CEO, President, or COO - Management Resume Search
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CEO, President, or COO Resume


Desired Industry: Management SpiderID: 55227
Desired Job Location: Mckees Rocks, Pennsylvania Date Posted: 10/23/2011
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 200000
U.S. Work Authorization: Yes
Job Level: Executive (President, VP, CEO) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
High-powered, seasoned, and technically
sophisticated senior executive, equipped
with broad-based years of experience in
Healthcare Information Management (HIM).
Exemplify competency in providing
medical transcription, coding solutions,
compliance audits, and interim
management tailored to meet each
individual client’s specific needs.
Well-versed in directing organization’s
business processes and programs to
improve efficiency and optimize
productivity. Demonstrate keen expertise
in managing full life-cycle development
efforts, and in establishing and
implementing effective strategies and
plans. Strong passion utilizing out-of-
the-box approaches for developing
employees to achieve corporate goals and
objectives. Proven effectiveness to
multitask in fiercely competitive
environments.


Experience:
DISKRITER INC. ~ PITTSBURGH, PA: 2000–
PRESENT
One of the fastest-growing medical
transcription and information technology
services companies in the nation.

President / Chief Executive Officer
(CEO) May 2010–Present

Apply dynamic leadership talent in a
$16M Health Information Management (HIM)
services company with more than 250
employees, mainly in areas of financial
performance and strategic vision for
Medical Transcription, Medical Coding,
Compliance Auditing, Interim Management,
and HIM Consulting. Build profitable
relationship with dictation equipment
suppliers to create a national sales
network for distribution of the
company’s HIM Services. Serve as the
focal point of contact and establish
long-term quality relationships with
clients by consistently providing
exceptional service. Play a vital role
when company changed its ownership on
May 1, 2010.

Notable Achievements:

- Seamlessly managed contracts for
new HIM business valued at $40M from May
2010 thru July 2011
- Served as CEO for Volunteer
Transcription, LLC, which is a 2.4M
transcription company located in
Tennessee
- Masterfully Led the procurement
of new HIM clients, including University
of Toledo, Summa Health, Ohio Valley
Medical Center, Metro Health, WCA
Hospital, Conemaugh Hospital, Summa
Physician Incorporated, Acuity
Healthcare, Vibra Healthcare, Butler
Memorial Hospital, Burke Rehabilitation
Hospital, Cook County Health System,
Central Iowa Hospital, and Barnes Jewish
Hospital in the last 12 consecutive
months
- Currently generating 32%
operational profit margin and 25% bottom
line net profit
- Instrumental in conducting due
diligence for the acquisition of a
Medical Transcription Service
Organization (MTSO)
- Drove all efforts to integrate
overseas transcription operation into
the company’s domestic proprietary
platform for scalability, capacity, and
shareholder value / profit margin
enhancement
- Introduced company’s proprietary
transcription application with embedded
back-end speech recognition as an hosted
ASP to the marketplace
- Optimized operational
efficiencies and increased profit
margins by reorganizing and outsourcing
specific administrative and operational
functions
- Utilized strong negotiation
skills with Computer Assisted Coding
(CAC) application provider to integrate
into company’s proprietary platform as
additional service offering and revenue
stream
- Turned around a declining
business and unsatisfied customer base
into viable references, and achieved
significant improvement for Volunteer
Transcription, LLC within three months
- Continuously improved customer
service and performance standards to
exceed customer expectations

President / Chief Operating Officer
(COO) Jun 2006–Apr 2010

Delivered unsurpassed expertise in
managing and growing the Diskriter
operations focused on sales, medical
transcription, healthcare consulting,
medical coding, compliance auditing,
digital access, healthcare systems and
support, voice and text service, and
information technology sales and
service. Commanded the Authorized
Lanier (MedQuist) Dealership and Support
Center from 2002 to 2005, and the
Authorized Dolbey Dealership and Support
Center from 2005 to 2010. Fulfilled
unprecedented responsibilities as a
Company Board Member, Director, and
Treasurer.

Notable Achievements:

- Elected by the Board of
Directors to be the company’s president
in June 2006
- Consistently increased total
company revenues by 9.2% in 2006, 12.4%
in 2007, 15% in 2008, and 2% in 2009
- Amplified shareholder stock
value from $60.15 per share in 2005 to
$75.22 in 2006, $90.45 in 2007, $174.60
in 2008, $320.00 in 2009, and $513.00 in
2010
- Delivered record breaking
financial growth and profits in the
company’s 60-year history from 2006,
2007, 2008, and 2009
- Propelled Medical Transcription
revenues by 75% between 2006 and 2009
- Grew Contracted Services annual
revenues from $415K in 2006 to $840K in
2007, $1M in 2008, and $988K in 2009 by
successfully launching the Medical
Coding and Interim Management Business
- Launched a niche Rehabilitation
and LTAC Medical Coding and Compliance
Auditing Business in 1st quarter of 2008
- Featured in Pittsburgh Business
Times as one of the top 100 fastest
growing companies
- Played a significant role in
Diskriter selling Dolbey’s very first
Computer Assisted Coding (CAC)
application, and site was used as a case
study for AHIMA and PHIMA conferences
- Obtained 100% of performance
stock options in three consecutive years
(2006-2008) by exceeding performance
targets

Senior Vice President / Chief Operating
Officer (COO) Dec 2002–Jun 2006

Directed and coordinated day-to-day
operational aspects of the business,
mainly in sales, medical transcription,
healthcare consulting, medical coding,
compliance auditing, digital access,
healthcare systems and support, voice
and text service, and information
technology sales and service. Delivered
and recorded unprecedented Company
performance in financial growth and
profits in consecutive years.
Strategically managed the Company’s
Authorized Lanier (MedQuist) and Dolbey
Dealerships and Support Centers from
2002 to 2005 and 2005 to 2010
respectively. Exceeded Board
expectations as Company Board Member,
Director, and Treasurer.

