job Location: Chicago, Illinois
|Date Posted: 2/27/2006
|Type of Position: Full-Time Permanent
|Availability Date: 03/13/2006
|Desired Wage: 42000
|U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
|Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Other
|Willing to Relocate: Yes
Securing a position within a dynamic company where the breadth and depth of my career skills will be utilized collectively to provide personal
growth and challenge as well as serving as an asset to the future growth and performance of my employer
Senior Contract Administrator
Chicago, Illinois 2005
Served as liaison between customer and end lender. Accepted customer contracts, forwarded executed contracts to customer, lender, title company, and broker. Tracked loan processes diligently to ensure prompt closure. Often assisted customers with closings after business hours by cell phone. Conducted daily conference calls with end lenders to establish contract status and resolve any issues. Held two weekly conference calls with senior management to transition all pending loans into the corporate portfolio. Moved to Las Vegas for project. Assisted in setting up first company office in Las Vegas· Took leadership role in assuring portfolio completion.
ABN AMRO Mortgage Group
Senior Mortgage Specialist/Loan Administrator
Responsible for all aspects of loan servicing. Answered all customer questions regarding escrow analysis, general loan modifications, and general changes and corrections clearly, concisely, in a timely manner. Promptly responded to customer, branch, and interdepartmental inquiries and needs. Acted as liaison between front office and the Research Group to communicate loan modifications and related data in a timely manner. Performed detailed explanation of escrow analyses.
Ohio Savings Bank
Personal Banking Consultant II /Mortgage Specialist
Expedited the resolution of customer concerns and needs in a timely manner. Assessed customer needs and provided qualified cross-sell. Processed all payoff calls from third parties and customers. Consistently met or exceeded sales goals and service excellence standards. Swiftly promoted to Mortgage Specialist within one year of hire. Performed research on complex mortgage issues. Trained new associates and mentored junior staff. Consistently exceeded corporate sales goals and service standards. Consistently met service excellence standards.
First Merit Bank
Managed all daily operations of Platform and Teller associates in branch. Executed all documentation for deposit accounts, 1st and 2nd mortgages and installment loans. Achieved sales goals by performing and providing qualified customer cross-sell opportunities and lead training in the areas of customer base, deposit growth and loan generation. Consistently exceeded corporate sales goals. Consistently met service excellence standards.
National City Corporation
Project Administrative Assistant, Human ResourcesWorked on the Drive IT 2000 Initiative to hire 100 IT professionals for bank. Posted employment positions in the computer system (HRS). Searched the internet and resume files to identify qualified candidates. Contacted potential employees to assess their skill level. Organized Open Houses for NCC managers and recruiter. Performed all follow-up tasks for accepting candidates as employees.
Assistant Administrator, Year 2000 ProjectLiaison between Executive Management and Line of Business Coordinators. Facilitated computer and organizational changes for effective daily operation of NCC Bank and corporate wide Year 2000 compliancy. Presented criticality of proposed budget increases to executive management. Co-facilitated weekly executive management meetings regarding budgetary requests and other possible impacts to other lines of business. Responsible for tracking all expenses for the Year 2000 Project ($65MM). Created monthly variance reports to compare dollars spent against projected funding for the project.
Project Administrative Assistant, Ft. Wayne Bank Integration ProjectPrepared Financial reports for Project Coordinators and executive management team. Investigated and resolved problems related to the building of a Collections Call Center in Fort Wayne, Indiana. Traveled to Indiana weekly to co-facilitate budget meetings and site visits. Completed support matrix during system conversion. Interfaced effectively with Senior Management at National City and at Fort Wayne National Bank.
Personal Administrative Assistant to SVP, Private Client Group.Maintained databases of new loans by Private Client Group members in Microsoft Access. Maintained databases of public held companies and their senior executives with the aid of Crain’s and Bloomberg system. Prepared bi-monthly financial reports for all private bankers and Private Client Group Executives that tracked all financial goals for the year. Interfaced with senior management at National City and other companies.
Middlebury CollegeRestaurant Manager Middlebury, VermontManager of college’s only language oriented dining facility. Interview and hired employees. Assigned workstations and schedules. Assisted head chef in planning special events for up 100 people.
Platforms: Mac and Windows OS Software: Fluent in Microsoft Office suite, Proficient in ALS, Q&A, Lotus, ACORD, PMS, HRS, Windows NT OS,Alltel, Fiserv, CMS and PeopleSoft
Available upon request.
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