Supervisory/administrative assistant/clerical Resume
|Desired Industry: Business/Management
|Desired Job Location: Burlington, Vermont
||Date Posted: 7/26/2011
|Type of Position: Full-Time Permanent
||Availability Date: Immediately
|Desired Wage: 40000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Other
||Willing to Relocate: No
To obtain a position within a company that allows me
to use my skills and also allows me personal and
Community Health Center of Burlington –
Burlington, VT – Physician office
HIM Supervisor/Privacy Officer. 2001-2010
Provide administrative supervision to HIM staff to
include medical records, referrals, and telephone
call center (scheduling). Manage training of all new
employees in practice management software,
prepare reports and spreadsheets; manage
employee schedules and work flow.
HIPAA Privacy Officer. Trained all new employees,
investigated complaints, checked to make sure
federal regulations were being followed. Discipline
and/or retraining as necessary with staff.
Excelled within deadline-sensitive environment,
ensuring the accurate and on-time completion of all
Completed a year long project to increase patient
satisfaction with a “medical home” with a physician
Developed efficiency enhancing workflow/process
improvements that made it possible to
accommodate increasing responsibilities
necessitated by staff reductions.
Successfully moved the medical record
department to a new space during one work day
while clinic continued to be open and provided high
level of expertise to clinical staff.
Part of a quality improvement team working on
clean up of the patient database in the practice
management software. Single handedly merged all
duplicate patients in the dental and dental x-rays
software programs. Once project was completed, I
worked on duplicate patients on an ongoing basis
continuing to merge duplicate charts in 3 separate
computer systems as they were discovered.
Maintained excel spreadsheet on all ongoing
duplicate patient work
Developed audit tool for demographic audit of
patient information and clinical chart audit.
Marie F. Meiman
945 East Hill Rd Richmond, VT 05477 802-
Fletcher Allen Health Care – Burlington, VT –
Staff Assistant – 2000-2001
Provide administrative support within a busy office.
Manage Operation Manager’s calendar, plan
meetings, prepare reports, prepare travel
arrangements, draft letters and memos for
signature, filing, entered timesheets into electronic
Became a supervisor to the transcription team for
the Department of Medicine.
Wake Robin - Shelburne, VT – Retirement
Medical Secretary, 1999-2000
Provide administrative support within a physician
office. Manage 6 provider’s schedules, complete
transcription from a Dictaphone, filing, scheduling,
pull charts for patient appointments.
Took on additional duty of ordering all medical
supplies for nursing home when the person in
charge of ordering left the company.
Aided patients with calling in prescription refills to
Covered LNA duties in nursing home as needed
during their all-staff meetings.
Rutland Area Visiting Nurse and Hospice – Rutland,
VT – Visiting Nurses Assoc.
Admission/Discharge Coordinator, 1990-1999
Provide administrative support within a visiting
nurse and hospice organization. Coded all ICD-9
diagnoses for new patients, performed all Medicare
and Hospice billing, filing in patient charts.
Took on additional duty as a supervisor after 7
Timesheet verification of all home care aides
Successfully moved the medical records
department into new space
Hesser College – Manchester, NH
Associate Degree in Science – Medical Assistant
Program Highlights: Clerical to include
transcription, letter and memo writing, scheduling,
telephone etiquette. Clinical to include taking of
vital signs, drawing blood, medical terminology,
anatomy and physiology, administer immunizations
and medical records management.
Training: completed numerous seminars to include:
management/supervision; dealing with employee
issues/attitudes; human resources; business
accounting; excel; women in the workplace; HIPAA;
medical records laws in Vermont.
Otter Valley Union High School – Brandon, VT
High School Diploma
Office Management Report &
Documentation Preparation Staff Hiring
Staff Training and Supervision Telephone &
Front Office Reception Auditing
Policies and Procedure Manuals Spreadsheets
& Reports Referrals
Database Creation & Management Timesheet
ICD-9 coding Medicare and Hospice
Proficiency in Microsoft Word, Excel, Outlook,
NextGen, QSI, Schick, Mac
Dedicated and technically skilled business
professional with a versatile administrative support
skill set developed through experience as an HIM
Supervisor, HIPAA Privacy Officer,
administrative assistant and medical secretary.
Excel in resolving employer challenges with
innovative solutions, systems and process
improvement proven to increase efficiency,
customer satisfaction and the bottom line.
Lead by example and ensure the execution of all
security measures, quality and company
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