Notable Achievements:

- Amplified shareholder stock
value from $35.63 per share in 2002 to
$36.64 in 2003, $56.17 in 2004, and
$60.15 in 2005
- Boosted company revenues by 27%
in 2004 and 7% in 2005, including
Transcription Outsourcing profit margin
of 130% in 2004 over the previous year
- Principally delivered
unprecedented 60-year history record
breaking financial growth and profits
for the company in 2003, 2004, and 2005
- Masterfully led the launch of
Medical Coding and Compliance Auditing
business in 4th quarter of 2005
- Presided over the successful
launch of an internal software
development project in 2003 to design,
develop, and implement a proprietary
dictation and transcription platform
- Installed Proprietary Transriter
Transcription Suite platform in 2004
- Performed industry analysis and
pilots for speech recognition
technologies in 2004
- Partnered with MModal in 2005
for speech understanding technology,
which was eventually integrated into
Diskriter’s proprietary Transriter
Transcription Suite
- Established and implemented
back-end speech technologies in 2005
- Earned 100% of performance stock
options in three successive years (2003-
2005) by exceeding performance targets

Senior Vice President Nov 2001–Nov
2002

Expertly managed Diskriter’s
Administration, Accounting, and Shipping
/ Receiving Divisions as well as
Diskriter’s HIM Operations, including
Medical Transcription Outsourcing,
Placement, Healthcare Consulting,
Dictation, Information Systems, and Help
Desk Operations.

Notable Achievements:

- Spearheaded the turnaround of a
9-year-old marginally profitable $1.7M
top line Transcription Outsourcing
Business
- Achieved outstanding financial
turnaround by dismembering operations
and rebuilding from the ground up
- Drastically increased
shareholder stock value from $20.75 per
share to $35.63 in 2002
- Commended for re-branding
Diskriter in collaboration with
marketing consultants

Vice President, Administration May
2001–Oct 2001

Oversaw and provided consultative
guidance for Company financial policies,
accounting, corporate budgeting, credit,
tax reporting, and compliance
obligations. Directed with principal
oversight the Transcription Recruitment
and Placement Department, and assumed
P&L responsibility. Performed year-end
financial reviews with CPA firm; managed
payroll, AP, and AR. Enforced strict
compliance with Generally Accepted
Accounting Principles (GAAP).

Notable Achievements:

- Entrusted as the project manager
for healthcare consulting projects for
client hospitals
- Spearheaded the start-up of
Transcription Placement Business in 4th
quarter 2001
- Vigorously participated in
driving shareholder stock value to
$35.65 per share from $20.75
- Analyzed the effectiveness and
improved fiscal policies and procedures
- Significantly reduced DSO from
58 to 45

Operations and Human Resources Manager
Jan 2000–Apr 2001

Provided expert oversight of daily
operational aspects of the business,
mainly in orientation, benefits
administration, and labor relations.
Determined staffing requirements;
recruited, interviewed, and hired
employees. Planned and coordinated
national recruiting campaigns for
medical transcriptionists. Managed all
building and maintenance assignments,
safety, security, and appearance.

Notable Achievements:

- Generated $100K savings by
restructuring the shipping and receiving
process
- Successfully designed,
developed, and established the
Transcription Placement Business
- Selected as Healthcare
Consulting Project Manager for client
implementations, such as Newark Beth
Israel, Saint Barnabas Medical Center,
Monmouth Medical Center, and St.
Joseph’s, in conjunction with HIM
Directors
- Revised and published a
comprehensive Associate Guidebook and
comprehensive employee guide books for
hospital clients
- Restructured Position
Description Template / ADA compliant
- Abridged the MT recruiting time-
line from 5 weeks to FOK in 2 weeks
- Designed a new compliant
employment application and Equipment
Loaner Agreement for MTs
- Built a credentialed (RHIA,
RHIT) team of HIM consultants


Education:
BACHELOR OF APPLIED SCIENCE IN BUSINESS
ADMINISTRATION MANAGEMENT
- California University of Pennsylvania,
California PA: 1992
Graduated with Honors

ASSOCIATE OF BUSINESS ADMINISTRATION
- Westmoreland County Community College,
Youngwood, PA: 1990


Affiliations:
PROFESSIONAL AFFILIATIONS

American Health Information Management
Association (AHIMA)
Clinical Documentation Industry
Association (CDIA)
Pennsylvania Health Information
Management Association (PHIMA)


Skills:
- Business Management and
Operations
- Business Development
- Profit and Loss Projections and
Analysis
- Elevating Shareholder Value
- Outstanding Customer Service and
Relations
- Strategic and Tactical Planning
- Company Turn-Around Acumen
- Budget and Time Management
- Strong Presentation and
Negotiation Skills
- Leadership, Training, and Team
Building


Additional Information:
PROFESSIONAL TRAINING

Professional in Human Resources (PHR)
Certification
Society of Human Resources Management
(SHRM): 1992


Reference:
Available upon request.


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