Supply Chain Analyst Resume
|Desired Industry: Manufacturing
|Desired Job Location: Phoenix, Arizona
||Date Posted: 6/24/2011
|Type of Position: Full-Time Permanent
||Availability Date: 06/30/2011
|Desired Wage: 50000
||U.S. Work Authorization: Yes
|Job Level: New Grad/Entry Level
||Willing to Travel: Yes, More Than 75%
|Highest Degree Attained: MBA
||Willing to Relocate: Yes
MBA graduate and APICS Certified Supply Chain Professional with 17 years of proven success in roles of increasing responsibility. Seeking role as supply chain analyst.
American Pacific Mortgage Corporation., Lake Havasu City, AZ July 2009 - present
Manage operations and loan production for the Lake Havasu City market. Responsible for business development and database management. Accountable for branch profitability, maintaining excellent communications between all parties of the transaction and providing superior customer service.
Reduced monthly operating expenses by 75% by strategically outsourcing loan processing functions and renegotiating lease agreement
Consistently achieve above-average rating on quality scorecard measured by units funded, capture rate, pull-thru, pipeline efficiency and underwriting touches.
Achieved an FHA compare score of 0% over the past 2 years which represents the highest level of loan performance
Identified and analyzed customer issues and provided solutions using creative problem solving skills and effective crisis management
Developed key office procedures for new branch which resulted in improved operating efficiency
River Valley Mortgage Company, Lake Havasu City, AZ July 2005 - June 2009
Co-Owner, Vice President
Manage operations and loan production for the office. Responsible for devising company policies, providing quality control on loan applications and relationship management
Developed a thorough business plan and sales process which resulted in 25% increase in productivity
Established contracts with multiple investors to ensure a full product offering and expanded funding sources by 50% in two year period
Created a 2-tier marketing campaign to nurture loan prospects, increase customer retention and build long-lasting, profitable business relationships.
Increased ratio of leads to loan applications from 20% to 35% as a result of personal selling system and marketing plan
Established quality control procedures to increase loan quality by production staff and minimize risk of turndowns and buybacks
RBC Mortgage Corporation, Lake Havasu City, AZ Oct.2003 May 2005
Senior Loan Officer
Streamlined the mortgage loan application process by implementing a strategic checklist that resulted in reduced underwriting conditions and quicker turn times
Designed a personal selling process used on phone interviews which resulted in a significant increase in loan applications
Significantly grew database of clients and referral partners and increased mortgages under management in a challenging market.
Process improvements including integrating loan analysis software to improve effectiveness of presentations and increase productivity
Lake Havasu Area Chamber of Commerce, Chairman & Director July 2001 -June 2007
Elected as board Chairman in 2004/2005 for this 900 member group that focuses on enhancing and promoting the business environment and the economic well being of the community. Elected to serve on 19 member board of directors and executive committee from 2001-2007. Additional leadership positions included budget and finance chair and Ambassador Chair. Spearheaded accreditation process that successfully achieved a 4 star accreditation.
Lake Havasu City Rotary Club, President & Director July 2003 June 2007
Popularly elected to lead this 80 person chapter that successfully raised over $75,000 for charity in 2006. Elected as a member of the board of directors from 2003-2007 and serving leadership positions including membership chair, fundraising chair and club secretary.
Previous Work Experience:
Lake Havasu Mortgage, Lake Havasu City, AZ Sr. Loan Officer Feb. 2001 - Sept. 2003
Bank One Mortgage, Lake Havasu City, AZ Branch Manager July 1997 - Feb. 2001
Village Oaks Mortgage, Lake Havasu City, AZ Loan Officer March 1995 June 2007
United States Air Force, Las Vegas, NV Communications Specialist Aug. 1986 Dec 1990
2010 Master of Business Administration, Grand Canyon University
1993 Bachelor of Science in Management, Arizona State University
2011 APICS CSCP Certified Supply Chain Professional
APICS CPIM In progress, studying BSCM module, certification expected 03/2012
member APICS-The Association for Operations Management
member CSCMP Council for Supply Chain Management Professionals
Ability to organize, plan, prioritize
Excellent communication skills
Excellent analytical skills
Excellent problem solving skills
Member Lake Havasu City Rotary Club
Available upon request.
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