Manager - Management Resume Search
Manager - Management Resume Search
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Manager Resume


Desired Industry: Management SpiderID: 56195
Desired Job Location: Garner, North Carolina Date Posted: 12/5/2011
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 60000
U.S. Work Authorization: Yes
Job Level: Executive (President, VP, CEO) Willing to Travel:
Highest Degree Attained: Masters Willing to Relocate: No


Objective:
Highly motivated, results-driven, and
agile professional offering more than
seven years of business management and
operations experience, complemented with
strong educational foundation. Exhibit
superior talents in creating effective
marketing strategies and plans to
increase sales, capitalize on growth
opportunities, and maintain profitable
business operations. Known as an
empowering manager, adept at training
and developing employees to foster team
unity toward fulfillment of corporate
target goals. Possess stellar reputation
in establishing win-win relationships
and addressing diverse customer needs
and ensuring utmost satisfaction.
Display capability to multitask in a
fiercely competitive, fast-paced
environment with dedication to superior
service.


Experience:
EMPLOYMENT HISTORY

EXECUTIVE ASSISTANT MANAGER ~ WALGREENS,
CLAYTON, NC MAY 2009–PRESENT
ASSISTANT MANAGER ~ WALGREENS, RALEIGH,
NC JUL 2005–MAY 2009

Render high level of assistance to the
store manager in the operation of the
store and in the direction of the
workforce. Direct, coordinate, and
manage the activities, plans, and
programs of the immediate staff in
compliance with authorized company
policies, budgets, laws, and good
business ethics. Instrumental in
counting cash and ensuring balance in
all cash and electronic funds from the
previous night. Support the staff in the
pharmacy to provide exceptional service
to high volume of customers. Assess
sales in various locations and decide if
the sales of a specific item or items is
worth having a product in a particular
place, as well as to determine the best
location for maximum sales. Build and
cultivate long-term quality
relationships with customers by
addressing their concern and providing
their utmost satisfaction.

Notable Achievements:
- Improved unit sales, profits,
and image through the overall
development and protection of store
assets
- Displayed unsurpassed expertise
in training and development of store
personnel to achieve their maximum level
of performance
- Gained comprehensive management
experience by working with the store
manager and by completing an extensive
training program, Applied Drug Store
Management (ADSM)
- Determined staffing
requirements: hired more than 30 people
throughout tenure and motivated them to
achieve their highest level of
performance
- Broadened knowledge on more than
200 branded and generic drugs and their
functions
- Oversaw more than $500K in
inventory and seamlessly controlled such
levels of inventory at each store
- Achieved a 95% "very satisfied"
customer satisfaction level at Walgreens
on online and phone surveys done by
customers based on their experience in
shopping at the store or the process of
getting a prescription filled
- Played a vital role in opening a
new store,
- Served as a significant
contributor in the opening a new store,
setting up the store, choosing
merchandise, organizing the stockroom,
and hiring the staff
- Augmented sales by 10%-15%
monthly and 20% yearly by hiring highly
talented staff for the store

BUSINESS OWNER ~ EBAY BUSINESS, RALEIGH,
NC JUN 2003–PRESENT

Formulated innovative marketing
strategies, campaigns, and sales
promotions to elevate sales. Offered
services, such as jail breaking and
unlocking iPhones for diverse
individuals locally and nationally.
Conceptualized an idea to purchase
broken laptops, repair them, and then
resell. Solidified profitable
relationships with clients by mitigating
and resolving merchandise issues, which
generate new business opportunities and
maintain existing clientele.

Notable Achievements:
- Ushered the startup of the
business that globally market and sell
computers, cell phones, cameras, and
other electronic products
- Produced more than 5000 sales in
seven years and obtained 100% positive
rating and top-rated seller status

TEAM LEADER ~ CHICK-FIL-A, RALEIGH, NC
MAY 2004–JUL 2005

Earned comprehensive experience in
managing day-to-day operational business
aspects, such as taking orders, cooking
everything on the menu, learning how to
use each piece of equipment, unloading
the truck, and reconciling funds.

Notable Achievement:
- Promoted to team leader, earning
$12 from $7 per hour through
demonstration of exemplary performance,
dedication, and efficiency

OFFICE MANAGER / CASHIER ~ FOOD LION,
MARSHVILLE AND RALEIGH, NC DEC
1998–MAY 2004

Applied dynamic leadership talents in
day-to-day office operations toward
fulfillment of corporate goals. Provided
prompt, accurate, and friendly service
to customers in compliance with customer
service standards to maximize sales.
Followed procedures in handling cash,
checks, coupons, gift certificates, food
stamps, and WIC vouchers.

Notable Achievements:
- Rose from rank, initially hired
as a bagger and progressed to office
manager after two years of tenure for
displaying high degree of personal
commitment and strong work ethic
- Worked at various stores and
nearly 40 hours a week throughout high
school and college


Education:
EDUCATION

MASTER OF BUSINESS ADMINISTRATION,
Concentration in Finance
~ Campbell University, Buies Creek, NC:
Aug 2005–May 2011

BACHELOR OF SCIENCE IN BUSINESS
MANAGEMENT, Graduated cum laude
~ North Carolina State University,
Raleigh, NC: Aug 2001–May 2005


Affiliations:
-----


Skills:
CORE STRENGTHS

- Strategic Business Development
- Sales Action Plans Development
- Marketing and Promotional
Campaigns
- Product Positioning and
Corporate Branding
- Continuous Productivity
Improvement
- Outstanding Customer Service and
Relations
- Superior Interpersonal and
Communication Skills
- Budget Implementation and
Inventory Control
- Leadership, Training, and Team
Building
- Problem Resolution and Decision-
Making


Additional Information:
PROFESSIONAL TRAINING & CERTIFICATIONS

Applied Drug Store Management (ADSM)
Class, Walgreens
Pharmacy Technician Certification
Classes, Walgreens



ACTIVITIES

Member, Cub Scout / Boy Scout: Received
life Scout award in the Boy Scouts
Member, Campus Crusade for Christ
Volunteer, Habitat for Humanity
Pianist, Deep Springs Baptist Church


Reference:
Available upon request.


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