Customer Service - Customer Service Technical Support Resume Search
Customer Service - Customer Service Technical Support Resume Search
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Customer Service Resume


Desired Industry: Customer Service/Technical Support SpiderID: 53256
Desired Job Location: san jose, California Date Posted: 8/3/2011
Type of Position: Full-Time Permanent Availability Date: 08/03/11
Desired Wage: 15.00
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: No
Highest Degree Attained: Other Willing to Relocate: Undecided


Objective:
I am acquiring a position within the Customer Service Field to utilize my accomplishments and expand my experience.



Experience:
2003 - 2004 Macy's (San Jose, CA)

Recovery Specialist

Coordinated with customers regarding special purchases

Assisted the Assets Protection Specialist Department in recovering lost or stolen merchandise

Responsible for store maintaining presentable store appearance

2004 - 2005 Target Association (San Jose, CA)

Assets Protection Specialist

Assisted Manager in apprehensions

Recovered stolen merchandise

Provided excellent customer service

Communicated with people of all levels

Analyzed and resolved customer requests

Maintained a visible and professional presence up-held and ensured a safe environment for customers


2007 - 2008 Garden City Casino (Network Management, San Jose, CA)

Customer Service

Assisted customers in a fast paced work environment

Responsible for the collection of winnings and losses from customers

Provided excellent customer service

Expedited various customer requests as necessary

Assisted in maintaining the rules and regulations








Education:
Andrew P. Hill High School, San Jose, CA

High School Graduate

Certificate of Completion - Biotechnology Academy

Certificate of Completion - Jr. ROTC program

Acquired Leadership skills



De Anza Community College, Cupertino, CA (Completed 2010)

Associates of Art Degree- Social and behavioral sciences



San Jose State University, San Jose, CA (Currently attending)

Major Psychology



Affiliations:
English primary

Spanish - secondary (intermediate)



Skills:
Computer literate: PC

Software skills: Microsoft (Word, Power Point, Excel, Outlook), Internet literate



Additional Information:
Knowledge of general office equipment and procedures, 10-key proficient, self starter, organized, multi-tasker, leadership, management and communication/customer service skills


Candidate Contact Information:
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